Meet Our TeamAs a member of an innovative team of IT professionals, you will work closely with talented engineers and product owners across the globe to build and deploy enterprise applications that are used to run our business internally at Pega. The IT QA team plays an important role in helping Pega to grow by partnering with the business to roll out high quality, scalable, enterprise applications for internal teams (Finance, Legal, Sales, Marketing, Consulting, HR, Order Management, IT), external stakeholders, clients and partners. We strive for excellence and embrace agile methodologies to achieve it.Picture Yourself At PegaPega is changing the way the world builds software. In this role - The Software Quality Test Engineer will be a member of the IT QA teams. You will provide testing services for a Center of Excellence SCRUM team in one of Pegasystems internal departments. And you will be responsible for creating test plans, test cases, regression test suites, creating automated tests and take ownership for the overall quality of the products. You will also work collaboratively with the QA lead, technical lead, software engineers, product owners and business users to develop quality application.What You'll Do At PegaWork collaboratively with team members to design, develop, test and document high quality test specifications Demonstrates best practices in functional and automated testing Provide technical assistance to advance the capabilities of products and resolve issues Competent in knowledge of testing theory and techniques Competent to read and understand technical documentation Leverage your advanced Pega knowledge to identify, investigate and report product defects Share the knowledge and experience with other cross-functional team members with respect to Product, technology and domain Maintain and monitor automated tests/executions. Create automated test scripts for new features. Who You AreYou are passionate about test automation and code quality and eager to develop your skills within an enterprise environment while working with an industry leading product. You have practical knowledge of software testing best practices, testing terminologies, and writing test automations with at least one technology. You are competent in identifying, documenting, and executing test cases. You have the skills to perform the debugging of test failures. You share your updates, ideas and plans competently through verbal and written communications. Attention to detail is your proficiency. What You've AccomplishedBachelors degree in computer science or related technical discipline / BE/B. Tech or Equivalent 2-5 years of experience developing test plans from use cases Practical knowledge of software testing best practices Software test experience with Java, Selenium, TestNG, or other technologies Exposure to Windows and Linux operating systems Agile/Scrum development methodology experience Software test experience with Java, Selenium, TestNG, or other technologies

Pega is changing the way the world builds software. In this role - The Senior Software Quality Test Engineer will be a member of the IT QA teams. You will provide testing services for a Center of Excellence SCRUM team in one of Pegasystems internal departments. And you will be responsible for creating test plans, test cases, regression test suites, creating automated tests and take ownership for the overall quality of the products. You will also work collaboratively with the QA lead, technical lead, software engineers, product owners and business users to develop quality application.What You'll Do At PegaWork collaboratively with team members to design, develop, test and document high quality test specifications.Demonstrates best practices in functional and automated testing.Provide technical assistance to advance the capabilities of products and resolve issues.Leverage your advanced Pega knowledge to identify, investigate and report product defects.Ability to collaborate with the Product Owner to understand use cases and effectively design a solution to satisfy use cases .Ability to work across teams and communicate priorities effectively.Ability to provide constructive feedback during code reviews, retrospectives, design reviews, etc.Ability to serve as a representative of the team working with stakeholders.Guide team members on test planning, test execution, and test automation technologiesStrong desire for product quality and understanding of test strategy and methodology; ability to communicate test strategy effectively across teams.Should be able to mentor new team members or interns as part of on boardingWho You AreYou are passionate about test automation and code quality and eager to develop your skills within an enterprise environment while working with an industry leading product.You have practical knowledge of software testing best practices, testing terminologies, and writing test automations with at least one technology.You think outside the box and use your experience for more effective collaboration.You are competent in test planning along with identifying, documenting, and executing test cases.You are also competent with debugging the test failures.You have basic skills required to technically lead QA testing of projects at a team level.You share your updates, ideas and plans competently through verbal and written communications. Attention to detail is your proficiency.What You've AccomplishedBachelors degree in computer science or related technical discipline BE/B. Tech or Equivalent4-7 years of experience developing test plans from use casesPractical knowledge of software testing best practicesSoftware test experience with Java, Selenium, TestNG, or other technologiesExposure to Windows and Linux operating systemsExperience in testing mobile applications, web applications, UI, applets, client/server, portals, or warehousingExperience testing RESTful/SOAP APIsTroubleshooting, debugging and reverse-engineering skills.Experience with modern scripting languages (Shell, Python, Perl) will be an added advantage.Agile/Scrum development methodology experience

