Primary Duties and Responsibilities: Develop and Implement Test Strategies: Create detailed test cases, test plans, and test strategies for the engineering team, ensuring comprehensive test coverage. Automation and Manual Testing: Create and maintain QA automation scripts and strategy. Balance between manual, performance, and automated testing to improve delivery efficiency. Collaboration: Work closely with software developers to ensure features/products achieve the desired level of quality. Quality Assurance: Deliver quality products by thoroughly testing throughout all phases of the development life cycle (functional testing, regression/integration testing, performance testing) using a combination of testing methods. Execution of Tests: Develop and execute automated and some manual (black and grey box) tests for the assigned test group. Project Management: Actively participate in understanding project plans and providing regular updates on milestones. Offshore Collaboration: Work effectively with offshore teams to ensure smooth project execution. Knowledge and Skills Required Advanced analytic and troubleshooting skills Experience with Selenium WebDriver using Java Experience in testing web applications Solid DB and SQL knowledge and Excel Solid QA competency in software engineering Soft Skills: Strong team collaboration and communication skills. Ability to work independently and manage multiple tasks simultaneously. Additional Skills: Proven experience in programming languages is a plus. Experience in Agile methodologies is a plus Experience 3+ years of software quality engineering experience Shift Time - Flexible timing (need to be available in team status/KT meetings at night time) Education BS in Computer Science, Engineering, or equivalent field. About Us We Grow Businesses With Our Holistic Approach and Experiences. Re-engineer your business growth with the determined results. At OPK, our driven experts firmly believe in digital transformation to create excellent customer experiences and increase revenues. Everything we do is to make your business stay ahead with our comprehensive range of services including SEO, SEM, SMM, PPC, Email Marketing, Content Marketing, and ORM. We firmly believe the business works best when it is groundbreaking and nimble. We look straight at the reality of your business and help you with creativity, innovation, and teamwork to let you seize the opportunities.

Job Responsibilities Design, develop, and maintain web applications using Next.js , React , and associated technologies. Optimize applications for performance, scalability, and SEO (Server-Side Rendering, Static Site Generation). Collaborate with cross-functional teams to translate design concepts into responsive, interactive web pages. Implement APIs and data-fetching methods (REST, GraphQL) to integrate backend services. Write clean, maintainable, and reusable code following best practices. Debug and troubleshoot application issues and performance bottlenecks. Stay up-to-date with the latest trends and features in the Next.js ecosystem. Perform code reviews, provide feedback and mentor junior developers. Work closely with team members and cross-functional departments to communicate project statuses and proposals. Knowledge and Skills Required Strong expertise in React and Next.js frameworks. Solid understanding of HTML , CSS , SCSS , and responsive design principles. Experience with SSR (Server-Side Rendering) , SSG (Static Site Generation) , and dynamic routing in Next.js. Familiarity with headless CMSs (e.g., Contentful, Sanity) and integrating third-party APIs. Experience with state management libraries like Redux , Context API , or Recoil . Knowledge of CI/CD pipelines, testing frameworks, and version control (Git). Strong problem-solving and communication skills. Fluency in English and experience working with US teams Excellent written, verbal, and interpersonal skills. Flexibility in hours to work with overseas teams Experience 4+ years of professional experience in JavaScript / TypeScript development. Education Bachelor s and/or Master s degree in Computer Science, Computer Engineering or related technical discipline About Us We Grow Businesses With Our Holistic Approach and Experiences. Re-engineer your business growth with the determined results. At OPK, our driven experts firmly believe in digital transformation to create excellent customer experiences and increase revenues. Everything we do is to make your business stay ahead with our comprehensive range of services including SEO, SEM, SMM, PPC, Email Marketing, Content Marketing, and ORM. We firmly believe the business works best when it is groundbreaking and nimble. We look straight at the reality of your business and help you with creativity, innovation, and teamwork to let you seize the opportunities.

