This role is about handling full-cycle recruitment, from talent sourcing and attracting candidates, to interviewing and hiring great employees by document checking; collaborating with department managers on a regular basis and proactively identifying future hiring needs. Ultimately, the responsibilities of the HR Executive of Talent Acquisition is to ensure our company attracts hires and retains the best employees, while growing a strong talent pipeline. Job Role and Responsibilities: Ability to keep up high-volume recruiting / Walk-in interviews for selecting the right talent. Manage and organize candidate pools like Job Fairs / campus recruitments, and other events to ensure qualified candidates remain engaged in current or future opportunities. Conduct interviews and selection procedures including screening calls, assessments, and in-person interviews. Performing other assessments of job candidates skills, such as giving Technical tests, written tests etc. Scheduling interviews by maintaining communication with panel members. Must have keen observation while verifying the candidates documents. Assess candidate information including resumes and contact details using our Applicant Tracking System. Provide reporting and regular status updates to the team. Should be able to handle job portals and browse social networking sites for suitable job profiles with required skills. Design job descriptions and interview questions that reflect each positions requirements. Need to travel to various locations (near and far) to find best possible candidates. Suggest new and creative ideas for improving talent activities. Research talent acquisition trends in the staffing industry. Coordinate with other departments for best hospitality. Should be supportive and maintain good relationships with team members. Act as a single point of contact to build relationships with candidates during the selection process. Manage the recruiting process to meet hiring goals using effective resource management. Follow up on interview process status and update records in internal database. Work and form relationships with internal management teams to know the ins and outs of their departments, and better understand their hiring needs and job specifications. Prepare recruitment materials and job postings to appropriate job board, newspapers, colleges, and other platforms. Job Requirements and Qualifications: Experienced candidate with at least 2 to 4 years can apply. Candidate must be a post-graduate in MBA, preferably in HR specialization. Must be proactive and should have ability to organize and prioritize multiple tasks. Strong interpersonal and communication skills, and analytical abilities. Excellent sourcing skills from professional networking sites, blogging, and social networking sites. Excellent verbal and written skills are mandatory. Should have MS Office knowledge and presentation skills. Experience in BPO industry will be an added advantage.

Core Duties Responsible for designing, organizing, modifying, installing, and supporting the companys network systems. Designs and supports LANs, WANs, Internet and intranet systems, network segments, VPN tunnels, and Wifi systems. The Sr. Network Administrator is expected to provide escalation technical support for the team and be a lead in network project implementations. Configure and support LANs, WANs, VPNs, IPSec tunnels, network segments, Internet, and intranet systems. Install and maintain network hardware and software and create network diagrams and SOP s. Analyze and isolate network issues. Monitor networks to ensure security and availability to specific users and systems Complete firewall and switch log reviews to identify areas of opportunity Evaluate and modify system configurations to improve network performance. Complete service desk tickets Develop automation scripts for Firewall and Switches Resolve Escalations needs for the Networking team Determine network and system requirements. Support relationship development with ISPs across India locations (TATA, Airtel, etc.) Maintain integrity of the network, server deployment, and security. Ensure network connectivity throughout a companys LAN/WAN infrastructure is on par with technical considerations. Design and deploy networks infrastructure, including VLANs, DHCP scopes, firewall access rules etc. Assign routing protocols and routing table configuration for Layer3 site to site and switch routing Support customer s with IPSEC tunnel configurations using Phase 2 NAT ing Manage Cisco switch stacks in operations centers Assign configuration of authentication and authorization of directory services. Support scaled deployments of VPN configurations and other network optimizations Maintain Intrusion Detection, Intrusion Prevention and network AV/AM systems