Design, build and operate highly available, scalable cloud-native systems using Golang, Java, or Pega PlatformProvide leadership to engineering teams that build Cloud Services following the established software development lifecycle (SDLC) and quality standards.Develop, inspire, mentor, and evaluate the engineering team by providing technical training plans, career growth guidance, and continuous feedback.Enable the teams to deliver functionality by collaborating with multiple stakeholders including cross functional teams, architects, product owners, scrum masters and others.Ensure that the delivered work meets functional and technical requirements, and quality standards.Identifying the need for training and talent development.Review designs and code and provide meaningful feedback, and the detail orientation to follow-up on all technical topics.Advocate technical excellence and strong software engineering best practices.Providing clear and concise instructions to engineering teams.Facilitate innovation to drive towards engineering excellence.Who You AreTeam lead/manager having experience in cloud technologies and passionate about exploring and applying this to help solve real business problemsBachelor's/masters degree in computer science (or related experience/field) and 7 to 9 years of software development experience, preferably in a product development company 2+ years as technical lead or managerStrong understanding of object-oriented programming and design, with an ability to implement code that meets engineering excellence standard with minimal oversightBe able to design a microservices-based architecture leveraging Cloud-native design patterns and serverless frameworks, with emphasis on scalability and HAVery good understanding and experience in Cloud technologies (should present knowledge level of AWS Associate Architect or equivalent for Google or Azure)Good knowledge of Infrastructure as a Code (Helm/Terraform/Cloudformation)Very good knowledge of Docker and Kubernetes (having CKAD certification is a plus)Familiarity with continuous integration and delivery (CI/CD) and deployment/management of containerized applications on KubernetesKnowledge of networking is a plusGood Communication skillsWhat You've AccomplishedManaged a team of software developers. Provided guidance, mentorship, and support to team members. Worked with them to ensure timely and successful project delivery .Exposed to design and development of scalable services on cloud using Java/Go-Lang, container (Docker) and AWS/GCP/AzureExposed to Microservice (Lifecycle management), Kubernetes, Multi-tenancy (infrastructure), Multi-cloud, Cloud migration of the system, or any combination of these.Partnered with internal clients & product managers to align implementation with business goals & outcomes

What You'll Do At PegaPartner with both the business team and technical team and provide help in application design phaseCreate components of applications that match quality standards and built them within agreed time-frame.Provide assistance in application testing and support during user acceptance testingDemonstrate professionalism by ensuring the delivered product is fully-functioning, performs to business requirements defined and approved by the client, and meets or exceeds expectationsProvide technical training and user support to technical and business groupsWho You AreYou are a developer who is interested in solving complex business problems and committed to customer success.Pega development experienceExperience in business process management and case management implementations is preferredA quick learner with excellent time management and organization skills, with the ability to manage multiple competing priorities.Dedication to achieving outstanding customer results.Collaborative and team orientedWhat You've AccomplishedDesigned functional, robust and scalable enterprise-level applicationsPartnered with clients to align business goals with implementation results4 - 6 years of experience in analysis, design, development, and enterprise application deploymentCSSA CertificationPega Offers YouA rapidly growing yet well-established businessAnalyst acclaimed technology leadership in a massive emerging marketThe opportunity to make a tangible impact on the worlds market-leading organizationsA collegial and friendly team environmentOpportunities for growth and advancement as well as training to develop management and leadership skills The opportunity to work with the most innovative organizations and provide technical thought leadership to help them solve their business and technical challenges

