Patient Experience & Customer Success Internship (Female Only)

Job Description

Patient Experience & Customer Satisfaction Internship (Female Only) Opportunity to convert to a full-time role (100% if you are a performer) with 3-5 Lakhs CTC Department: Hospital Operations Location: New Hospital Launch in Gurgaon Positions Available: 3 Internship Duration: 2-3 Months (Full-time, 10 AM 6 PM, 6 days a week) Stipend: 5,000 per month (Prove you are best candidate we will hire you full time) Future Opportunity: High potential for a full-time role with a salary package ranging from 3-5 LPA upon successful completion of the internship. Role Overview: We are looking for Female Candidates ONLY with a passion for delivering exceptional patient experiences. As part of the Hospital Operations team , you will play a crucial role in ensuring patient satisfaction by assisting them throughout their journey at the hospital. Key Responsibilities: Patient Interaction: Engage with patients, address their concerns, and provide assistance during OPDs and IPDs. Grievance Resolution: Ensure patient queries and grievances are handled efficiently to enhance satisfaction. Doctor Coordination: Assist visiting doctors with their schedules and operational needs. Hospital Assistance: Support hospital staff in maintaining smooth operations and an optimal patient experience. Requirements: Excellent communication skills both verbal and written. Strong interpersonal skills ability to engage with patients, doctors, and hospital staff effectively. Patience and empathy crucial for handling patient queries and concerns. A keen eye for detail ensuring all aspects of patient care and experience are well managed. This internship offers a fantastic opportunity to gain hands-on experience in hospital operations and patient care, with a strong chance of securing a full-time position. What You will Gain First-hand exposure to the startup ecosystem Direct mentorship from the founder Opportunity to convert to a full-time role (100% if you are a performer) This is a full-time internship role please do not apply if youre looking for a part-time opportunity. As this role plays a key role in shaping a new-age startup , we expect seriousness, commitment, and a strong sense of ownership from applicants. *Note: Opportunity to convert to a full-time role.