Role & responsibilities : 1. Identify potential customers through on-ground surveys and other lead generation methods.2. Arrange and conduct 2-5 customer meetings per day to promote scheme sales.3. Present ORRA Fine Jewellery schemes to customers and address their queries effectively.4. Follow up with potential customers who have not visited the store to schedule appointments or provide further information.5. Build strong relationships with existing and new customers to foster loyalty and repeat business.6. Provide exceptional customer service by understanding customers' preferences and requirements.7. Assist customers in selecting suitable jewellery options based on their preferences and budget.8. Demonstrate in-depth product knowledge and educate customers about the features and benefits of ORRA Fine Jewellery.9. Achieve and exceed individual and team sales targets on a consistent basis.10. Support and actively participate in local area activities, exhibitions, and other promotional events to enhance brand visibility.11. Represent ORRA Fine Jewellery professionally and engage with potential customers at events.12. Collaborate with the marketing team to develop promotional strategies and initiatives.13. Provide feedback on market trends, customer preferences, and competitor activities to the management.9. Achieve and exceed individual and team sales targets on a consistent basis.10. Support and actively participate in local area activities, exhibitions, and other promotional events to enhance brand visibility.11. Represent ORRA Fine Jewellery professionally and engage with potential customers at events.12. Collaborate with the marketing team to develop promotional strategies and initiatives.13. Provide feedback on market trends, customer preferences, and competitor activities to the management.Preferred candidate profile : 1. Minimum 6 months of relevant experience in sales and lead generation in the jewellery industry.2. Proven track record of meeting or exceeding sales targets consistently.3. Excellent interpersonal and communication skills with the ability to build rapport with customers.4. Strong negotiation and persuasive skills to close sales and upsell products.5. Self-motivated and driven to achieve and exceed sales goals.6. Ability to conduct on-ground surveys and identify potential customers effectively.7. Flexibility to work on weekends, holidays, and participate in events as required.Perks and benefits : PF, Mediclaim/ESIC, Health insurance, Term Plan, Travelling Allowance, Bonus.Interested candidate can share your updated resume to 9324455577

The Executive at ORRA Fine Jewellery is responsible for providing exceptional customer service, driving sales conversion, and building long-term customer relationships. They inform customers about new designs, schemes, and offers, support local area activities, and assist with the try-at-home scheme. The ideal candidate should have a minimum of 1 year of relevant experience in Jewellery/retail sales.Brief Job Description (just an indicative list and not limited to the following)1. Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer experiences.2. Inform customers about new designs, schemes, and offers to promote sales and customer engagement.3. Support local area activities in collaboration with the Relationship Executive.4. Assist with the try-at-home scheme based on instructions from the Store Manager.5. Follow up with potential customers and visit them to close sales.6. Develop and maintain strong customer relationships.Desired Skills1. Minimum 1 years of relevant experience in Jewellery/ retail sales.2. Strong customer service and interpersonal skills.3. Proven track record of meeting sales targets.4. Detail-oriented and organized.5. Ability to work well in a team.6. Flexible availability, including weekends and holidays.

Role & responsibilities 1. Retail Operations Management: Ensure smooth store operations and maintain visual merchandising standards.2. Sales Performance: Develop and implement sales strategies, track sales data, and analyze performance to meet targets.3. Customer Service: Address customer queries, collaborate with customer order and repair teams, and provide exceptional service.4. Promotions and Offers: Implement new offers and seek approvals for additional discounts.1Retail Operations Management: Ensure smooth store operations and maintain visual merchandising standards.Preferred candidate profile 1. A minimum of 4-5 years of experience in leading sales for a retail store, preferably within the jewelry industry.2. Strong knowledge of market and consumer trends in the jewelry sector.3. Proven track record of achieving and exceeding sales targets.4. Excellent leadership and team management skills.5. Exceptional customer service and interpersonal skills.6. Strong analytical and problem-solving abilities.

Role & responsibilities 1. Maintain accurate stock records by regularly tallying inventory, ensuring proper stock levels, and reconciling any discrepancies.2. Oversee the billing process, ensuring accurate invoicing and timely completion of customer transactions.3. Manage cash flow, including cash handling, daily cash reconciliation, and maintaining proper cash registers or point-of-sale systems.4. Maintain and update financial records, including sales reports, expenses, and other relevant accounting documentation.5. Collaborate with the Head Office to highlight any malpractice, stock discrepancies, or cash-related issues, providing timely and accurate information.6. Assist in the preparation of financial reports, including profit and loss statements, balance sheets, and cash flow statements.7. Ensure compliance with company policies, accounting standards, and relevant legal regulations.8. Utilize accounting software and tools proficiently to manage day-to-day accounting tasks efficiently.9. Monitor and analyze store-level financial performance, identifying areas for improvement and implementing appropriate measures.10. Provide support during audits and contribute to the resolution of audit findings.11. Train and guide store staff on proper cash handling procedures and adherence to accounting policies.12. Collaborate with cross-functional teams, such as sales and inventory, to ensure smooth store operations.13. Stay updated on industry trends and changes in accounting practices, incorporating best practices into daily tasks.Desired Skills1. Graduation or Diploma in the field of accounts or a related discipline is required.2. Demonstrated working knowledge of accounting principles, practices, and procedures.3. Proficiency in using accounting software and tools, with the ability to quickly adapt to new software systems.4. Minimum of 2-3 years of relevant experience in an accounting role, preferably in a retail or similar environment.5. Strong attention to detail and ability to maintain accuracy in financial records.