About Patra Patra Corporation is the worldwide leader in insurance back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower costs, reduce risk and improve employee productivity through the transfer of account management and business support functions, such as policy checking, certificate issuance, eligibility processing, quality control and account audits, to operation centers in the US, India, and the Philippines. Core Duties A System Security administrator is responsible for maintaining and securing Patra s IT infrastructure by managing, implementing, securing and maintaining infrastructure. This includes configuring and managing servers, network, backup solutions, security tools, monitoring systems for suspicious activity, managing user access and permissions, and ensuring that all security protocols are up-to-date. They also conduct regular security audits, respond to security incidents, and work to ensure compliance with industry regulations and best practices. Core Duties by Competency: Minimum 6yrs + System admin and security experience. In Depth Knowledge Windows servers administration (AD, DHCP, WDS and DNS.) and Linux administration. VMware Administration and upgradation. Vulnerability resolving skills and experience in rapid7, BitSight, Up guard scanning tools. Configure and monitor SIEM solutions for log analysis and threat detection. Good Knowledge in Scripting. Monitor Server activity using SIEM tools. Regular system administration tasks. Diagnose hardware and software faults and debug operating systems. Research and recommend new technologies to improve systems and infrastructure Investigate and respond to security incidents, conduct root cause analysis and implement corrective actions. Conduct forensic analysis to determine the scope and impact of breaches. Prepare reports on security posture and incident response activities Knowledge of encryption standards, MFA, and access management solutions Familiarity with cloud security and hybrid environments. Familiarity with security frameworks and standards. Implementing and maintaining server hardening standards. Experience with log management and Syslog servers for proactive threat detection Storage Management (Synology, Qnap, NetApp) Strong knowledge of scripting language. Collaborate with security team to remediate identified vulnerabilities. Disaster Recovery Planning SOP document preparation and SOC/ISO audit documentation. Knowledge in Loadbalancer Antivirus (CrowdStrike, Sophos) Backup and Recovery Patch Management Basic Network Administration Security Policy Development Vulnerability Assessment Access Control Management Intrusion Detection/Prevention Compliance Management Expertise in security technologies and threat mitigation strategies Ensure redundancy and stability for all critical systems. Excellent written and verbal communication. Certifications are an added advantage. should be comfortable with rotational shifts (A,B,EST,C). Accountable Ensuring that service processes and procedures are delivered and operated according to professional practices and standards. Managing, processing and coordinating appropriate and timely response to Incidents and Servicedesk requests. Team Player Take ownership for assigned tasks and be proactive. Perform all duties with a level of integrity and honesty that represents Patra in a positive manner. Minimum Requirements At least 6yrs of experience in monitoring and handling server and network related issues. Bachelor s degree, Any IT certifications are added advantage. Working Conditions Work from home/Office Minimum internet speed of 50 mbps download and 10 mbps upload; Directly connected into modem; No satellite Work Standards Interpersonal Skills: The ability to work well with Patra colleagues. Equal Employment Opportunity Patra Corporation is an equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees. Patra Corporation is an equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees. A System Security administrator is responsible for maintaining and securing Patra s IT infrastructure by managing, implementing, securing and maintaining infrastructure. This includes configuring and managing servers, network, backup solutions, security tools, monitoring systems for suspicious activity, managing user access and permissions, and ensuring that all security protocols are up-to-date. They also conduct regular security audits, respond to security incidents, and work to ensure compliance with industry regulations and best practices. Core Duties by Competency: Minimum 6yrs + System admin and security experience. In Depth Knowledge Windows servers administration (AD, DHCP, WDS and DNS.) and Linux administration. VMware Administration and upgradation. Vulnerability resolving skills and experience in rapid7, BitSight, Up guard scanning tools. Configure and monitor SIEM solutions for log analysis and threat detection. Good Knowledge in Scripting. Monitor Server activity using SIEM tools. Regular system administration tasks. Diagnose hardware and software faults and debug operating systems. Research and recommend new technologies to improve systems and infrastructure Investigate and respond to security incidents, conduct root cause analysis and implement corrective actions. Conduct forensic analysis to determine the scope and impact of breaches. Prepare reports on security posture and incident response activities Knowledge of encryption standards, MFA, and access management solutions Familiarity with cloud security and hybrid environments. Familiarity with security frameworks and standards. Implementing and maintaining server hardening standards. Experience with log management and Syslog servers for proactive threat detection Storage Management (Synology, Qnap, NetApp) Strong