Dear Job Aspirants,Greetings From Pacific BPO Pvt. Ltd.!!We are looking to hire IP DRG coders & Quality Auditors, who has 1-9 years of relevant experience in IPDRG coding. This is a permanent role.We have multiple job locations: Noida, Coimbatore , Pune , Mumbai , Trivandrum, ChennaiExperience level : 1 - 9 YearsLocation : Noida, Chennai, Trivandrum, Coimbatore, Pune and MumbaiShould have a good knowledge in Anatomy Physiology and work experience in coding.Candidate should have good Communication and Interpersonal SkillsCertified Coders can apply onlyInterview Day - Mon to Fri ( Virtual Interviews)Week Off : Saturday & Sunday Fixed OffSalary: Best in the Industry.Shift: Day ShiftInterested Candidate Can share cv at TA@PACIFICBPO.COM

Reports To:Director -HRBPPosition Summary:The Team Lead HRBP is a strategic and operational HR leader responsible for partnering with senior business leaders to align human resources strategies with overall business objectives. This role not only provides expert HR advice and support but also leads, mentors, and develops a team of HR Business Partners. The ideal candidate is both a strategic thinker and a hands-on problem solver who can drive change, manage complex employee relations issues, and enhance organizational performance.Key Responsibilities:Strategic Partnership & Consulting: Collaborate with business unit leaders to understand organizational needs and provide HR solutions that drive performance and support strategic objectives.Serve as a trusted advisor on organizational design, talent management, employee engagement, and change management initiatives.Partner with senior management to develop workforce planning, succession planning, and talent acquisition strategies.Team Leadership & Development: Lead, mentor, and develop a team of HR Business Partners, ensuring high levels of engagement and professional growth.Set clear performance objectives and provide regular feedback to ensure team success.Foster a culture of continuous improvement and learning within the HR team.Employee Relations & Performance Management: Oversee the resolution of complex employee relations issues, ensuring fair, consistent, and compliant practices.Guide managers through performance improvement processes and coach them on effective people management practices.Implement initiatives to boost employee engagement, retention, and overall workplace culture.Policy & Compliance: Ensure that HR policies and practices are aligned with local, state, and federal regulations, as well as company values and ethics.Lead audits and compliance reviews, and update HR policies as necessary to reflect changes in laws or business needs.Partner with the legal team on labor relations, risk management, and dispute resolution.Change Management & Organizational Development: Drive change management initiatives that support organizational transformation and strategic business goals.Analyze HR data and metrics to provide insights and recommendations for improving workforce productivity and engagement.Support leadership in developing and executing strategies for organizational redesign and process improvement.Cross-Functional Collaboration: Work collaboratively with other HR functions (talent acquisition, learning & development, compensation & benefits) to deliver integrated HR solutions.Participate in cross-functional projects and committees to drive company-wide HR initiatives.Required Qualifications:Bachelors degree in Human Resources, Business Administration, or a related field (Masters degree preferred).Proven experience (typically 5+ years) in HR with a strong background as an HR Business Partner, including prior team leadership experience.Comprehensive understanding of employment law, HR best practices, and change management methodologies.Demonstrated ability to build strong relationships with business leaders and manage complex organizational challenges.Excellent communication, negotiation, and interpersonal skills with a track record of influencing at all levels of an organization.Preferred Skills & Competencies:Strategic mindset with the ability to align HR initiatives with business goals.Strong analytical skills and the ability to translate data into actionable insights.High degree of professionalism, discretion, and integrity.Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.Experience with HRIS systems and data analytics tools.Proactive problem-solving skills and a strong customer service orientation.What We Offer:Competitive salary and benefits package.Opportunities for professional development and career advancement.A dynamic and inclusive work environment where innovation and collaboration are encouraged.The opportunity to make a significant impact on the organizations growth and success.