Counter Sales / Retail Sales Greet and direct customersProvide accurate information (e.g. product features, pricing and after-sales services)Answer customers questions about specific products/servicesConduct price and feature comparisons to facilitate purchasingCross-sell productsEnsure racks are fully stockedManage returns of merchandiseCoordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)Inform customers about discounts and special offersProvide customer feedback to the Store ManagerStay up-to-date with new products/servicesIntrested Candidates can share their resume on +91 86578 68718 or mail on nisha.mewada@orra.co.in

Role & responsibilities 1. Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer experiences.2. Inform customers about new designs, schemes, and offers to promote sales and customer engagement.3. Support local area activities in collaboration with the Relationship Executive.4. Assist with the try-at-home scheme based on instructions from the Store Manager.5. Follow up with potential customers and visit them to close sales.6. Develop and maintain strong customer relationships.Preferred candidate profile 1. Minimum 1 years of relevant experience in Jewellery/ retail sales.2. Strong customer service and interpersonal skills.3. Proven track record of meeting sales targets.4. Detail-oriented and organized.5. Ability to work well in a team.6. Flexible availability, including weekends and holidays.Perks and benefits Incentives, Loyalty Bonus, PF, Mediclaim/ESIC, Health insurance, Term Plan, Travelling Allowance Interested candidates can share their CV's on 9324455577.Regards,Saneila Quiney

The Executive at ORRA Fine Jewellery is responsible for providing exceptional customer service, driving sales conversion, and building long-term customer relationships. They inform customers about new designs, schemes, and offers, support local area activities, and assist with the try-at-home scheme. The ideal candidate should have a minimum of 2 years of relevant experience in retail sales.Brief Job Description (just an indicative list and not limited to the following)1. Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer experiences.2. Inform customers about new designs, schemes, and offers to promote sales and customer engagement.3. Support local area activities in collaboration with the Relationship Executive.4. Assist with the try-at-home scheme based on instructions from the Store Manager.5. Follow up with potential customers and visit them to close sales.6. Develop and maintain strong customer relationships.Desired Skills1. Minimum 1 year of relevant experience in retail sales.2. Strong customer service and interpersonal skills.3. Proven track record of meeting sales targets.4. Detail-oriented and organized.5. Ability to work well in a team.6. Flexible availability, including weekends and holidays.

Interested candidates can share their resumes at samiksha.gaygawli@orra.co.in or WA on 8657972237 Brief Summary The Executive at ORRA Fine Jewellery is responsible for providing exceptional customer service, driving sales conversion, and building long-term customer relationships. They inform customers about new designs, schemes, and offers, support local area activities, and assist with the try-at-home scheme. The ideal candidate should have a minimum of 2 years of relevant experience in retail sales.Brief Job Description (just an indicative list and not limited to the following)1. Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer experiences.2. Inform customers about new designs, schemes, and offers to promote sales and customer engagement.3. Support local area activities in collaboration with the Relationship Executive.4. Assist with the try-at-home scheme based on instructions from the Store Manager.5. Follow up with potential customers and visit them to close sales.6. Develop and maintain strong customer relationships.Desired Skills1. Minimum 2 years of relevant experience in retail sales.2. Strong customer service and interpersonal skills.3. Proven track record of meeting sales targets.4. Detail-oriented and organized.5. Ability to work well in a team.6. Flexible availability, including weekends and holidays.

Brief Summary The Executive at ORRA Fine Jewellery is responsible for providing exceptional customer service, driving sales conversion, and building long-term customer relationships. They inform customers about new designs, schemes, and offers, support local area activities, and assist with the try-at-home scheme. The ideal candidate should have a minimum of 2 years of relevant experience in retail sales. Brief Job Description (just an indicative list and not limited to the following)1. Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer experiences.2. Inform customers about new designs, schemes, and offers to promote sales and customer engagement.3. Support local area activities in collaboration with the Relationship Executive.4. Assist with the try-at-home scheme based on instructions from the Store Manager.5. Follow up with potential customers and visit them to close sales.6. Develop and maintain strong customer relationships.Desired Skills1. Minimum 2 years of relevant experience in retail sales.2. Strong customer service and interpersonal skills.3. Proven track record of meeting sales targets.4. Detail-oriented and organized.5. Ability to work well in a team.6. Flexible availability, including weekends and holidays.Interested can share resumes - Preeti.jha@orra.co.inor call - 7400480585

Interested candidates can reach out at shambhavi.nerurkar@orra.co.in or on 8657487961Brief Summary As a Relationship Executive, you will be responsible for generating leads, meeting customers, and driving scheme sales. Your primary focus will be on establishing and nurturing relationships with both in-store customers and potential customers in order to achieve sales targets. Additionally, you will actively participate in local area activities and exhibitions to boost sales. Brief Job Description (just an indicative list and not limited to the following)1. Identify potential customers through on-ground surveys and other lead generation methods.2. Arrange and conduct 2-5 customer meetings per day to promote scheme sales.3. Present ORRA Fine Jewellery schemes to customers and address their queries effectively.4. Follow up with potential customers who have not visited the store to schedule appointments or provide further information.5. Build strong relationships with existing and new customers to foster loyalty and repeat business.6. Provide exceptional customer service by understanding customers' preferences and requirements.7. Assist customers in selecting suitable jewellery options based on their preferences and budget.8. Demonstrate in-depth product knowledge and educate customers about the features and benefits of ORRA Fine Jewellery.9. Achieve and exceed individual and team sales targets on a consistent basis.10. Support and actively participate in local area activities, exhibitions, and other promotional events to enhance brand visibility.11. Represent ORRA Fine Jewellery professionally and engage with potential customers at events.12. Collaborate with the marketing team to develop promotional strategies and initiatives.13. Provide feedback on market trends, customer preferences, and competitor activities to the management.Desired Skills1. Minimum of 2 years of relevant experience in retail sales and lead generation, preferably in the jewellery industry.2. Proven track record of meeting or exceeding sales targets consistently.3. Excellent interpersonal and communication skills with the ability to build rapport with customers.4. Strong negotiation and persuasive skills to close sales and upsell products.5. Self-motivated and driven to achieve and exceed sales goals.6. Ability to conduct on-ground surveys and identify potential customers effectively.7. Flexibility to work on weekends, holidays, and participate in events as required.

Role & responsibilities Sale of Jewellery (Diamond, Platinum, Gold) Cross-selling of the products thereby increasing the sales. Meeting the assigned targets as scheduled. Ensuring safety & accountability of the products being exhibited to the customers. Maintain good relations with the customer.