Job Overview Looking for a skilled trainer to develop and deliver training programs for our email marketing team. The trainer will be responsible for equipping employees with the knowledge and skills necessary to optimize email campaigns, enhance engagement, and improve overall performance. This role requires a blend of instructional expertise, industry knowledge, and hands-on experience in email marketing strategies and tools. Primary Duties and Responsibilities Training Development Delivery: Design and conduct interactive training sessions on various best practices, tools, and strategies. Develop onboarding programs for different teams like new hires, existing personnel, and nonoperational departments Providing training on compliance, regulations, and procedures to ensure correct and ethical practices are deployed Content Creation Learning Materials: Develop training materials, including presentations, e-learning modules, SOPs, and tutorials Create case studies and real-world examples to enhance practical learning Keep training content updated with the latest email marketing trends and innovations Coaching Support: Conduct follow-up coaching sessions to reinforce training and address individual challenges Work closely with various teams to identify skill gaps and tailor training programs accordingly Offer feedback and performance improvement strategies to employees post-training Performance Evaluation: Gather feedback from trainees and managers to enhance training programs Analyze training impact on email marketing performance metrics and recommend improvements Experience Preferred Experience: A bachelor s degree in marketing, Communications or a related field 3 to 5 years of experience in Training, Email Marketing, or a Digital Marketing role Prior experience as a trainer, facilitator, or coach in a corporate setting Soft Skills: Excellent presentation, facilitation, and communication skills The ability to simplify complex topics for diverse audiences Strong analytical skills to assess training effectiveness Problem-solving mindset and adaptability in a fast-paced environment Preferred Qualifications: Certifications in relevant training methodologies like Train The Trainer, Communication Skills, MBTI Familiarity with AI-powered email marketing tools and emerging trends Education Bachelor s degree in Marketing, Communications, Business Administration, or a related field. A Master s degree or relevant certifications will be an added advantage. About Us We Grow Businesses with Our Holistic Approach and Experiences. Re-engineer your business growth with the determined results. At OPK, our driven experts firmly believe in digital transformation to create excellent customer experiences and increase revenues. Everything we do is to make your business stay ahead with our comprehensive range of services including SEO, SEM, SMM, PPC, Email Marketing, Content Marketing, and ORM. We firmly believe the business works best when it is groundbreaking and nimble. We look straight at the reality of your business and help you with creativity, innovation, and teamwork to let you seize the opportunities.

Job Overview: We are seeking a skilled and motivated IT Specialist to join our team. This role will focus on managing and optimizing services and infrastructure, specifically involving Cloudflare, GoDaddy, and Improvmx . The ideal candidate will understand DNS management, website hosting, email routing, and security best practices. Primary Duties and Responsibilities Cloudflare Management: Configure, monitor and manage Cloudflare settings to ensure optimal performance and security for websites and applications. Handle DNS configuration, load balancing, caching, and content delivery network (CDN) management through Cloudflare. Implement security features such as SSL certificates, WAF (Web Application Firewall), DDoS protection, and bot mitigation. Troubleshoot and resolve any performance or security-related issues on Cloudflare, ensuring minimal downtime and disruption. GoDaddy Domain and Hosting Management: Manage domain registrations, DNS settings, and hosting services via GoDaddy. Ensure domain configurations are aligned with company needs, including DNS records (A, CNAME, MX, TXT) for website and email services. Oversee website hosting configurations and email services through GoDaddy. Ensure reliable and secure uptime for websites and services hosted on GoDaddy. Improvmx Email Routing and Management: Configure and manage email forwarding and routing through Improvmx for company domain(s). Handle the setup of custom email aliases, and routing rules, and ensure proper integration with third-party email clients or services. Maintain email deliverability standards and troubleshoot issues related to email forwarding, spam filtering, and performance. Security and Compliance: Implement and maintain security measures to protect the integrity of web assets and communications. Ensure proper email authentication protocols (SPF, DKIM, DMARC) are in place to reduce spam and phishing risks. Monitor and enforce compliance with industry standards, best practices, and relevant regulations. Collaboration Documentation: Work closely with development, IT operations, and security teams to ensure seamless infrastructure deployment and integration. Maintain clear and detailed documentation of