What You'll Do At PegaPerformance Excellence Team Engagement and Culture Professional Growth Framework Coaching Excellence Change Management and Adaptation Project Governance and Leadership Project Team Management Client Relationship Management Project Control and Risk Management Best Practices and Quality Assurance Who You AreYou are a visionary leader who excels at both people development and project delivery. With a strategic mindset, you understand how to balance nurturing talent with achieving project success. With a strong background in managing talent in an IT consulting & delivery organization, you thrive in guiding individuals through their career growth and helping them achieve their full potential. You have a natural ability to foster an inclusive, engaging, and collaborative culture, and you understand the importance of continuous learning and professional development. You are a proactive problem-solver who is committed to performance excellence and driving results. You know how to leverage data-driven insights to assess skills, identify gaps, and create personalized development plans that ensure both individual and organizational success. You are skilled in coaching and providing constructive feedback, and you are always looking for opportunities to help your team members stretch their abilities and develop new skills. Youre a leader who values diversity and innovation, and you enjoy building strong relationships with team members at all levels. Whether youre supporting emerging leaders, leading change, or providing mentorship, you are dedicated to fostering growth and resilience in others. You also excel at navigating change and supporting teams through transitions with a focus on maintaining high morale and engagement. Above all, you are someone who believes in the power of people and understands that empowering others to succeed is the key to building a thriving organization. What You've AccomplishedYou have a BE/B.Tech Degree or equivalent work experience You have 8-12 years of overall IT experience and 3-5 years in Managing People in a matrix type of IT Consulting organization You have demonstrated success in project delivery leadership roles in client facing environments Youve successfully developed and implemented mentorship and growth programs that have advanced careers across all levels. Your focus on personalized development and skill assessments has consistently improved team capabilities and identified future leaders. Youve built a culture of collaboration and innovation, driving team engagement through recognition, team building, and learning opportunities. Your coaching and feedback have empowered individuals to set and achieve challenging goals, aligning them with the companys long-term vision. Youve led teams through change, fostering adaptability and high performance while balancing business needs with team well-being. Youve been a key driver in building high-performing teams ready for the future.

What You'll Do At PegaLead work efforts, execute and grow Consulting billings across designated vertical with high profile and complex clientsAchieve annual quota license by supporting software sales of our insert vertical.Advocate during the sales process for best practice delivery approach to be followed on all Pega projects.Lead the efforts to define, scope, size and propose new Pega application implementations to clientsProvide field feedback to the product management and engineering teams responsible for Pega applicationsDevelop and maintain deep client contacts as assigned.Achieve and maintain assigned Certifications and needed credentialsWho You AreYou have proven experience in professional services business development, as well as experience selling or implementing adjust for vertical. You are a natural, fast-paced learner able to turn out solutions of your own initiative, and you are comfortable positioning yourself as an educator equipped to offer large accounts practical solutions to relevant industry problems. You can speak with confidence and clarity and can hold gravitas in conversations with C-suite executives or VPs of Marketing. This is a position for someone who is a goal-driven, challenge-seeking performer.What You've Accomplished10+ years of experience in a professional services business development roleAbility to persuade and influence, using appropriate interpersonal styles and communication methods to gain acceptance of thoughts, plans, activities, services and productsAbility to achieve role based Pega certificationsAbility to complete Industry Specific Training as required

Who You AreYou are a highly technical hands on individual who is passionate about exploring and applying Pega technology to help solve business problems.CSSA certified resource with at least 6 years of progressively responsible experience in building and implementing model-driven, enterprise-level business solutions.Excellent time management and organization skills, with the capability to manage multiple competing prioritiesExceptional interpersonal skills and the ability to communicate, partner and collaborateWillingness to go the extra mileDedication to achieving outstanding customer results with a team-oriented drive and a demonstrated ability to lead by exampleAptitude to pick up new concepts and technology rapidly; ability to explain it to both business & IT stakeholdersCapacity to work in teams as well as aloneCapacity to lead technical teamAbility to match technology solutions to customer needsWhat You've AccomplishedYouve built and implemented model-driven, enterprise-level business solutions and applications.Youve led end-to-end delivery of medium to large component of bigger solution.Youve been exposed to a variety of technologies including Application Servers, programming languages, relational and non-relational data bases and integration techniques.Youve demonstrated knowledge of and applicability of Object-Oriented techniques and principles.Youve delivered solutions in Agile and Scrum methodologies.Pega Offers YouGartner Analyst acclaimed technology leadership across our categories of productsContinuous learning and development opportunitiesAn innovative, inclusive, agile, flexible, and fun work environmentCompetitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company