Job description:We are looking for Coding Freshers who have nursing background to join our team and assist with medical coding processes in compliance with US healthcare standards. This is an excellent opportunity for recent nursing graduates or professionals looking to transition into the medical coding field. You will work closely with experienced coders and healthcare professionals to ensure accurate and timely coding of patient records and insurance claims. Key Responsibilities:Review medical records and translate them into standardized codes using ICD-10, CPT, and HCPCS coding systems.Collaborate with healthcare providers to obtain accurate information for coding purposes.Ensure all codes are compliant with healthcare regulations and insurance requirements.Assist in maintaining accurate documentation and coding practices to meet healthcare standards.Communicate with the coding and billing departments to resolve discrepancies or issues.Stay updated with changes in medical coding practices and healthcare regulations.Requirements:Educational Background: Nursing degree (RN, LPN, or related nursing qualifications).Certification (Preferred, but not required): Certification in Medical Coding (e.g., CPC, CCS) or willingness to pursue certification after employment.Technical Skills: Basic knowledge of medical terminology, anatomy.Attention to Detail: Strong attention to detail and ability to maintain accuracy in coding tasks.Communication Skills: Excellent verbal and written communication skills to interact with healthcare providers and team members.Adaptability: Willingness to learn and adapt to new coding guidelines and healthcare regulations.No Prior Coding Experience Required: Freshers are welcome to apply.Why Join Us?Training & Development: Comprehensive training will be provided to help you gain expertise in medical coding.Career Growth: We offer opportunities for career advancement and professional development within the healthcare industry.Work-Life Balance: Flexible working hours and a supportive environment.Competitive Compensation & Benefits: Health insurance, paid time off, and other benefitsHow to Apply:Please send your resume, along with a brief cover letter, outlining your nursing background and interest in medical coding, to : prateek.majumda@pacificbpo.comor call / whatsapp : 9205992860We look forward to hearing from you!

Job Description: Medical Record Retrieval and Release of Information SpecialistContact- HR Tomali (9650506346)Position Overview: We are seeking dedicated and detail-oriented Medical Record Retrieval and Release of Information (ROI) Specialists to join our healthcare team. The position is responsible for efficiently and accurately retrieving, processing, and releasing medical records in accordance with healthcare regulations and policies. This is a hybrid role with both calling and non-calling responsibilities.Key Responsibilities:Retrieve medical records from healthcare facilities, ensuring accuracy and completeness of records.Ensure compliance with HIPAA and other regulatory standards regarding the privacy and security of medical records.Process release of information requests for authorized parties such as patients, legal entities, insurance companies, and other healthcare providers.Organize and maintain medical records in both paper and electronic formats, ensuring they are accessible and easily retrievable.Coordinate with other departments (e.g., billing, insurance) to provide requested information while safeguarding patient confidentiality.Review and verify records for completeness and accuracy before releasing them.Perform audits of medical records to ensure accuracy and compliance with regulatory standards.Contacting healthcare providers to retrieve medical records and information required for patient care or legal purposes.Engaging with patients and healthcare professionals over the phone to verify information, resolve issues, and ensure timely release of medical records.Manage follow-ups on outstanding requests, ensuring medical records are retrieved within the designated time frame.Document communication and actions taken for record-keeping purposes in compliance with HIPAA and other healthcare privacy regulations.Provide excellent customer service by addressing any questions or concerns from patients, healthcare providers, or insurance companies related to medical records.Process release of information requests and ensure proper documentation and authorization are in place before records are released.Skills & Qualifications:Experience in healthcare administration or medical records management (preferred).Knowledge of HIPAA regulations and patient confidentiality.Strong communication skills (for calling positions).Excellent attention to detail and organizational skills.Ability to work efficiently and accurately in a fast-paced environment.Experience with medical records systems and software (e.g., Epic, Cerner, etc.) preferred.Ability to handle sensitive information with professionalism and discretion.Salary & Benefits:Competitive salary based on experience.Health and Accidental insurance.

Experienced in ED&EM,Lab,Pathology, Radiology specified medical coders in US healthcare needed.WFOJob Type: Full-timeBenefits:Health insuranceProvident FundAccidental InsuranceSchedule:Day shiftAbility to commute/relocate:Chennai, Pune,Noida,Trivandrum