configurations, changes, and troubleshooting steps for all services under your purview. Incident Issue Resolution: Quickly identify, escalate, and resolve issues related to Cloudflare, GoDaddy hosting, and Improvmx email routing. Provide timely support during outages or incidents, ensuring rapid recovery and minimal disruption to users and business operations. Knowledge and Skills Required Hands-on experience with domain registration, DNS management, SSL configuration, and website hosting. Experience in email routing Familiarity with web security practices (SSL, TLS, DDoS protection, WAF) and performance optimization. Soft Skills: Strong problem-solving skills with a focus on quick resolution and minimal downtime. Excellent written and verbal communication skills, with the ability to explain complex technical issues to non-technical stakeholders. Detail-oriented, with the ability to manage multiple priorities and tasks effectively. Strong customer service orientation, providing support to internal teams and clients as needed. Working Conditions: Full-time position with flexible working hours or hybrid remote work options. Travel may not be required but may be needed for on-site support or training. Education: Bachelor s degree in Computer Science, Information Technology, or related field, or equivalent work experience. Relevant certifications (e.g., Cloudflare Certified, GoDaddy Professional, etc.) are a plus. Experience: Min 1-2 years experience managing services, with a focus on Cloudflare, GoDaddy, and Improvmx . About Us We Grow Businesses With Our Holistic Approach and Experiences. Re-engineer your business growth with the determined results. At OPK, our driven experts firmly believe in digital transformation to create excellent customer experiences and increasing revenues. Everything we do is to make your business stay ahead with our comprehensive range of services including SEO, SEM, SMM, PPC, Email Marketing, Content Marketing, and ORM. We firmly believe that the business works best when it is groundbreaking and nimble. We look straight at the reality of your business and help you with creativity, innovation, and teamwork to let you seize the opportunities.

Job Overview We are seeking an experienced Recruitment Manager to lead and optimize our talent acquisition strategies. The ideal candidate will have experience in end-to-end recruitment, employer branding, and talent acquisition analytics. They will work closely with senior leadership and hiring managers to attract top-tier talent while ensuring a seamless recruitment process. Primary Duties and Responsibilities 1. Talent Acquisition Hiring Strategy: Develop and implement effective hiring strategies to attract, assess, and hire high-quality candidates. Manage end-to-end recruitment for senior and mid-level positions across multiple departments. Build and maintain a robust talent pipeline for critical and niche roles. Collaborate with hiring managers to define job requirements and selection criteria. 2. Employer Branding Candidate Experience: Enhance the company s employer brand through job fairs, social media, and employee engagement programs. Ensure a positive candidate experience from application to onboarding. Leverage LinkedIn, job portals, and employee referrals to attract top talent. 3. Process Optimization Analytics: Continuously improve recruitment processes for efficiency and effectiveness. Track and analyze key recruitment metrics (e.g., time-to-fill, offer acceptance rate). Implement HR tech solutions (ATS, AI-driven recruitment tools) for process automation. 4. Team Leadership Stakeholder Management: Lead and mentor a team of recruiters and talent acquisition specialists. Work closely with HR, department heads, and leadership to align hiring needs with business goals. Develop and maintain relationships with external recruitment agencies and job boards. Knowledge and Skills Required Proven track record in hiring for mid to senior-level roles across different functions. Strong knowledge of HR systems, ATS platforms, and recruitment technologies. Expertise in headhunting, talent mapping, and passive candidate engagement. Excellent communication, negotiation, and stakeholder management skills. Data-driven mindset with the ability to analyze and optimize recruitment processes. Preferred Qualifications (Good to Have): Experience in diversity hiring. Certifications in Recruitment, HR Analytics, or Employer Branding. Experience in global hiring and remote workforce recruitment. Experience 10-12 years of experience in corporate recruitment, talent acquisition, or HR. Education Bachelor s/Master s degree in HR, Business Administration, or a related field. About Us We Grow Businesses with Our Holistic Approach and Experiences. Re-engineer your business growth with the determined results. At OPK, our driven experts firmly believe in digital transformation to create excellent customer experiences and increase revenues. Everything we do is to make your business stay ahead with our comprehensive range of services including SEO, SEM, SMM, PPC, Email Marketing, Content Marketing, and ORM. We firmly believe the business works best when it is groundbreaking and nimble. We look straight at the reality of your business and help you with creativity, innovation, and teamwork to let you seize the opportunities.

