Front Desk handling walk in customers and calling for updates, business and sales.ResponsibilitiesCustomer Service:Greet and welcome all visitors in a friendly and professional manner.Assist customers with inquiries, provide information, and direct them to appropriate staff.Resolve customer complaints or issues promptly and effectively.Phone Management:Answer and manage incoming calls, transferring them to the appropriate departments or taking messages as needed.Schedule appointments and provide reminders.Handle outbound calls for follow-ups, updates, and sales inquiries.Administrative Tasks:Maintain accurate records of customer interactions, appointments, and calls.Assist with general office tasks as needed, such as filing, photocopying, and data entry.Sales Support:Provide information about products or services to potential customers.Qualify leads and schedule appointments for sales representatives.Teamwork:Collaborate with other team members to ensure smooth operations and achieve company goals.Participate in training and development opportunities to enhance skills.