Hiring for Mumbai, Pune, Nagpur, Ahmedabad, Banglore, Kolhapur, Chandigarh, Panjim, Surat, Vadodara1. Identify potential customers through on-ground surveys and other lead generation methods.2. Arrange and conduct 2-5 customer meetings per day to promote scheme sales.3. Present ORRA Fine Jewellery schemes to customers and address their queries effectively.4. Follow up with potential customers who have not visited the store to schedule appointments or provide further information.5. Build strong relationships with existing and new customers to foster loyalty and repeat business.6. Provide exceptional customer service by understanding customers' preferences and requirements.7. Assist customers in selecting suitable jewellery options based on their preferences and budget.8. Demonstrate in-depth product knowledge and educate customers about the features and benefits of ORRA Fine Jewellery.9. Achieve and exceed individual and team sales targets on a consistent basis.10. Support and actively participate in local area activities, exhibitions, and other promotional events to enhance brand visibility.11. Represent ORRA Fine Jewellery professionally and engage with potential customers at events.12. Collaborate with the marketing team to develop promotional strategies and initiatives.13. Provide feedback on market trends, customer preferences, and competitor activities to the management.Desired Skills:1. Minimum 6 months of relevant experience in retail sales and lead generation, preferably in the jewellery industry.2. Proven track record of meeting or exceeding sales targets consistently.3. Excellent interpersonal and communication skills with the ability to build rapport with customers.4. Strong negotiation and persuasive skills to close sales and upsell products.5. Self-motivated and driven to achieve and exceed sales goals.6. Ability to conduct on-ground surveys and identify potential customers effectively.7. Flexibility to work on weekends, holidays, and participate in events as required.USP's:Fixed Salary, Unlimited Incentives, Loyalty Bonus, Diwali Bonus, PF, Mediclaim/ESIC, Health insurance, Term Plan, Travelling AllowanceInterested candidates can share their CV's on suraj.todkar@orra.co.in/ connect on 7700986732

Counter Sales / Retail SalesGreet and direct customersProvide accurate information (e.g. product features, pricing and after-sales services)Answer customers questions about specific products/servicesConduct price and feature comparisons to facilitate purchasingCross-sell productsEnsure racks are fully stockedManage returns of merchandiseCoordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)Inform customers about discounts and special offersProvide customer feedback to the Store ManagerStay up-to-date with new products/servicesIntrested Candidates can share their resume on +91 86578 68718 or mail on nisha.mewada@orra.co.in

BriefThe Ecommerce Manager will be responsible for overseeing and managing all aspects of our ecommerce operations, including the development and execution of ecom strategies, website management, vendor coordination, and website customer experience enhancement. The successful candidate will have a strong background in Omni channel , Ecommerce marketing, ecommerce technology both on the majento platform and also the technology of servers and other relevant tools for efficient site performance excellent project management skills, and a keen eye for design. Brief Job Description (just an indicative list and not limited to the following)Establish and maintain effective communication channels with the Marketing, Merchandising and Retail Operations team to gather information and stay updated on Ecommerce initiatives, promotions, and inventory management.Collaborate with the Merchandise & IT team to ensure seamless integration of Ecommerce operations with physical store operations.Provide regular updates to the team regarding Ecommerce performance, key metrics, and emerging trends.Liaise with Graphic Designers to communicate requirements for adapting master brand designs and creatives for Ecommerce purposes.Oversee the upload and implementation of creatives on the Ecommerce website, ensuring a consistent and visually appealing online presence.Negotiate with vendors within established limits to acquire technology and build features required for the Ecommerce website as per the roadmap.Strong knowledge on SEO, SEM and GA and other latest website monitoring tools.Monitor customer feedback and complaints posted on the website and other online channels.Escalate complex issues to the Chief Marketing Officer (CMO) or Product Manager, as needed, and collaborate with them to devise appropriate solutions. Skill RequiredGraduation or Diploma level education is required for this role.Well versed with Magento platform and shopifyMinimum of 4-6 years of experience in Ecommerce marketing, preferably in the retail industry.Proven track record of successfully managing Ecommerce operations, including website management, digital marketing campaigns, and vendor coordination.Strong project management skills with the ability to prioritize tasks, meet deadlines, and drive results.Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.Proficiency in analyzing data and generating actionable insights to optimize Ecommerce performance.Familiarity with the latest Ecommerce trends, technologies, and best practices. Thanks & Regards,Ankita Ghadigaonkar Assistant Manager Human Resources M: 88283 00920 E: ankita.ghadigaonkar@orra.co.in A: HOUSE OF ORRA, Plot B26, off New Link Road, Andheri (W), Mumbai 400053

Role & responsibilities Brief Job Description (just an indicative list and not limited to the following)1. Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer experiences.2. Inform customers about new designs, schemes, and offers to promote sales and customer engagement.3. Support local area activities in collaboration with the Relationship Executive.4. Assist with the try-at-home scheme based on instructions from the Store Manager.5. Follow up with potential customers and visit them to close sales.6. Develop and maintain strong customer relationships.Desired Skills1. Minimum 2 years of relevant experience in retail sales.2. Strong customer service and interpersonal skills.3. Proven track record of meeting sales targets.4. Detail-oriented and organized.5. Ability to work well in a team.6. Flexible availability, including weekends and holidays.

Interested candidates can share their resumes at shambhavi.nerurkar@orra.co.in or WA on 8657487961 Brief Summary The Store Manager at ORRA Fine Jewellery is responsible for effectively managing the retail operations of the store, ensuring exceptional customer service, and driving sales performance. The ideal candidate should possess strong leadership skills, a deep understanding of market and consumer trends, and a proven track record in sales within the retail industry, specifically in the jewelry sector. Brief Job Description (just an indicative list and not limited to the following) Retail Operations Management: Ensure smooth store operations and maintain visual merchandising standards. Sales Performance: Develop and implement sales strategies, track sales data, and analyze performance to meet targets. Customer Service: Address customer queries, collaborate with customer order and repair teams, and provide exceptional service. Promotions and Offers: Implement new offers and seek approvals for additional discounts. Team Management: Lead and motivate store staff, conduct interviews, and provide performance feedback. Desired Skills A minimum of 4-5 years of experience in leading sales for a retail store, preferably within the jewelry industry. Strong knowledge of market and consumer trends in the jewelry sector. Proven track record of achieving and exceeding sales targets. Excellent leadership and team management skills. Exceptional customer service and interpersonal skills. Strong analytical and problem-solving abilities. Flexibility to work evenings, weekends, and holidays as required.

