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Posted:2 months ago| Platform: 
Work from Office
Full Time
Email your resume to Khushi@wissenpro.com Hiring: Order to Cash Management Team Leader Join our Vendor Success Management team to optimize vendor operations, ensuring efficiency in capacity, cost & quality . Key Responsibilities: Oversee vendor problem-backlog management & compliance Monitor vendor performance & contractual adherence Align with Regional Delivery teams on priorities Manage 2-3 QTC sub-components (Order Booking, Logistics, Invoice Disputes) Analyze trends & drive improvements Optimize vendor capacity, staffing & automation Requirements: 2+ years as a Team Leader Operations in BPO/contact center (Order Management/QTC) Strong communication, data analysis & project management skills Organized, proactive & detail-oriented IT product knowledge (preferred) Work Hours: 11 AM – 8 PM (flexible)
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