Meet Our Team: Cloud Observability Engineering collaborates with all the engineering teams at Pega and advocate for Observability solutions, establish standards and processes. Cloud Observability Engineering team is responsible for designing, developing and maintaining Observability solutions for Pega Cloud.Picture Yourself at Pega:You will be part of a highly innovative company changing how companies work and optimize their outcomes. In this role you will be part of a highly collaborative team that is well versed and skilled in their space. You will be an adaptive/flexible change agent driving data driven decisioning while seeing the benefits of your hard work turn into business outcomes. What Youll Do at Pega:Design and develop observability solutions for Pega Cloud hosted applications. Responsible for Micro services monitoring used in Pega Cloud services. Enable observability monitoring capabilities - metric collections, logging and APM (tracing) with applications hosted in Pega Cloud service. Be familiar with Open telemetry standards for distributed tracing, open metric collection. Define KPIs, SLI, SLO and SLAs for micro services. Manage and maintain monitoring Pega tools and technologies. Responsible for correlation of Pega Infrastructure and Application metrics, error codes and logs; end-to-end monitoring from Customer request, load balancer, backend services (tomcat, java application, database, ping, network, etc.); and synthetic monitoring (simulation of customer request end-to-end). Work with Engineering (Pega product/ Cloud engineering) towards achieving the common goal of availability monitoring, performance monitoring, application monitoring and enabling correlation between infrastructure and application/services/technologies. Work on automation and proactively build Pega solutions with team to enhance the current process. Provide feedback on bugs and customer experience enhancements. Operate, administer and automate solutions on Pega Cloud Stack. Responsible for problem discovery, analysis, and resolution. Use world class Pega cloud infrastructure and management technologies. Who You Are:Passionate about cloud technologies and well versed with Observability tools such as Grafana Cloud, Prometheus, New Relic etc along with AWS core concepts and services.Have knowledge with infrastructure-as-code delivery model.Having hands on DevOps, continuous integration and development (CI/CD) tools & JenkinsManaging the development of deliverables into production environmentsStrong analytical and problem-solving skillsExcellent communication and teamwork skills.4+ years of relevant experience What Youve Accomplished:Required QualificationBachelor's degree in Computer Science, Information Technology, or a related field4+ years of experience in cloud technologies (AWS)Experience with infrastructure-as-code tools & Delivery model. Knowledge in any one of the Observability tools like Grafana, Prometheus etc,. Exposure to any of the programming languages or scripting languages.Exposure to Kubernetes.Excellent communication and teamwork skills.Desired QualificationHaving hands on DevOps, continuous integration and development (CI/CD) tools & JenkinsAny cloud certification (AWS, GCP or AZURE)Experience with agile methodologiesGood with troubleshooting and RCA using monitoring data and log Pega Offers You: Gartner Analyst acclaimed technology leadership across our categories of productsContinuous learning and development opportunitiesAn innovative, inclusive, agile, flexible, and fun work environmentCompetitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

As a member of IT Enterprise Business Systems group, you will be working in one of the most innovative groups that leverages latest features of Pega Infinity platform including GenAI capabilities to develop applications that provide portals and buddies for internal & external facing portals. You will work closely with talented engineers and product owners across the globe to build a highly scalable Pega Applications. This includes impact to functionality, services and assistance to People, Corporate governance, contract, legal, marketing, sales, demox, customer service teams amongst others. Apart from the new work, the team also has iterative enhancement requirements for existing buddies.Picture Yourself At PegaPega is changing the way the world builds software. Our goal is to be the no.1 CRM SaaS company in the world. In this role, youll help us design, develop, and implement applications using Pega Infinity platform and GenAI (Knowledge Buddy) capabilities. This is your chance to get your hands on working on leading technologies to solve interesting problems.What You'll Do At PegaLeverage best in class technologies to drive the conversion of requirements into feature design, its implementation, testing, deployment and support.Work as part of a collaborative Agile team working in a SCRUM model surrounded by fun loving talented engineers.Technologies you will work on are Pega Infinity, Python.50% Pega Application Development50% PythonWho You AreStrong understanding of object-oriented programming and design.Be able to implement code that meets engineering excellence standard with minimal oversightGood at development of highly scalable and performant features using Pega PlatformAbility to take ownership of stories and working experience in an agile/scrum team environment.Passionate about learning new technologies and innovation.Demonstrated ability to logically identify and analyze/solve problems.Good verbal and written communication skills, including poise in pressure situations.What You've AccomplishedMinimum of 3 years of experience in developing applications using Pega Platform and Python.Bachelors engineering in Computer Science or similar field.Good working knowledge on Pega PlatformCSA/CSSA certification preferredPega Offers YouGartner Analyst acclaimed technology leadership across our categories of productsContinuous learning and development opportunitiesAn innovative, inclusive, agile, flexible, and fun work environmentCompetitive global benefits program inclusive of pay and bonus incentive, employee equity in the company