Counter Sales / Retail SalesGreet and direct customersProvide accurate information (e.g. product features, pricing and after-sales services)Answer customers questions about specific products/servicesConduct price and feature comparisons to facilitate purchasingCross-sell productsEnsure racks are fully stockedManage returns of merchandiseCoordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)Inform customers about discounts and special offersProvide customer feedback to the Store ManagerStay up-to-date with new products/servicesIntrested Candidates can share their resume on +91 86578 68718 or mail on nisha.mewada@orra.co.in

Counter Sales / Retail Sales Greet and direct customersProvide accurate information (e.g. product features, pricing and after-sales services)Answer customers questions about specific products/servicesConduct price and feature comparisons to facilitate purchasingCross-sell productsEnsure racks are fully stockedManage returns of merchandiseCoordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)Inform customers about discounts and special offersProvide customer feedback to the Store ManagerStay up-to-date with new products/servicesIntrested Candidates can share their resume on +91 86578 68718 or mail on nisha.mewada@orra.co.in

Designation: Regional RecruiterLocation: Ahmedabad, BangaloreBrief Summary The Regional Recruiter will be responsible for end-to-end retail hiring across ORRA stores within the assigned region. This role requires extensive travel to various store locations to identify, attract, and recruit top retail talent, including poaching high-performing candidates from competitors. The ideal candidate should have a strong network in the retail and jewellery industry, excellent relationship-building skills, and the ability to work in a dynamic, fast-paced environment.Brief Job Description (just an indicative list and not limited to the following)Identify hiring needs and ensure the timely recruitment of Sales Executives, Store Managers, and other retail rolesProactively source candidates through job portals, networking, and store visits.Conduct screening, interviews, and assessments to select the best candidates.Actively engage with high-performing sales professionals in competitor stores to attract them to ORRA.Build relationships with potential candidates and maintain a strong talent pipeline.Travel extensively across the region to meet hiring demands and ensure effective talent acquisition.Organize and execute recruitment drives in key locations.Work closely with Store Managers and Area Business Managers to address manpower gaps.Negotiate job offers and finalize hiring in coordination with HR and store teams.Provide hiring updates and insights on talent acquisition trends within the region.Skill RequiredBachelors degree in human resources, Business Administration, or related field.5+ years of experience in retail recruitment, preferably in the jewellery, luxury, or fashion sector.Strong network in the retail industry and experience in talent poaching.Willingness to travel extensively (80% of the time) within the assigned region.Excellent communication, negotiation, and relationship-building skills.Ability to work independently and meet aggressive hiring targets. Thanks & Regards,Ankita Ghadigaonkar Assistant Manager Human Resources M: 88283 00920 E: ankita.ghadigaonkar@orra.co.in A: HOUSE OF ORRA, Plot B26, off New Link Road, Andheri (W), Mumbai 400053

Role & responsibilities Brief Job Description (just an indicative list and not limited to the following)1. Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer experiences.2. Inform customers about new designs, schemes, and offers to promote sales and customer engagement.3. Support local area activities in collaboration with the Relationship Executive.4. Assist with the try-at-home scheme based on instructions from the Store Manager.5. Follow up with potential customers and visit them to close sales.6. Develop and maintain strong customer relationships.Desired Skills1. Minimum 2 years of relevant experience in retail sales.2. Strong customer service and interpersonal skills.3. Proven track record of meeting sales targets.4. Detail-oriented and organized.5. Ability to work well in a team.6. Flexible availability, including weekends and holidays.

Interested candidates can call on 8657487961 or email their resumes at shambhavi.nerurkar@orra.co.in-Jewellery experience is preferred-Responsible for achievement of sales for the showroom-Managing a team of sales professionals to meet set targets & adherence to SOPsQualification:Relevant Sales/Team Handling Experience in Jewellery industry

Location: Mumbai, Andheri Head OfficeKey responsibilities:CRM System ManagementLead the end-to-end implementation of the CRM system, from requirement gathering to go-live, ensuring alignment with business objectives.Collaborate with cross-functional teams to identify user needs and configure the CRM platform to meet those requirements.Develop and execute implementation plans, including data migration, system customization, and user training.Oversee the migration of data from existing systems to the new CRM platform.Collaborate with IT and other relevant stakeholders to ensure seamless integration with other business systems, such as ERP and marketing automation tools.Implement automation features to streamline repetitive tasks and improve operational efficiency.Conduct UAT Test cases of the CRM system to identify and resolve any issues before deployment.Create comprehensive documentation of the CRM system, including configurations, customizations, and workflows.Develop user guides and training materials to support ongoing system use.Monitor system performance and user feedback to identify areas for improvement.Feedback managementContact Centre management defining the process, monitoring the effectiveness and training.Work with stakeholders to implement enhancements and optimize the CRM system over time. Reporting and Analysis:Create and maintain dashboards and reports to monitor key performance indicators (KPIs) related to customer engagement, sales, and marketing effectiveness.Utilize analytics tools to derive insights and make data-driven decisions.Qualifications:Proven experience in CRM administration and management.Familiarity with CRM platforms (e.g., Salesforce, Microsoft Dynamics, Adobe, Oracle, Clever tap, Microsoft CE, HubSpot or Similar).Strong project management skills with a focus on delivering projects on time and within scope.Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Ability to work collaboratively across departments. Thanks & Regards,Ankita Ghadigaonkar Assistant Manager Human Resources M: 88283 00920 E: ankita.ghadigaonkar@orra.co.in A: HOUSE OF ORRA, Plot B26, off New Link Road, Andheri (W), Mumbai 400053