Call / Whatspp- 9650506346Job descriptionAbout us:Pacific BPO, an Access Healthcare company, is a leading provider of cost and process optimization solutions to clients in the healthcare industry. We bring technology enabled, and analytics-driven transformation of revenue cycle processes of physician practices, hospitals, and revenue cycle intermediaries. Our strategic focus on the healthcare industry provides us with domain expertise and best practices that help our clients.URL - https://www.pacificbpo.comCompany Name- Pacific Access HealthcareJob Location- NoidaJob Description: Opening for Medical Record Retrieval and Release of Information SpecialistPosition Overview: We are seeking dedicated and detail-oriented Medical Record Retrieval and Release of Information (ROI) Specialists to join our healthcare team. The position is responsible for efficiently and accurately retrieving, processing, and releasing medical records in accordance with healthcare regulations and policies. This is a hybrid role with both calling and non-calling responsibilities.There are two types of positions available:Voice Process (150 positions)Non-Voice Process (490 position)Key Responsibilities:For Voice Process (150):Contacting healthcare providers to retrieve medical records and information required for patient care or legal purposes.Engaging with patients and healthcare professionals over the phone to verify information, resolve issues, and ensure timely release of medical records.Manage follow-ups on outstanding requests, ensuring medical records are retrieved within the designated time frame.Document communication and actions taken for record-keeping purposes in compliance with HIPAA and other healthcare privacy regulations.Provide excellent customer service by addressing any questions or concerns from patients, healthcare providers, or insurance companies related to medical records.Process release of information requests and ensure proper documentation and authorization are in place before records are released.For Non-Voice Process (490):Retrieve medical records from healthcare facilities, ensuring accuracy and completeness of records.Ensure compliance with HIPAA and other regulatory standards regarding the privacy and security of medical records.Process release of information requests for authorized parties such as patients, legal entities, insurance companies, and other healthcare providers.Organize and maintain medical records in both paper and electronic formats, ensuring they are accessible and easily retrievable.Coordinate with other departments (e.g., billing, insurance) to provide requested information while safeguarding patient confidentiality.Review and verify records for completeness and accuracy before releasing them.Perform audits of medical records to ensure accuracy and compliance with regulatory standards.Skills & Qualifications:Experience in healthcare administration or medical records management (preferred).Knowledge of HIPAA regulations and patient confidentiality.Strong communication skills (for calling positions).Excellent attention to detail and organizational skills.Ability to work efficiently and accurately in a fast-paced environment.Experience with medical records systems and software (e.g., Epic, Cerner, etc.) preferred.Ability to handle sensitive information with professionalism and discretion.Salary & Benefits:Competitive salary based on experience.Health and Accidental insurance.Perks and benefits -Salary : Excellent hike on current salary as per the company norms.Both Side cab, Subsidized Meal, Medical insurance, PF, Gratuity.Interested candidate can share thier updated CVs at - sufiya.parveen@pacificbpo.comContact number- 9650506346 (Call & whatsApp)

Job Title : Compensation and benefits About Pacific : Pacific BPO, an Access Healthcare company, is a leading provider of cost and process optimization solutions to clients in the healthcare industry. We bring technology enabled, and analytics-driven transformation of revenue cycle processes of physician practices, hospitals, and revenue cycle intermediaries. Our strategic focus on the healthcare industry provides us with domain expertise and best practices that help our clients to Reduce payroll & operational costs, Boost revenues & maximize shareholder value, Improved patient and physician satisfaction, Reduce staffing issues and training time, Maximize efficiencies and economies of scale & Improve business service levels.Position Objective:1. Responsible for validation of Employees previous employment Documents 2. Responsible for making Offer as per the Company policy and previous Experience of the candidate.3. Responsible for overseeing employee compensation and benefits, compensation databases of all joiners, benchmark compensation as well as annual performance reviews.4. Conduct salary and labor market research to define benchmarks.5. Strong understanding of all salary components as per statutory requirements6. Strong knowledge of various applicable Labour laws7. To keep updated with the changes in Labour Laws and bring to knowledge of Management if any.share cv at 9540058222Shift11AM-8PM

Medical coders specializing in pathology and radiology play a crucial role in translating medical procedures and diagnoses into standardized codes, ensuring accurate billing and facilitating effective healthcare data management. Below are the typical job descriptions for these roles:Pathology Medical CoderResponsibilities:Review and analyze pathology reports to assign accurate diagnosis (ICD-10) and procedure (CPT) codes.Ensure coding accuracy and compliance with federal regulations and guidelines.Collaborate with pathologists and laboratory personnel to clarify diagnoses and procedures.Maintain up-to-date knowledge of coding guidelines and medical terminology related to pathology.Participate in coding audits and implement feedback to improve coding practices.Qualifications:Certification as a Professional Coder (e.g., CPC, CCS) with a focus on pathology coding.Proficiency in ICD-10 and CPT coding systems.Strong understanding of medical terminology, anatomy, and pathology-specific procedures.Attention to detail and ability to work independently.Experience with electronic health records (EHR) and coding software.Radiology Medical CoderResponsibilities:Assign accurate codes to radiological procedures, imaging interpretations, and related diagnoses.Review medical records and radiology reports to ensure proper code assignment.Ensure compliance with coding guidelines and regulations.Communicate with radiologists and other healthcare professionals to clarify information.Stay updated on changes in radiology coding standards and practices.Qualifications:Certification as a Professional Coder with specialization in radiology coding.In-depth knowledge of ICD-10, CPT, and HCPCS coding systems related to radiology.Familiarity with radiology terminology, anatomy, and procedures.High level of accuracy and attention to detail.Experience with coding software and EHR systems.Both roles require a strong foundation in medical terminology, anatomy, and coding systems, along with the ability to interpret complex medical records accurately. Continuous education and certification maintenance are essential to stay current with evolving coding standards and regulations.