The Scaled Agile Services team is a dynamic global group of passionate and energetic people who are dedicated to shipping high-quality software efficiently at Pega. We support both co-located and distributed development teams, work at scale, and creating tailored processes to best serve these groups. If you share our passion for continuous improvement and smart software development, we invite you to join us in building great software.Picture Yourself At PegaPega is the low-code platform for AI-powered decisioning and workflow automation. At Pega, as a Senior Scrum Master, youll have to coach the development teams, helping the teams to be more efficient and fostering an innovative & collaborative environment.What You'll Do At PegaResponsible for facilitating the various Scrum events such as Sprint Planning, Daily Standups, Sprint Review, and Sprint Retrospective.Acts as a coach for the Scrum Team, helping them understand and implement Scrum practices and principles.Responsible for identifying and removing any impediments that are hindering the progress of the Scrum Team.Acts as a shield for the team, protecting them from external distractions and ensuring that they have the time and space to focus on their work during the Sprint.Monitors the progress of the team during the Sprint and helps them stay on track towards achieving the Sprint goals.Create/Develop Transformation Roadmap within the responsible areas for effective and long-lasting change.Establish and continuously measure KPIs to track business delivery.Who You AreYou are not afraid to challenge the status quo, share ideas, act on initiatives, and navigate conflicts in the interest of building a common understanding in an open, healthy work environment.You are focused on continuous improvement of yourself and your surroundings.Effective servant leader who leads by example and brings out the best in team members.Can work independently as well as collaboratively with minimal direction.Can communicate with a wide variety of audiences, both business and technicalExhibits characteristics of being facilitative, assertive, situationally aware, enthusiastic, continually improving, and having an attitude of empowerment and transparencyFirst to notice issues and unproductive behaviors, focused on removing impediments and mitigating critical and high priority risks.What You've AccomplishedBachelor of Science in a technical field required.History of successfully planning, scheduling, and delivering complex software projects & programs.Experienced using a variety of different Agile scaling models frameworks for both co-located and distributed teams.Experience in coaching teams, product owners, and leadership.Proven ability to adopt new agile techniques and enable teams to deliver faster.5 to 8 years combined experience in development, business analysis, project management, testing, architecture, or technical documentation.3 to 5 years of full-time scrum master experience in a complex environment.Working knowledge of all software lifecycle development disciplines Project Management, Analysis & Design, Quality Assurance (Testing), Implementation, Deployment, Configuration & Change Management.Pega Offers YouAn ever-changing business landscape that adapts, scales and performsGartner Analyst acclaimed technology leadership across our categories of productsContinuous learning and development opportunitiesMany opportunities of development: an extensive on-boarding training, budget for conferences, area for own training initiatives, possibilities of working in other global offices for a few weeksAttractive salary and benefits package

Meet Our TeamThe Marketing India is a cross-functionally integrated team that supports Go-To-Market teams globally. This role will be working in the Digital Marketing practice. The Digital Marketing India extends to capabilities of Contact Data Governance and Policy, SEO, SEM, Website Publishing, Marketing Automation, Email Marketing, and Paid Media teams.Picture Yourself At PegaData Governance Lead will work cross-functionally with various departments and internal marketing stakeholders to ensure the marketing team's strategies and tactics are driving growth and impact.What You'll Do At PegaOversee data enrichment and acquisition efforts, including identifying and implementing appropriate tools and technologies to improve data quality and completeness. Establish and maintain robust data quality standards and processes to ensure data accuracy and consistency across all systems and touchpoints. Lead the Contact governance team, providing guidance, mentorship, and ensuring alignment with overall Go to Market objectives. Critically inspect existing processes and replace manual steps with automations. Identify and implement strategies to enrich contact data with additional information, such as demographic details, firmographics, and engagement metrics. Collaborate with cross-functional teams to align marketing initiatives and efforts with overall business goals. Design, maintain and optimize databases and data systems to ensure data integrity and accuracy Provide regular reporting and analysis on contact data quality, performance metrics, and key insights and trends to support well-informed decision-making. Provide insights on the quality of contact and provide guidance to the go to market team to effectively use the data and boost efficiency Continuously identify opportunities to improve operational efficiency and effectiveness by streamlining processes, automating tasks, and optimizing workflows. Put monitoring tools in place to proactively address data quality issues Implement, oversee, and maintain data governance policies and procedures to protect data privacy and security. Who You AreYou are comfortable using marketing technology and have experience or interest in email marketing platforms. You would enjoy behind-the-scenes work to improve marketing processes that make Pega more efficient and successful. You pay close attention to quality and deadlines, ensuring that work is completed correctly and on time. You are curious, service-oriented, and work well in virtual, in-person, and independent settings.What You've AccomplishedBachelors degree in engineering, computer science or Data science 8+ years of experience in data management, data governance or related field Proven experience leading data management initiatives and teams. Strong understanding of data governance frameworks, Data Profiling and data architecture Proficiency in data analysis tools such as SQL, Python (coding on any cloud environment) and Excel. Experience with data consumption using different APIs. Knowledge with data visualization tools like Power BI, Tableau and Gitlab is a plus. Strong analytical and problem-solving skills Able to pick up new concepts and technology rapidly; able to explain it to both business & IT stakeholders. Excellent oral and written communication and interpersonal skills, with demonstrated ability to work effectively with business and technology leaders