Job Overview We are seeking a highly skilled DBA with a strong background in AWS, Data Warehousing, and SQL-based technologies. The ideal candidate will be responsible for designing and optimizing data architectures, implementing DevOps (DOPS) features, ensuring secure and scalable database solutions, and driving data strategy. This role requires experience in Redshift, Snowflake, and other data warehousing tools, along with leadership skills to guide a team of data professionals. Primary Duties and Responsibilities Database Administration Architecture Design, implement, and optimize data warehouse architectures on AWS. Provide optimized solutions for existing data structures and infrastructure. Ensure high availability, scalability, and security of database environments. Manage role-based access control (RBAC) and database security policies. Monitor database performance and optimize queries for fast execution. DevOps Infrastructure Automation Drive the implementation of Infrastructure-as-Code (IaC) for data pipelines. Collaborate with DevOps engineers to improve system deployment and monitoring processes. Ensure seamless integration of data solutions with cloud-based and on-prem environments. Stakeholder Collaboration Leadership Work closely with business stakeholders to understand data requirements. Evaluate and recommend data-related technologies, tools, and platforms. Lead and mentor a team of data professionals, fostering a culture of continuous learning and improvement. Document processes, schemas, and workflows to ensure knowledge transfer and efficiency. Knowledge and Skills Required 5+ years of hands-on experience with data warehousing technologies. Strong expertise in AWS Redshift, SQL, and data architecture. Experience in designing and optimizing schemas for performance and scalability. Hands-on experience with DevOps and automation tools. Strong knowledge of data security, compliance, and governance best practices. Experience working with large-scale data processing and cloud-based solutions. Excellent problem-solving skills, attention to detail, and ability to lead teams. Additional Skillset (Preferred but not Mandatory): Experience in designing and implementing data sourcing, integration, and transformation processes. Developing and maintaining data pipelines to ingest, clean, harmonize, and consolidate data. Supporting migration of existing data transformation jobs to modern frameworks. Collaborating with developers and analysts to enhance data workflows and ETL processes. Experience 5+ years of experience in database administration. Education Bachelor s Degree in Computer Science, Information Technology, Data Analytics, Business Intelligence, or a related field. About Us We Grow Businesses With Our Holistic Approach and Experiences. OPK is a performance-based marketing company. We partner with clients based on a performance matrix. At OPK performance is paramount. We are pursuing highly targeted email marketing for our clients in the USA. At OPK, our driven experts firmly believe in digital transformation to create excellent customer experiences and increase revenues. Everything we do is to make your business stay ahead with our comprehensive range of services including SEO, SEM, SMM, PPC, Email Marketing, Content Marketing, and ORM. We firmly believe that the business works best when it is groundbreaking and nimble. We look straight at the reality of your business and help you with creativity, innovation, and teamwork to let you seize the opportunities. We work with various networks to deliver results.

Job Overview We are seeking a detail-oriented HR Analyst to support HR functions, data analysis, and policy implementation. The ideal candidate will assist in workforce planning, HR analytics, process optimization, and compliance tracking to improve overall efficiency and employee experience. Primary Duties and Responsibilities Assist in analyzing HR metrics, trends, and reports to support decision-making. Maintain and update HR databases, ensuring accuracy in employee records and reporting. Support recruitment, onboarding, and talent management processes. Coordinate employee engagement initiatives, surveys, and feedback analysis. Assist in payroll processing, compensation analysis, and benefits administration. Ensure compliance with labor laws, company policies, and HR best practices. Collaborate with HR and business teams to streamline HR processes and automation. Support performance management cycles, training programs, and career development initiatives. Prepare HR reports, dashboards, and presentations for management. Handle employee queries and provide support on HR-related matters. Knowledge and Skills Required Strong proficiency in MS Excel, HRIS systems, and data analytics tools. Understanding of HR policies, labor laws, and compliance requirements. Analytical mindset with problem-solving and critical-thinking abilities. Excellent communication, interpersonal, and organizational skills. Ability to handle confidential information with discretion Preferred Qualifications (Good to Have): Experience with HRMS tools (e.g., Keka, etc.) Knowledge of HR analytics and reporting tools. Basic understanding of workforce planning and talent acquisition strategies. Experience 2-3 years of experience in HR analysis, HR operations, or a similar role. Education Bachelor s degree in Human Resources, Business Administration, or a related field. About Us We Grow Businesses with Our Holistic Approach and Experiences. Re-engineer your business growth with the determined results. At OPK, our driven experts firmly believe in digital transformation to create excellent customer experiences and increase revenues. Everything we do is to make your business stay ahead with our comprehensive range of services including SEO, SEM, SMM, PPC, Email Marketing, Content Marketing, and ORM. We firmly believe the business works best when it is groundbreaking and nimble. We look straight at the reality of your business and help you with creativity, innovation, and teamwork to let you seize the opportunities.