Job descriptionAbout us:Pacific BPO, an Access Healthcare company, is a leading provider of cost and process optimization solutions to clients in the healthcare industry. We bring technology enabled, and analytics-driven transformation of revenue cycle processes of physician practices, hospitals, and revenue cycle intermediaries. Our strategic focus on the healthcare industry provides us with domain expertise and best practices that help our clients.URL - https://www.pacificbpo.comCompany Name- Pacific Access HealthcareJob Location- NoidaJob Description: Opening for Medical Record Retrieval and Release of Information SpecialistPosition Overview: We are seeking dedicated and detail-oriented Medical Record Retrieval and Release of Information (ROI) Specialists to join our healthcare team. The position is responsible for efficiently and accurately retrieving, processing, and releasing medical records in accordance with healthcare regulations and policies. This is a hybrid role with both calling and non-calling responsibilities.There are two types of positions available:Voice Process (150 positions)Non-Voice Process (490 position)Key Responsibilities:For Voice Process (150):Contacting healthcare providers to retrieve medical records and information required for patient care or legal purposes.Engaging with patients and healthcare professionals over the phone to verify information, resolve issues, and ensure timely release of medical records.Manage follow-ups on outstanding requests, ensuring medical records are retrieved within the designated time frame.Document communication and actions taken for record-keeping purposes in compliance with HIPAA and other healthcare privacy regulations.Provide excellent customer service by addressing any questions or concerns from patients, healthcare providers, or insurance companies related to medical records.Process release of information requests and ensure proper documentation and authorization are in place before records are released.For Non-Voice Process (490):Retrieve medical records from healthcare facilities, ensuring accuracy and completeness of records.Ensure compliance with HIPAA and other regulatory standards regarding the privacy and security of medical records.Process release of information requests for authorized parties such as patients, legal entities, insurance companies, and other healthcare providers.Organize and maintain medical records in both paper and electronic formats, ensuring they are accessible and easily retrievable.Coordinate with other departments (e.g., billing, insurance) to provide requested information while safeguarding patient confidentiality.Review and verify records for completeness and accuracy before releasing them.Perform audits of medical records to ensure accuracy and compliance with regulatory standards.Skills & Qualifications:Experience in healthcare administration or medical records management (preferred).Knowledge of HIPAA regulations and patient confidentiality.Strong communication skills (for calling positions).Excellent attention to detail and organizational skills.Ability to work efficiently and accurately in a fast-paced environment.Experience with medical records systems and software (e.g., Epic, Cerner, etc.) preferred.Ability to handle sensitive information with professionalism and discretion.Salary & Benefits:Competitive salary based on experience.Health and Accidental insurance.Perks and benefits -Salary : Excellent hike on current salary as per the company norms.Both Side cab, Subsidized Meal, Medical insurance, PF, Gratuity.Interested candidate can share thier updated CVs at - harshita.bathla@pacificbpo.comContact number- 7303413866 (Call & whatsApp)

Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their issues in a timely and professional manner.Qualifications1-5 years of experience in international voice process, customer handling, solving queries, international calling, international BPO, international process, US process, or voice support.Excellent communication skills with ability to handle multiple conversations simultaneously.Strong problem-solving skills with attention to detail and analytical thinking.Ability to work effectively in a fast-paced environment with changing priorities.