We have open requirements for our jewellery showrooms for Pan India locations. Positions: (Jewellery experience will require )Showroom Manager Assistant Showroom Manager Interested candidates can share their updated resume on mentioned E Mail id. Thanks and Regards,Poonam Sargade -Human Resource 8657972238poonam.sargade@orra.co.inHOUSE OF ORRA, Plot B26, off New Link Road, Andheri (W), Mumbai 400053

As an Area Business Manager, you will be responsible for driving sales, ensuring scheme enrollment, and maintaining excellent customer satisfaction levels. Your role will involve collaborating with Store Managers, conducting reviews, and providing strategic inputs to enhance business performance. Additionally, you will be involved in researching and implementing sales events and monitoring query resolution processes.Brief Job Description (just an indicative list and not limited to the following)1. Interact with Store Managers on a daily basis to ensure effective communication and coordination of new schemes across all stores in the assigned area/region.2. Review Year-to-Date (YTD) scheme enrollment reports for the assigned area/region and conduct weekly planning and review meetings with Store Managers to identify areas for improvement and devise action plans.3. Provide valuable inputs on new schemes designed by the Consumer Finance and Retail Operations Head, as required, to enhance their effectiveness and alignment with market trends.4. Conduct research to support schemes enrollment and sales through events such as exhibitions, identifying suitable stores for implementation based on target achievement. Collaborate with the store/on-ground sales team to ensure the success of the events.5. Monitor the resolution of Level 1 (L1) queries as per Standard Operating Procedures (SOPs) or Frequently Asked Questions (FAQs) to ensure timely and satisfactory responses to customer inquiries.6. Conduct interviews for hiring relationship executives, as needed, ensuring the selection of competent professionals who align with the organization's goals and values.7. Utilize your in-depth knowledge of market and consumer trends, as well as your 5-8 years of experience leading sales or consumer finance in the retail or allied sectors, to drive business growth and achieve targets within the assigned area/region.Desired Skills1. Bachelors degree in business administration, Finance, Marketing, or a related field. A master's degree would be an advantage.2. Proven experience of minimum 8 years in sales or consumer finance, preferably in the retail or allied sectors, with a track record of achieving and exceeding targets.3. Strong interpersonal and communication skills, with the ability to build effective relationships with Store Managers, on-ground sales teams, and other stakeholders.4. Analytical mindset with the ability to review and interpret data to identify trends, opportunities, and areas for improvement.5. Ability to conduct research and stay updated on market and consumer trends to provide valuable inputs on schemes and strategies.6. Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

As a Recruiter for ORRA Fine Jewellery, based out of HO, you will play a pivotal role in sourcing, attracting, and recruiting top talent for our organization. You will be responsible for managing the end-to-end recruitment process, ensuring a seamless candidate experience, and supporting the growth of our team. Brief Job Description (just an indicative list and not limited to the following) 1. Develop and execute effective recruitment strategies to attract highly skilled professionals to meet the talent needs of ORRA Fine Jewellery in Pan India Location. 2. Collaborate with hiring managers to understand their requirements and establish recruitment plans accordingly. 3. Utilize various sourcing channels, such as job portals, social media, referrals, and networking, to identify and engage with potential candidates. 4. Conduct thorough screening of resumes and applications, as well as phone and in-person interviews, to evaluate candidates' qualifications, skills, and cultural fit. 5. Ensure a positive and engaging candidate experience throughout the recruitment process. Communicate effectively with candidates, providing timely updates, feedback, and guidance. 6. Collaborate closely with Regional Business Manager & Area Business Manager and other stakeholders to understand their recruitment needs, provide guidance on hiring best practices, and ensure alignment between business objectives and talent acquisition efforts. 7. Act as an ambassador for ORRA Fine Jewellery, promoting the organization's values, culture, and employer brand to attract top talent. Continuously improve and enhance the organization's reputation as an employer of choice in the market. 8. Maintain accurate and up-to-date recruitment data, metrics, and reports to measure the effectiveness of recruitment strategies and make data-driven recommendations for process improvement. Skill Required 1. Bachelors degree in human resources, Business Administration, or a related field. 2. Proven experience as a Recruiter or Talent Acquisition Specialist, preferably in the retail or luxury goods industry. 3. Strong understanding of the end-to-end recruitment process, including sourcing, screening, interviewing, and offer negotiation. 4. Excellent communication and interpersonal skills, with the ability to engage with candidates and build strong relationships with stakeholders. 5. Proficient in using recruitment tools and platforms, such as applicant tracking systems and socialmedia sourcing. 6. Ability to work independently, manage multiple priorities, and deliver results in a fast-paced environment

Job Description: 1. Identify potential customers through on-ground surveys and other lead generation methods.2. Arrange and conduct 2-5 customer meetings per day to promote scheme sales.3. Present ORRA Fine Jewellery schemes to customers and address their queries effectively.4. Follow up with potential customers who have not visited the store to schedule appointments or provide further information.5. Build strong relationships with existing and new customers to foster loyalty and repeat business.6. Provide exceptional customer service by understanding customers' preferences and requirements.7. Assist customers in selecting suitable jewellery options based on their preferences and budget.8. Demonstrate in-depth product knowledge and educate customers about the features and benefits of ORRA Fine Jewellery.9. Achieve and exceed individual and team sales targets on a consistent basis.10. Support and actively participate in local area activities, exhibitions, and other promotional events to enhance brand visibility.11. Represent ORRA Fine Jewellery professionally and engage with potential customers at events.12. Collaborate with the marketing team to develop promotional strategies and initiatives.13. Provide feedback on market trends, customer preferences, and competitor activities to the management.Desired Skills:1. Minimum 6 months of relevant experience in retail sales and lead generation, preferably in the jewellery industry.2. Proven track record of meeting or exceeding sales targets consistently.3. Excellent interpersonal and communication skills with the ability to build rapport with customers.4. Strong negotiation and persuasive skills to close sales and upsell products.5. Self-motivated and driven to achieve and exceed sales goals.6. Ability to conduct on-ground surveys and identify potential customers effectively.7. Flexibility to work on weekends, holidays, and participate in events as required.USP's:Fixed Salary, Unlimited Incentives, Loyalty Bonus, Diwali Bonus, PF, Mediclaim/ESIC, Health insurance, Term Plan, Travelling AllowanceInterested candidates can share their CV's on suraj.todkar@orra.co.in/ connect on 7700986732