knowledge of scripting language. Collaborate with security team to remediate identified vulnerabilities. Disaster Recovery Planning SOP document preparation and SOC/ISO audit documentation. Knowledge in Loadbalancer Antivirus (CrowdStrike, Sophos) Backup and Recovery Patch Management Basic Network Administration Security Policy Development Vulnerability Assessment Access Control Management Intrusion Detection/Prevention Compliance Management Expertise in security technologies and threat mitigation strategies Ensure redundancy and stability for all critical systems. Excellent written and verbal communication. Certifications are an added advantage. should be comfortable with rotational shifts (A,B,EST,C). Accountable Ensuring that service processes and procedures are delivered and operated according to professional practices and standards. Managing, processing and coordinating appropriate and timely response to Incidents and Servicedesk requests. Team Player Take ownership for assigned tasks and be proactive. Perform all duties with a level of integrity and honesty that represents Patra in a positive manner. Minimum Requirements At least 6yrs of experience in monitoring and handling server and network related issues. Bachelor s degree, Any IT certifications are added advantage. Working Conditions Work from home/Office Minimum internet speed of 50 mbps download and 10 mbps upload; Directly connected into modem; No satellite Work Standards Interpersonal Skills: The ability to work well with Patra colleagues.

Manage and resolve employee relations issues including conducting effective, thorough, and objective investigations. Provides and enforces HR policy communication, guidance and interpretation Propagates provides interpretation of Patra core values. Helps build sustain the Patra culture based on the core values. Facilitates annual performance management process PMS and collaborates with Department Head regarding performance management best practices and recommendations. Maintains in-depth knowledge of HR labor requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Successfully manages customer service standards and stakeholders expectations Consults on business reorganizations, workforce planning and succession planning from a people perspective and employee point of view. A strong knowledge of employment labor laws. Leads Others Works closely with management and employees opening the lines of communication around relationships, engagement, productivity, and retention. Helps identify training needs for individuals and managers working closely with Learning. Responsible and accountable with strong attention to detail and organization. Ability to consult others on HR methodologies, ideas, and approaches. The ability to coach, influence, and partner with all levels of employees. Develop and grow the business partner function within the People team. Accountability Use analytical and critical thinking skills to make timely and informed decisions taking all relevant factors into consideration. Provides day-to-day performance management guidance to management (e.g., coaching, counseling, career development, disciplinary actions). Emotionally intelligent and able to build strong relationships and trust (both in person and virtually) with leaders and employees of diverse backgrounds and all levels. Motivated by challenges; You have a positive outlook, a focus on solutions and an energy for rolling up your sleeves and doing whatever needs to be done. Analytical decision maker and pragmatic problem solver who can find root causes of issues and gain leadership support to address them while driving solutions. Able to handle sensitive and confidential information with discretion. Team Player Partners with the People Ops Team on offboarding and compliance initiatives. Partners and collaborates with the other HR departments as needed. Stays abreast and maintains detailed knowledge of HR trends, technology, and methodologies. An exceptional communicator in both written and verbal interactions; clear, concise, and courageous in giving tough but supportive feedback when needed. Minimum Requirements Minimum of 1 to 4 years of experience resolving complex employee relations issues. Working knowledge of multiple human resource areas such as compensation and benefits practices, performance management, and recruitment. Bachelor s degree preferred. SPHR, PHR, SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or similar credential a plus. Proficient with Microsoft Office Suite . Working Conditions Prolonged periods of sitting at a desk and working on a computer. Work from home position with occasional visits to the office for events. Availability to work nightshifts occasionally. Minimum internet speed of 6 mbps download and 3 mbps upload; Directly connected into modem; No satellite. Work Standards Interpersonal Skills: Demonstrates the ability to work well with Patra colleagues and clients and with external organizations Promotes Culture of Respect Safety: Demonstrates commitment to personal responsibility and value for safety and respect; Communicates concerns Uses and promotes safe respectful behaviors based on training and lessons learned. Subject to and expected to comply with all applicable Patra Corp policies and procedures.