Job Description: Medical Record Retrieval and Release of Information SpecialistContact- HR Tomali (9650506346)Position Overview: We are seeking dedicated and detail-oriented Medical Record Retrieval and Release of Information (ROI) Specialists to join our healthcare team. The position is responsible for efficiently and accurately retrieving, processing, and releasing medical records in accordance with healthcare regulations and policies. This is a hybrid role with both calling and non-calling responsibilities.Key Responsibilities:Retrieve medical records from healthcare facilities, ensuring accuracy and completeness of records.Ensure compliance with HIPAA and other regulatory standards regarding the privacy and security of medical records.Process release of information requests for authorized parties such as patients, legal entities, insurance companies, and other healthcare providers.Organize and maintain medical records in both paper and electronic formats, ensuring they are accessible and easily retrievable.Coordinate with other departments (e.g., billing, insurance) to provide requested information while safeguarding patient confidentiality.Review and verify records for completeness and accuracy before releasing them.Perform audits of medical records to ensure accuracy and compliance with regulatory standards.Contacting healthcare providers to retrieve medical records and information required for patient care or legal purposes.Engaging with patients and healthcare professionals over the phone to verify information, resolve issues, and ensure timely release of medical records.Manage follow-ups on outstanding requests, ensuring medical records are retrieved within the designated time frame.Document communication and actions taken for record-keeping purposes in compliance with HIPAA and other healthcare privacy regulations.Provide excellent customer service by addressing any questions or concerns from patients, healthcare providers, or insurance companies related to medical records.Process release of information requests and ensure proper documentation and authorization are in place before records are released.Skills & Qualifications:Experience in healthcare administration or medical records management (preferred).Knowledge of HIPAA regulations and patient confidentiality.Strong communication skills (for calling positions).Excellent attention to detail and organizational skills.Ability to work efficiently and accurately in a fast-paced environment.Experience with medical records systems and software (e.g., Epic, Cerner, etc.) preferred.Ability to handle sensitive information with professionalism and discretion.Salary & Benefits:Competitive salary based on experience.Health and Accidental insurance.

Job Description: Medical Record Retrieval and Release of Information SpecialistContact Person- HR Tomali (9311609385)Position Overview: We are seeking dedicated and detail-oriented Medical Record Retrieval and Release of Information (ROI) Specialists to join our healthcare team. The position is responsible for efficiently and accurately retrieving, processing, and releasing medical records in accordance with healthcare regulations and policies. This is a hybrid role with both calling and non-calling responsibilities. Contacting healthcare providers to retrieve medical records and information required for patient care or legal purposes.Engaging with patients and healthcare professionals over the phone to verify information, resolve issues, and ensure timely release of medical records.Manage follow-ups on outstanding requests, ensuring medical records are retrieved within the designated time frame.Document communication and actions taken for record-keeping purposes in compliance with HIPAA and other healthcare privacy regulations.Provide excellent customer service by addressing any questions or concerns from patients, healthcare providers, or insurance companies related to medical records.Process release of information requests and ensure proper documentation and authorization are in place before records are released.Skills & Qualifications:Experience in healthcare administration or medical records management (preferred).Knowledge of HIPAA regulations and patient confidentiality.Strong communication skills (for calling positions).Excellent attention to detail and organizational skills.Ability to work efficiently and accurately in a fast-paced environment.Experience with medical records systems and software (e.g., Epic, Cerner, etc.) preferred.Ability to handle sensitive information with professionalism and discretion.Salary & Benefits:Competitive salary based on experience.Health and Accidental insurance.

We have an urgent hiring for HRBP-Role for Noida Location.Roles and Responsibilities- Drive governance on critical human resource metrics such as retention, engagement.- Operate independently & ensure employee satisfaction & development of the team be leading training, mentoring, HR initiatives and best Practices.- Directly interact with the customer and you should have phenomenal Stakeholder Management skills- Lead the way in implementing change initiatives related to culture, performance, recognition and policies- HR programs related to manpower planning & recruitment, Vendor mgmt., BGV & Onboarding, leave and attendance mgmt. employee engagement, performance management, training & development, rewards & recognition, Exit, Payroll and organizational effectiveness.- Support employees and managers while also balancing the needs of the business.- Responsible for preparing the HR/People dashboard for the region alongside the strategies Support the High Potential employee identification and development programs for the functional client groups.- Partner with business leadership in order to facilitate organization change.Permanent Night Shift Shift timings - 6.00 PM-3.00AM Saturday & Sunday fixed offFreshers can also apply Should be comfortable with Night ShiftFor further queries connect @9540058222Call/Whatsapp) or drop your CV at chahat.malik@pacificbpo.com