Greeting for the day!!! Urgent opening for Tele sales Executive.Location:- Mumbai (Andheri West)Brief Job Description (just an indicative list and not limited to the following)1. Conduct outbound calls to prospective and existing customers to promote ORRA Fine Jewellery products and services.2. Engage customers in meaningful conversations, build rapport, and provide exceptional customer service.3. Utilize strong sales ability to effectively communicate product features, benefits, and pricing information.4. Handle customer inquiries, resolve issues, and provide accurate information about our jewellery products.5. Maintain a high level of product knowledge to effectively answer customer questions and make recommendations.6. Utilize basic appointment setting techniques to schedule in-store visits for interested customers.7. Work towards achieving individual and team sales targets within the given timeframe.8. Pay strong attention to detail to ensure accurate order processing and maintain a high standard of work. Thanks & Regards,Ankita Ghadigaonkar Assistant Manager Human Resources M: 88283 00920 E: ankita.ghadigaonkar@orra.co.in A: HOUSE OF ORRA, Plot B26, off New Link Road, Andheri (W), Mumbai 400053

Brief Summary In this role, you will be responsible for implementing and managing our Customer engagement programmes , loyalty programme, addressing customer queries and escalations, as well as handling customer data for CRM-related activities. We are looking for someone with a Graduation or Diploma level education and a minimum of 4-6 years of experience in CRM. Brief Job Description (just an indicative list and not limited to the following)1. Design and implement effective database management structure of prospects, customers & third party data2. Design & Manage loyalty programmes to enhance customer retention and engagement.3. Collaborate with cross-functional teams to ensure seamless execution of lcustomer engagement & loyalty initiatives.4. Serve as the primary point of contact for customers' inquiries, concerns, and escalations related to CRM and loyalty programs.5. Provide timely and effective resolutions to customer issues, ensuring customer satisfaction and loyalty.6. Collect and collate third party data, prospects & customer data to build comprehensive customer profiles.7. Utilize customer data for CRM activities, such as personalized communications, targeted marketing campaigns, and special occasion recognition (e.g., anniversaries, birthdays).8. Continuously monitor CRM processes and identify areas for improvement.9. Implement best practices to enhance CRM operations and efficiency.10. Collaborate with IT teams to leverage technology solutions and automate CRM processes where applicable.11. Use of CRM software for insights and reports 12. Manage the Contact centre Desired Skills1. Graduation or Diploma level education in a relevant field.2. Minimum 4-6 years of experience in CRM, preferably in the retail industry.3. Strong understanding of loyalty programs, customer relationship management, and customer data management.4. Proven experience in addressing customer queries and resolving escalations with a customer-focused approach.5. Ability to develop and implement strategies to enhance customer satisfaction and loyalty.6. Proficiency in data analysis and interpretation to drive insights and make data-driven decisions.7. Strong problem-solving skills with the ability to identify root causes and implement effective solutions.8. Experience in monitoring and optimizing CRM processes to enhance operational efficiency. Thanks & Regards,Ankita Ghadigaonkar Assistant Manager Human Resources M: 88283 00920 E: ankita.ghadigaonkar@orra.co.in A: HOUSE OF ORRA, Plot B26, off New Link Road, Andheri (W), Mumbai 400053

Job descriptionRole & responsibilities1. Retail Operations Management: Ensure smooth store operations and maintain visual merchandising standards.2. Sales Performance: Develop and implement sales strategies, track sales data, and analyze performance to meet targets.3. Customer Service: Address customer queries, collaborate with customer order and repair teams, and provide exceptional service.4. Promotions and Offers: Implement new offers and seek approvals for additional discounts.1Retail Operations Management: Ensure smooth store operations and maintain visual merchandising standards.Preferred candidate profile1. A minimum of 4-5 years of experience in leading sales for a retail store, preferably within the jewelry industry.2. Strong knowledge of market and consumer trends in the jewelry sector.3. Proven track record of achieving and exceeding sales targets.4. Excellent leadership and team management skills.5. Exceptional customer service and interpersonal skills.6. Strong analytical and problem-solving abilities.

The Executive at ORRA Fine Jewellery is responsible for providing exceptional customer service, driving sales conversion, and building long-term customer relationships. They inform customers about new designs, schemes, and offers, support local area activities, and assist with the try-at-home scheme. The ideal candidate should have a minimum of 1 year of relevant experience in Jewellery/retail sales. Role & responsibilities 1. Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer experiences.2. Inform customers about new designs, schemes, and offers to promote sales and customer engagement.3. Support local area activities in collaboration with the Relationship Executive.4. Assist with the try-at-home scheme based on instructions from the Store Manager.5. Follow up with potential customers and visit them to close sales.6. Develop and maintain strong customer relationships. Preferred candidate profile 1. Minimum 1 years of relevant experience in Jewellery/ retail sales.2. Strong customer service and interpersonal skills.3. Proven track record of meeting sales targets.4. Detail-oriented and organized.5. Ability to work well in a team.6. Flexible availability, including weekends and holidays.Perks and benefits Fixed Salary, Incentives, Loyalty Bonus, Diwali Bonus, PF, Mediclaim/ESIC, Health insurance, Term Plan, Travelling Allowance. Interested candidates can share their CV's on 9324455577.Regards,Saneila Quiney

The Executive at ORRA Fine Jewellery is responsible for providing exceptional customer service, driving sales conversion, and building long-term customer relationships. They inform customers about new designs, schemes, and offers, support local area activities, and assist with the try-at-home scheme. The ideal candidate should have a minimum of 1 year of relevant experience in Jewellery/retail sales.Role & responsibilities 1. Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer experiences.2. Inform customers about new designs, schemes, and offers to promote sales and customer engagement.3. Support local area activities in collaboration with the Relationship Executive.4. Assist with the try-at-home scheme based on instructions from the Store Manager.5. Follow up with potential customers and visit them to close sales.6. Develop and maintain strong customer relationships. Preferred candidate profile 1. Minimum 1 years of relevant experience in Jewellery/ retail sales.2. Strong customer service and interpersonal skills.3. Proven track record of meeting sales targets.4. Detail-oriented and organized.5. Ability to work well in a team.6. Flexible availability, including weekends and holidays.Perks and benefits Fixed Salary, Incentives, Loyalty Bonus, Diwali Bonus, PF, Mediclaim/ESIC, Health insurance, Term Plan, Travelling Allowance. Interested candidates can share their CV's on 9324455577.Regards,Saneila Quiney