Job Responsibilities Write clean, scalable code using the Python programming language Understand business requirements and implement technical solutions Develop client displays and user interfaces Develop backend components including server-side logic, database integrations, and platform enhancements Test and debug software applications using test framework tools Document and demonstrate solutions by creating documentation and diagrams, commenting code, and updating ticketing systems Remain up to date with new technology trends, concepts, and best practices Work closely with team members and cross-functional departments to communicate project statuses and proposals. Knowledge and Skills Required Competency with Python v2/v3 and related frameworks like Django, Flask, etc. Experience with testing tools like Pytest, PyUnit, etc. Experience with various Python libraries like Pandas, NumPy, etc. Experience with web frameworks and RESTful APIs Working knowledge of database operations with SQL / Redshift / Postgres Familiarity with cloud technologies like Lambda, Kafka Proficiency in code packaging, release, and deployment using tools like Jenkins and Nexus Experience with Airflow is a plus Excellent written, verbal, and interpersonal skills. Fluency in English and experience working with US teams Flexibility in hours to work with overseas teams Experience 5+ years of professional software development experience Education Bachelor s and/or Master s degree in Computer Science, Computer Engineering or related technical discipline About Us We Grow Businesses With Our Holistic Approach and Experiences. Re-engineer your business growth with the determined results. At OPK, our driven experts firmly believe in digital transformation to create excellent customer experiences and increase revenues. Everything we do is to make your business stay ahead with our comprehensive range of services including SEO, SEM, SMM, PPC, Email Marketing, Content Marketing, and ORM. We firmly believe the business works best when it is groundbreaking and nimble. We look straight at the reality of your business and help you with creativity, innovation, and teamwork to let you seize the opportunities.

Job Overview The HR manager will oversee and manage all aspects of human resources operations, including talent acquisition, performance management, employee relations, compliance, and HR strategy. This role requires a seasoned HR professional with strong business acumen, strategic thinking, and leadership capabilities to drive organizational growth and foster a positive workplace culture. Primary Duties and Responsibilities Strategic HR Leadership: Develop and implement HR strategies aligned with the organization s goals and objectives. Act as a strategic partner to senior leadership in workforce planning, talent management, and organizational development. Lead HR projects and initiatives that drive business performance and employee engagement. Talent Acquisition Workforce Planning: Oversee end-to-end recruitment and selection processes for senior and key roles. Develop workforce planning strategies to ensure the organization has the right talent in place. Implement employer branding strategies to attract and retain top talent. Performance Management Employee Development: Design and manage performance appraisal systems to ensure continuous employee growth. Drive initiatives for employee learning and development, including leadership training and succession planning. Collaborate with department heads to enhance productivity through performance improvement plans. Employee Relations Compliance: Ensure compliance with local labor laws, company policies, and industry regulations. Address and resolve employee grievances, conflicts, and disciplinary actions effectively. Promote diversity, equity, and inclusion (DEI) initiatives within the workplace. Compensation Benefits: Develop competitive compensation structures and benefits programs. Conduct market benchmarking and salary reviews to ensure competitive pay scales. Work closely with finance and leadership teams on budgeting for HR-related expenses. HR Policies Process Improvement: Continuously review and update HR policies, ensuring alignment with industry best practices. Leverage HR technology and data analytics to drive efficiency in HR operations. Implement automation and process improvements to enhance employee experience. Culture Employee Engagement: Foster a positive work environment that enhances employee motivation and retention. Organize employee engagement programs, recognition initiatives, and wellness activities. Conduct employee satisfaction surveys and drive necessary interventions. Knowledge and Skills Required Strong leadership and people management skills. Excellent communication and stakeholder management abilities. Sound knowledge of labor laws, HR compliance, and best practices. Hands-on experience with HRIS, talent management systems, and HR analytics. Ability to handle sensitive situations with professionalism and confidentiality. Preferred Qualifications (Good to Have): Industry Exposure: Experience in the Digital Marketing industry with a preference for corporate HR experience. Experience 12-15 years of progressive HR experience, including leadership roles. Education Master s/Bachelor s degree in Human Resources, Business Administration, or related field. HR Certifications (PHR, SPHR, SHRM-CP, SHRM-SCP) are preferred. About Us We Grow Businesses with Our Holistic Approach and Experiences. Re-engineer your business growth with the determined results. At OPK, our driven experts firmly believe in digital transformation to create excellent customer experiences and increase revenues. Everything we do is to make your business stay ahead with our comprehensive range of services including SEO, SEM, SMM, PPC, Email Marketing, Content Marketing, and ORM. We firmly believe the business works best when it is groundbreaking and nimble. We look straight at the reality of your business and help you with creativity, innovation, and teamwork to let you seize the opportunities.