JD-Retrieve medical records from healthcare facilities, ensuring accuracy and completeness of records.Ensure compliance with HIPAA and other regulatory standards regarding the privacy and security of medical records.Process release of information requests for authorized parties such as patients, legal entities, insurance companies, and other healthcare providers.Organize and maintain medical records in both paper and electronic formats, ensuring they are accessible and easily retrievable.Coordinate with other departments (e.g., billing, insurance) to provide requested information while safeguarding patient confidentiality.Review and verify records for completeness and accuracy before releasing them.Perform audits of medical records to ensure accuracy and compliance with regulatory standards.Skills & Qualifications:Experience in healthcare administration or medical records management (preferred).Knowledge of HIPAA regulations and patient confidentiality.Strong communication skills (for calling positions).Excellent attention to detail and organizational skills.Ability to work efficiently and accurately in a fast-paced environment.Experience with medical records systems and software (e.g., Epic, Cerner, etc.) preferred.Ability to handle sensitive information with professionalism and discretion.Salary & Benefits:Competitive salary based on experience.Health and Accidental insurance.Contact number- 9650506346

Job Title: Executive Assistant to the CEO ReferencNumber. : SOP_SUP_JD Page 1 of 4 Proprietary and Confidential Job Location: Noida Reports To: CEO Department: Executive Team Position Overview: The Executive Assistant to the CEO plays a pivotal role in supporting the Chief Executive Officer (CEO) by managing daily administrative tasks, assisting with strategic projects, and ensuring effective communication between the executive team and various stakeholders. This position requires exceptional organizational skills, the ability to handle confidential information, and a proactive approach. Key Responsibilities: 1. Executive Support: o o o o Manage the CEOs calendar, including scheduling appointments, meetings, and travel arrangements. Prepare and organize materials for meetings, ensuring all required documents and information are available. Screen and prioritize incoming communications (phone calls, emails, etc.) for the CEO. Serve as a liaison between the CEO and internal/external stakeholders, including clients and senior management. 2. Meeting Coordination: o Coordinate internal and external meetings, conferences, and events, ensuring all logistical details are handled. o o Take meeting notes and ensure that action items are tracked and followed up on. Ensure that the CEO is prepared for all meetings with the necessary documents and background information. 3. Travel Management: o Organize and manage travel logistics for the CEO, including flights, accommodations, transportation, and itineraries. Page 2 of 4 Proprietary and Confidential 4. Project Management: o o Assist in the execution and follow-up of key projects and initiatives led by the CEO. Track project milestones and deadlines, ensuring that all deadlines are met and project goals are achieved. o Research, compile, and analyze data and reports as needed for strategic planning. 5. Confidentiality and Discretion: o o Handle sensitive information with the highest level of confidentiality and discretion. Draft, proofread, and edit emails, documents, presentations, and reports as required by the CEO. 6. Communication & Coordination: o o o Maintain effective communication between departments to ensure smooth operations. Ensure the CEO is kept informed of key issues, priorities, and decisions within the company. Act as a point of contact for internal teams and external parties, addressing inquiries and concerns promptly. 7. Administrative Functions: o o Maintain office supplies and resources for the CEOs office. Coordinate any ad-hoc administrative tasks as needed to ensure smooth functioning of the CEOs office. Qualifications & Skills: • • • • Education: Bachelors/Masters degree in Business Administration, Management, or a related field (preferred). Experience: Minimum of 3-5 years of experience in an executive assistant or similar role, preferably in a BPO or corporate environment. Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace. Communication Skills: Exceptional written and verbal communication skills, with the ability to interact with executives, clients, and stakeholders effectively. Page 3 of 4 Proprietary and Confidential • Organizational Skills: Strong time management and organizational skills with the ability to prioritize and handle multiple tasks. • • • Attention to Detail: High level of accuracy and attention to detail in all aspects of work. Discretion: Ability to manage sensitive and confidential information with discretion. Problem-Solving: Proactive approach to identifying challenges and proposing solutions. Personal Attributes: • • • • Strong interpersonal skills with the ability to work independently and as part of a team. Flexible, adaptable, and able to handle a fast-paced, changing environment. Strong work ethic, professional demeanour, and a positive attitude. Ability to remain calm under pressure and deal with challenging situations diplomatically. Additional Information: • • Availability for occasional travel may be required. The role may involve working outside of regular business hours to accommodate time- sensitive matters or international meetings. Disclaimer: Companys Absolute prerogative to Alter or Abolish the Policy. Pacific reserves the right in its absolute discretion to abolish the policy at any time or to alter the terms and conditions. Page 4 of 4 Proprietary and Confidential

Role & responsibilities Contacting healthcare providers to retrieve medical records and information required for patient care or legal purposes.Engaging with patients and healthcare professionals over the phone to verify information, resolve issues, and ensure timely release of medical records.Manage follow-ups on outstanding requests, ensuring medical records are retrieved within the designated time frame.Preferred candidate profile Should have minimum 6 months of experience in RCM (mandatory), medical records retrieval, medical summarization, claims processing, claims adjudication and release of information. Excellent attention to detail and organizational skills.Ability to work efficiently and accurately in a fast-paced environment.Perks and benefits Competitive salary based on experience.Health and Accidental insurance.