1. Identify potential customers through on-ground surveys and other lead generation methods.2. Arrange and conduct 2-5 customer meetings per day to promote scheme sales.3. Present ORRA Fine Jewellery schemes to customers and address their queries effectively.4. Follow up with potential customers who have not visited the store to schedule appointments or provide further information.5. Build strong relationships with existing and new customers to foster loyalty and repeat business.6. Provide exceptional customer service by understanding customers' preferences and requirements.7. Assist customers in selecting suitable jewellery options based on their preferences and budget.8. Demonstrate in-depth product knowledge and educate customers about the features and benefits of ORRA Fine Jewellery.9. Achieve and exceed individual and team sales targets on a consistent basis.10. Support and actively participate in local area activities, exhibitions, and other promotional events to enhance brand visibility.11. Represent ORRA Fine Jewellery professionally and engage with potential customers at events.12. Collaborate with the marketing team to develop promotional strategies and initiatives.13. Provide feedback on market trends, customer preferences, and competitor activities to the management.Desired Skills:1. Minimum 6 months of relevant experience in retail sales and lead generation, preferably in the jewellery industry.2. Proven track record of meeting or exceeding sales targets consistently.3. Excellent interpersonal and communication skills with the ability to build rapport with customers.4. Strong negotiation and persuasive skills to close sales and upsell products.5. Self-motivated and driven to achieve and exceed sales goals.6. Ability to conduct on-ground surveys and identify potential customers effectively.7. Flexibility to work on weekends, holidays, and participate in events as required.USP's:Fixed Salary, Unlimited Incentives, Loyalty Bonus, Diwali Bonus, PF, Mediclaim/ESIC, Health insurance, Term Plan, Travelling AllowanceInterested candidates can share their CV's on suraj.todkar@orra.co.in/ connect on 7700986732

Key responsibilities:Responsible store in allocated regionNHO, NSO, refresher training along with product, process, behavioral trainingMust have good understanding of online learning platform and shall be responsible for LMS course completion of the cluster storesCollaboration with operations team to identify skill gaps, training requirements and arrangement of required resource for trainingSubmission of training reports, calendars, daily activity report within timelinesContribution in content creation, whenever requiredSelf driven for enhancing learning ang bridging the gap between skill and execution. Thanks & Regards,Ankita Ghadigaonkar Assistant Manager Human Resources M: 88283 00920 E: ankita.ghadigaonkar@orra.co.in A: HOUSE OF ORRA, Plot B26, off New Link Road, Andheri (W), Mumbai 400053

The Executive at ORRA Fine Jewellery is responsible for providing exceptional customer service, driving sales conversion, and building long-term customer relationships. They inform customers about new designs, schemes, and offers, support local area activities, and assist with the try-at-home scheme. The ideal candidate should have a minimum of 2 years of relevant experience in retail sales.Brief Job Description (just an indicative list and not limited to the following)1. Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer experiences.2. Inform customers about new designs, schemes, and offers to promote sales and customer engagement.3. Support local area activities in collaboration with the Relationship Executive.4. Assist with the try-at-home scheme based on instructions from the Store Manager.5. Follow up with potential customers and visit them to close sales.6. Develop and maintain strong customer relationships.Desired Skills1. Minimum 2 years of relevant experience in retail sales.2. Strong customer service and interpersonal skills.3. Proven track record of meeting sales targets.4. Detail-oriented and organized.5. Ability to work well in a team.6. Flexible availability, including weekends and holidays.

Brief Summary The primary responsibility of this role is to handle the repair of both sold and unsold pieces of jewellery received from the Finished Goods Department. The Repairs Executive will ensure that all repairs are carried out efficiently, accurately, and in accordance with company standards. The ideal candidate should have 1-2 years of experience in jewellery manufacturing or repair.Brief Job Description (just an indicative list and not limited to the following)1. Receive sold and unsold jewellery pieces from the Finished Goods Department for repair.2. Inspect and assess the condition of each piece to determine the necessary repairs.3. Perform repairs on jewellery items, including but not limited to cleaning, polishing, stone setting, resizing, and re-plating, using appropriate tools and techniques.4. Ensure that repairs are completed within the specified timeframe and meet the quality standards set by the company.5. Maintain accurate records of all repairs, including details of the work performed, materials used, and any additional charges.6. Communicate with the Customer Order and Repairs Manager regarding the status of stock repairs, providing regular updates on progress and completion.7. Coordinate with other departments, such as the Finished Goods Department and the Quality Assurance team, to resolve any issues or concerns related to repairs.8. Assist in the organization and management of repair inventory, ensuring that necessary tools and supplies are available for the repair process.9. Adhere to all safety procedures and guidelines while handling jewellery pieces and using repair equipment.10. Provide excellent customer service by addressing customer inquiries and concerns regarding repairs in a timely and professional manner.Skill Required1. 1-2 years of experience in jewellery manufacturing or repair.2. Strong knowledge of jewellery repair techniques, tools, and materials.3. Attention to detail and excellent hand-eye coordination for delicate repair work.4. Ability to work independently and efficiently in a fast-paced environment.5. Good communication skills to effectively interact with team members and customers.6. Basic computer skills for maintaining repair records and communicating via email.7. Strong problem-solving skills and the ability to handle multiple tasks simultaneously. Thanks & Regards,Ankita Ghadigaonkar Assistant Manager Human Resources M: 88283 00920 E: ankita.ghadigaonkar@orra.co.in A: HOUSE OF ORRA, Plot B26, off New Link Road, Andheri (W), Mumbai 400053