Job Overview The ESP Systems Associate is responsible for the maintenance of all the ESP (Email Service Provider) Platforms used by the organization. This will require a good understanding of the various features, and limitations, of the ESPs. The ESP Systems Associate will also need to understand email marketing operations, understand current processes followed by the mail teams, to recommend ESP features that may solve their needs, or make their processes efficient, like setting up journeys, automations, etc. in ESPs. They will also need to learn about the various dev automations and API integrations built in-house for the email marketing operations, provide training to the mail teams, and support their daily activities. Primary Duties and Responsibilities Maintenance of ESP accounts. Recommendation and implementation of new ESP features. Collaborating with various email operations teams, to understand the needs for optimization and efficiency in processes. Training and providing support to mail teams for various Dev products and API integrations built in-house. Knowledge and Skills Required Strong understanding of various ESPs, their features, and limitations. Good knowledge of email marketing operations. Strong ability to understand custom-built dev products and their features. Flexibility in working with cross-location teams. Experience 1-2 years minimum experience working with various ESP platforms (SFMC / Exact Target, Campaigner, Ongage, etc) Education Bachelors degree in computer science or information technology, or equivalent experience About Us We Grow Businesses With Our Holistic Approach and Experiences. Re-engineer your business growth with the determined results. At OPK, our driven experts firmly believe in digital transformation to create excellent customer experiences and increase revenues. Everything we do is to make your business stay ahead with our comprehensive range of services including SEO, SEM, SMM, PPC, Email Marketing, Content Marketing, and ORM. We firmly believe the business works best when it is groundbreaking and nimble. We look straight at the reality of your business and help you with creativity, innovation, and teamwork to let you seize the opportunities.

We are hiring process associates for an outbound sales campaign. The profile requires an understanding of sales techniques and honed convincing abilities. A sale count/revenue target will be assigned every month that would need to be achieved by the process associate. Below mentioned are the criteria that a candidate must meet before aligning an interview with us: Excellent communication skills (Level 8 out of 10) Have a high attention to detail Ability to quickly grasp and retain information Discerning and quick-witted Should be stable and should be keen to learn and work in any environment (sales pressure) Experience in an international contact center for at least 1 year in an outbound or hardcore sales campaign. Ready to work for 5.5 days and a travel time of 2 plus hours (alternate Saturdays off) Venue Details: Unit 406-407 Forth Floor, Good Earth Bussiness Bay, Sector 58,Gurgaon-122001 For further information about the organization, please visit the below mentioned website: http://www.opkeservices.com/

Job Overview We are seeking a Network Support Engineer. The ideal candidate should have hands-on expertise in managing and troubleshooting Fortinet Firewalls. The role involves maintaining network security, troubleshooting issues, configuring devices, and ensuring smooth network operations. Primary Duties and Responsibilities Configure, maintain, and troubleshoot Fortinet Firewalls to ensure optimal network performance and security. Provide technical support for network-related issues, ensuring minimum downtime. Monitor and maintain network infrastructure, ensuring smooth operation. Handle LAN, WAN, and VPN issues effectively. Perform regular network audits and upgrades to enhance security and efficiency. Document all network activities, configurations, and solutions accurately. Respond to and resolve support tickets promptly. Assist with the installation and configuration of network devices and systems. Required Skills & Qualifications Certification: MCSE / CCNA or an equivalent diploma (mandatory) Proficiency with Fortinet Firewall is mandatory. Basic knowledge of email protocols and professional mail writing. Strong troubleshooting and analytical skills. Ability to work independently and as part of a team. Good verbal and written communication skills (basic email writing and documentation). Shift Timing & Location Shift Timings - Rotational Work from the office & 6 days of work Experience Minimum 2 years of hands-on experience in network support (with no gaps). Education Graduate from any stream (mandatory). About Us We Grow Businesses with Our Holistic Approach and Experiences. Re-engineer your business growth with the determined results. At OPK, our driven experts firmly believe in digital transformation to create excellent customer experiences and increase revenues. Everything we do is to make your business stay ahead with our comprehensive range of services including SEO, SEM, SMM, PPC, Email Marketing, Content Marketing, and ORM. We firmly believe the business works best when it is groundbreaking and nimble. We look straight at the reality of your business and help you with creativity, innovation, and teamwork to let you seize the opportunities.