Job Title: Executive Assistant to the CEO ReferencNumber. : SOP_SUP_JD Page 1 of 4 Proprietary and Confidential Job Location: Noida Reports To: CEO Department: Executive Team Position Overview: The Executive Assistant to the CEO plays a pivotal role in supporting the Chief Executive Officer (CEO) by managing daily administrative tasks, assisting with strategic projects, and ensuring effective communication between the executive team and various stakeholders. This position requires exceptional organizational skills, the ability to handle confidential information, and a proactive approach. Key Responsibilities: 1. Executive Support: o o o o Manage the CEOs calendar, including scheduling appointments, meetings, and travel arrangements. Prepare and organize materials for meetings, ensuring all required documents and information are available. Screen and prioritize incoming communications (phone calls, emails, etc.) for the CEO. Serve as a liaison between the CEO and internal/external stakeholders, including clients and senior management. 2. Meeting Coordination: o Coordinate internal and external meetings, conferences, and events, ensuring all logistical details are handled. o o Take meeting notes and ensure that action items are tracked and followed up on. Ensure that the CEO is prepared for all meetings with the necessary documents and background information. 3. Travel Management: o Organize and manage travel logistics for the CEO, including flights, accommodations, transportation, and itineraries. Page 2 of 4 Proprietary and Confidential 4. Project Management: o o Assist in the execution and follow-up of key projects and initiatives led by the CEO. Track project milestones and deadlines, ensuring that all deadlines are met and project goals are achieved. o Research, compile, and analyze data and reports as needed for strategic planning. 5. Confidentiality and Discretion: o o Handle sensitive information with the highest level of confidentiality and discretion. Draft, proofread, and edit emails, documents, presentations, and reports as required by the CEO. 6. Communication & Coordination: o o o Maintain effective communication between departments to ensure smooth operations. Ensure the CEO is kept informed of key issues, priorities, and decisions within the company. Act as a point of contact for internal teams and external parties, addressing inquiries and concerns promptly. 7. Administrative Functions: o o Maintain office supplies and resources for the CEOs office. Coordinate any ad-hoc administrative tasks as needed to ensure smooth functioning of the CEOs office. Qualifications & Skills: • • • • Education: Bachelors/Masters degree in Business Administration, Management, or a related field (preferred). Experience: Minimum of 3-5 years of experience in an executive assistant or similar role, preferably in a BPO or corporate environment. Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace. Communication Skills: Exceptional written and verbal communication skills, with the ability to interact with executives, clients, and stakeholders effectively. Page 3 of 4 Proprietary and Confidential • Organizational Skills: Strong time management and organizational skills with the ability to prioritize and handle multiple tasks. • • • Attention to Detail: High level of accuracy and attention to detail in all aspects of work. Discretion: Ability to manage sensitive and confidential information with discretion. Problem-Solving: Proactive approach to identifying challenges and proposing solutions. Personal Attributes: • • • • Strong interpersonal skills with the ability to work independently and as part of a team. Flexible, adaptable, and able to handle a fast-paced, changing environment. Strong work ethic, professional demeanour, and a positive attitude. Ability to remain calm under pressure and deal with challenging situations diplomatically. Additional Information: • • Availability for occasional travel may be required. The role may involve working outside of regular business hours to accommodate time- sensitive matters or international meetings. Disclaimer: Companys Absolute prerogative to Alter or Abolish the Policy. Pacific reserves the right in its absolute discretion to abolish the policy at any time or to alter the terms and conditions. Page 4 of 4 Proprietary and Confidential