Interested candidates can share their resumes at shambhavi.nerurkar@orra.co.in/8657487961Regional Business Manager - CFPosition Reports To- VP Consumer Finance and Retail OperationsJob Location- HyderabadBrief SummaryAs a Regional Business Manager in Consumer Finance, you'll be steering the ship, overseeing the efforts of Area Business Managers and ensuring that the broader strategies align seamlessly with the on-the-ground execution. Your responsibilities will encompass:Brief Job Description (just an indicative list and not limited to the following)1. Provide strategic direction and oversight to a team of Area Business Managers to ensure alignment with organizational goals.2. Work hand in hand along with Retail RBM to drive overall business objectives and seamless coordination.3. Recruitment of Area Business Managers (ABM) and Store Managers (SM) in collaboration with the Retail RBM.4. Analyze regional performance data to identify trends, opportunities, and areas for improvement.5. Lead, mentor, and guide a team of Area Business Managers, fostering a collaborative and high-performance culture.6. Conduct regular performance reviews and planning sessions to drive continuous improvement and goal attainment.7. Review performance of staff and provide valuable input regarding performance concerns related to scheme enrollment business to take corrective actions.8. Offer insights and recommendations on new schemes, ensuring they are effective and tailored to regional market trends.9. Coordinate with Area Business Managers to implement and monitor scheme enrollments across the region.10. Conduct in-depth market research to stay abreast of consumer trends, competitor activities, and emerging opportunities.11. Strategically plan and execute sales events, leveraging regional insights to maximize impact.12. Oversee the resolution of Level 1 queries, ensuring adherence to SOPs and timely, satisfactory responses to customer inquiries.13. Conduct interviews for hiring key positions, ensuring the selection of skilled professionals aligned with organizational goals.14. Foster the professional development of the team, identifying training needs and providing guidance for career growth.15. Maintain open lines of communication with Store Managers, fostering effective coordination and feedback loops.16. Collaborate with cross-functional teams to ensure seamless integration of strategies and initiatives.Desired Skills1. Accumulate a proven track record of 8-10 years in sales or consumer finance, demonstrating consistent achievement and surpassing targets.2. Exhibit strong interpersonal and communication skills, essential for building and maintaining relationships with stakeholders.3. Possess an analytical mindset to interpret data, identify trends, and provide strategic insights.4. Showcase excellent organizational and time management skills to meet deadlines and prioritize tasks effectively.

Role & responsibilities1. Retail Operations Management: Ensure smooth store operations and maintain visual merchandising standards.2. Sales Performance: Develop and implement sales strategies, track sales data, and analyze performance to meet targets.3. Customer Service: Address customer queries, collaborate with customer order and repair teams, and provide exceptional service.4. Promotions and Offers: Implement new offers and seek approvals for additional discounts.1Retail Operations Management: Ensure smooth store operations and maintain visual merchandising standards.Preferred candidate profile1. A minimum of 4-5 years of experience in leading sales for a retail store, preferably within the jewelry industry.2. Strong knowledge of market and consumer trends in the jewelry sector.3. Proven track record of achieving and exceeding sales targets.4. Excellent leadership and team management skills.5. Exceptional customer service and interpersonal skills.6. Strong analytical and problem-solving abilities.

The Executive at ORRA Fine Jewellery is responsible for providing exceptional customer service, driving sales conversion, and building long-term customer relationships. They inform customers about new designs, schemes, and offers, support local area activities, and assist with the try-at-home scheme. The ideal candidate should have a minimum of 2 years of relevant experience in retail sales.Brief Job Description (just an indicative list and not limited to the following)1. Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer experiences.2. Inform customers about new designs, schemes, and offers to promote sales and customer engagement.3. Support local area activities in collaboration with the Relationship Executive.4. Assist with the try-at-home scheme based on instructions from the Store Manager.5. Follow up with potential customers and visit them to close sales.6. Develop and maintain strong customer relationships.Desired Skills1. Minimum 2 years of relevant experience in retail sales.2. Strong customer service and interpersonal skills.3. Proven track record of meeting sales targets.4. Detail-oriented and organized.5. Ability to work well in a team.6. Flexible availability, including weekends and holidays.

Role & responsibilities Brief SummaryThe Executive at ORRA Fine Jewellery is responsible for providing exceptional customer service, driving sales conversion, and building long-term customer relationships. They inform customers about new designs, schemes, and offers, support local area activities, and assist with the try-at-home scheme. The ideal candidate should have a minimum of 2 years of relevant experience in retail sales.Brief Job Description (just an indicative list and not limited to the following)1. Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer experiences.2. Inform customers about new designs, schemes, and offers to promote sales and customer engagement.3. Support local area activities in collaboration with the Relationship Executive.4. Assist with the try-at-home scheme based on instructions from the Store Manager.5. Follow up with potential customers and visit them to close sales.6. Develop and maintain strong customer relationships.Desired Skills1. Minimum 2 years of relevant experience in retail sales.2. Strong customer service and interpersonal skills.3. Proven track record of meeting sales targets.4. Detail-oriented and organized.5. Ability to work well in a team.6. Flexible availability, including weekends and holidays.

The Executive at ORRA Fine Jewellery is responsible for providing exceptional customer service, driving sales conversion, and building long-term customer relationships. They inform customers about new designs, schemes, and offers, support local area activities, and assist with the try-at-home scheme. The ideal candidate should have a minimum of 2 years of relevant experience in retail sales.Brief Job Description (just an indicative list and not limited to the following)1. Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer experiences.2. Inform customers about new designs, schemes, and offers to promote sales and customer engagement.3. Support local area activities in collaboration with the Relationship Executive.4. Assist with the try-at-home scheme based on instructions from the Store Manager.5. Follow up with potential customers and visit them to close sales.6. Develop and maintain strong customer relationships.Desired Skills1. Minimum 1 year of relevant experience in retail sales.2. Strong customer service and interpersonal skills.3. Proven track record of meeting sales targets.4. Detail-oriented and organized.5. Ability to work well in a team.6. Flexible availability, including weekends and holidays.