Job Overview: We are seeking a skilled and motivated IT Specialist to join our team. This role will focus on managing and optimizing services and infrastructure, specifically involving Cloudflare, GoDaddy, and Improvmx . The ideal candidate will understand DNS management, website hosting, email routing, and security best practices. Primary Duties and Responsibilities Cloudflare Management: Configure, monitor and manage Cloudflare settings to ensure optimal performance and security for websites and applications. Handle DNS configuration, load balancing, caching, and content delivery network (CDN) management through Cloudflare. Implement security features such as SSL certificates, WAF (Web Application Firewall), DDoS protection, and bot mitigation. Troubleshoot and resolve any performance or security-related issues on Cloudflare, ensuring minimal downtime and disruption. GoDaddy Domain and Hosting Management: Manage domain registrations, DNS settings, and hosting services via GoDaddy. Ensure domain configurations are aligned with company needs, including DNS records (A, CNAME, MX, TXT) for website and email services. Oversee website hosting configurations and email services through GoDaddy. Ensure reliable and secure uptime for websites and services hosted on GoDaddy. Improvmx Email Routing and Management: Configure and manage email forwarding and routing through Improvmx for company domain(s). Handle the setup of custom email aliases, and routing rules, and ensure proper integration with third-party email clients or services. Maintain email deliverability standards and troubleshoot issues related to email forwarding, spam filtering, and performance. Security and Compliance: Implement and maintain security measures to protect the integrity of web assets and communications. Ensure proper email authentication protocols (SPF, DKIM, DMARC) are in place to reduce spam and phishing risks. Monitor and enforce compliance with industry standards, best practices, and relevant regulations. Collaboration Documentation: Work closely with development, IT operations, and security teams to ensure seamless infrastructure deployment and integration. Maintain clear and detailed documentation of configurations, changes, and troubleshooting steps for all services under your purview. Incident Issue Resolution: Quickly identify, escalate, and resolve issues related to Cloudflare, GoDaddy hosting, and Improvmx email routing. Provide timely support during outages or incidents, ensuring rapid recovery and minimal disruption to users and business operations. Knowledge and Skills Required Hands-on experience with domain registration, DNS management, SSL configuration, and website hosting. Experience in email routing Familiarity with web security practices (SSL, TLS, DDoS protection, WAF) and performance optimization. Soft Skills: Strong problem-solving skills with a focus on quick resolution and minimal downtime. Excellent written and verbal communication skills, with the ability to explain complex technical issues to non-technical stakeholders. Detail-oriented, with the ability to manage multiple priorities and tasks effectively. Strong customer service orientation, providing support to internal teams and clients as needed. Working Conditions: Full-time position with flexible working hours or hybrid remote work options. Travel may not be required but may be needed for on-site support or training. Education: Bachelor s degree in Computer Science, Information Technology, or related field, or equivalent work experience. Relevant certifications (e.g., Cloudflare Certified, GoDaddy Professional, etc.) are a plus. Experience: Min 1-2 years experience managing services, with a focus on Cloudflare, GoDaddy, and Improvmx . About Us We Grow Businesses With Our Holistic Approach and Experiences. Re-engineer your business growth with the determined results. At OPK, our driven experts firmly believe in digital transformation to create excellent customer experiences and increasing revenues. Everything we do is to make your business stay ahead with our comprehensive range of services including SEO, SEM, SMM, PPC, Email Marketing, Content Marketing, and ORM. We firmly believe that the business works best when it is groundbreaking and nimble. We look straight at the reality of your business and help you with creativity, innovation, and teamwork to let you seize the opportunities.