Job Title: Executive Assistant to the CEOLocation: NoidaShift : 3pm - 12amDepartment: Executive TeamReports to: CEOPosition Overview:We are seeking an experienced and highly organized Executive Assistant to provide high-level administrative support to the CEO. The ideal candidate will act as a trusted partner to the CEO, managing their schedule, communications, and key business operations while ensuring the smooth running of day-to-day activities. This is a fast-paced and dynamic role requiring exceptional communication skills, confidentiality, and the ability to anticipate needs and manage multiple priorities.Key Responsibilities:Calendar and Schedule Management: Proactively manage the CEOs calendar by scheduling meetings, conferences, and travel arrangements, ensuring there are no scheduling conflicts and that time is effectively allocated.Travel Coordination: Plan and organize complex domestic and international travel, including flights, accommodations, and transportation, while ensuring smooth transitions and efficiency.Communication Liaison: Act as the primary point of contact between the CEO and internal/external stakeholders, handling incoming communications, inquiries, and emails in a timely manner.Meeting Preparation and Support: Prepare materials for meetings, briefings, presentations, and reports. Attend meetings to take notes, follow up on action items, and ensure follow-through.Confidentiality Management: Handle sensitive and confidential information with discretion and professionalism, maintaining trust and integrity at all times.Event and Project Coordination: Assist in coordinating company events, board meetings, and special projects as assigned by the CEO. Ensure all logistics are meticulously handled.Research and Analysis: Conduct research on relevant topics, competitors, industry trends, and other areas as directed by the CEO to support decision-making and strategic planning.Task and Deadline Management: Help the CEO prioritize tasks, manage deadlines, and ensure that critical deliverables are completed on time.Cross-Departmental Collaboration: Work closely with other members of the executive team, as well as with departments across the company, to ensure efficient communication and collaboration.Qualifications:Bachelor's degree in Business Administration, Communications, or a related field (preferred).Minimum of 5 years of experience supporting senior executives, preferably in a fast-paced corporate or startup environment.Exceptional organizational and time-management skills with the ability to handle competing priorities.Strong written and verbal communication skills, with the ability to interact professionally with stakeholders at all levels.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software tools.Strong attention to detail and problem-solving skills.Ability to maintain a high level of professionalism and confidentiality.Experience managing complex travel, schedules, and logistics.Proactive, resourceful, and able to work independently with minimal supervision.Physical Requirements:Ability to work in a fast-paced, dynamic environment.Must be able to sit at a desk for extended periods.Occasional travel may be required.

Hiring for Pacific Global Inc. an Access Healthcare Services company only from US healthcare background.Location: Noida (WFO)Requirements: • Minimum 8 months of experience in AR calling. • Strong understanding of US healthcare revenue cycle management. • Excellent verbal and written communication skills. • Problem-solving skills and attention to detail. • Ability to work in a fast-paced environment and meet deadlines.Perks and Benefits: • Working Days: 5 days a week (Saturday-Sunday fixed off). • Transportation: Company-provided transportation for both sides. • Meals: Subsidized meal facility available. • Competitive salary and performance-based incentives. Contact Person- SahilPhone: 9910660109Email: sahil.saiju@pacificbpo.com

Job Description for a Medical Coder Trainee position targeting Life Science Graduates:Job Title: Medical Coder TraineeLocation: NoidaEmployment Type: Full-timeAny coding training will also workNight shiftMin exp : 1MonthJob Summary:We are looking for Life Science Graduates who are passionate about building a career in the healthcare industry as Medical Coder Trainees. The selected candidates will undergo training in medical coding practices, including ICD-10, CPT, HCPCS coding guidelines, and compliance with healthcare regulations.Roles & Responsibilities:Learn and apply ICD-10, CPT, and HCPCS coding principles for healthcare claims processing.Review and analyze medical records, diagnoses, and procedures to assign appropriate codes.Ensure accuracy and compliance with medical coding guidelines and industry regulations.Assist in auditing medical records for proper coding and documentation.Work closely with senior medical coders, quality analysts, and team leads.Maintain confidentiality and adhere to HIPAA and other compliance requirements.Stay updated with coding guidelines, payer policies, and industry standards.Eligibility Criteria:Education: Bachelor's or Masters degree in Life Sciences, Biotechnology, Microbiology, Biochemistry, Nursing, Pharmacy (B.Pharm/M.Pharm), or other healthcare-related fields.Freshers Skills & Competencies:Strong knowledge of human anatomy, physiology, pathology, and medical terminology.Good analytical and problem-solving skills.Excellent verbal and written communication.Ability to learn and adapt quickly.Basic knowledge of healthcare insurance and revenue cycle management is a plus.Training & Certification:Selected candidates will receive comprehensive training in medical coding.Candidates will be encouraged to pursue certifications like CPC (Certified Professional Coder) Benefits:Competitive salary during training.Growth opportunities in the healthcare domain.Work-life balance and supportive team environment.