Meet Our TeamAt Pega, we believe that our greatest asset is our people. Within our dynamic consulting organization serving global clients, we understand that success comes from both developing exceptional talent and delivering outstanding results. Our Consulting Managers play a vital role - they shape the future of our talent while ensuring project delivery in excellence, creating an environment where both our people and our projects thrivePicture Yourself At PegaImagine yourself in a role where you're not just leading teams - you're transforming them. As a Consulting Manager, you'll spend approx. 75% of your time designing and implementing structured mentorship programs, creating specialized development tracks, and nurturing the next generation of Pega leaders. The remaining 25% of your focus will be on ensuring project delivery success through effective governance and delivery excellence.Regular skill assessments and gap analysis are central to how our Consulting Managers drive continuous improvement. They create personalized learning and development roadmaps for each team member, facilitating peer learning and knowledge-sharing sessions to promote collaboration. Through mentoring partnerships between senior and junior members, our Consulting Managers encourage both individual growth and collective team success.We believe in identifying and nurturing emerging leaders. Our Consulting Managers provide targeted leadership development programs, empowering team members to lead special initiatives and projects. Succession planning ensures that we are always prepared to fill key roles with capable leaders from within our teamThey organize team-building activities that foster collaboration and trust, ensuring that everyone feels valued and supported. Recognition programs celebrate outstanding contributions, while open platforms for innovation encourage creative problem-solving and continuous improvement.Our Consulting Managers are passionate coaches who provide structured, actionable feedback to help team members set and achieve ambitious goals. Through regular career development discussions, they guide personal brand development and support everyones journey to success within the company.What You'll Do At PegaPerformance ExcellenceTeam Engagement and CultureProfessional Growth FrameworkCoaching ExcellenceChange Management and AdaptationProject Governance and LeadershipProject Team ManagementClient Relationship ManagementProject Control and Risk ManagementBest Practices and Quality AssuranceWho You AreYou are a visionary leader who excels at both people development and project delivery. With a strategic mindset, you understand how to balance nurturing talent with achieving project success.With a strong background in managing talent in an IT consulting & delivery organization, you thrive in guiding individuals through their career growth and helping them achieve their full potential.You have a natural ability to foster an inclusive, engaging, and collaborative culture, and you understand the importance of continuous learning and professional development.You are a proactive problem-solver who is committed to performance excellence and driving results.You know how to leverage data-driven insights to assess skills, identify gaps, and create personalized development plans that ensure both individual and organizational success.You are skilled in coaching and providing constructive feedback, and you are always looking for opportunities to help your team members stretch their abilities and develop new skills.Youre a leader who values diversity and innovation, and you enjoy building strong relationships with team members at all levels.Whether youre supporting emerging leaders, leading change, or providing mentorship, you are dedicated to fostering growth and resilience in others.You also excel at navigating change and supporting teams through transitions with a focus on maintaining high morale and engagement. Above all, you are someone who believes in the power of people and understands that empowering others to succeed is the key to building a thriving organization.What You've AccomplishedYou have a BE/B.Tech Degree or equivalent work experienceYou have 8-12 years of overall IT experience and 3-5 years in Managing People in a matrix type of IT Consulting organizationYou have demonstrated success in project delivery leadership roles in client facing environmentsYouve successfully developed and implemented mentorship and growth programs that have advanced careers across all levels. Your focus on personalized development and skill assessments has consistently improved team capabilities and identified future leaders. Youve built a culture of collaboration and innovation, driving team engagement through recognition, team building, and learning opportunities.Your coaching and feedback have empowered individuals to set and achieve challenging goals, aligning them with the companys long-term vision.Youve led teams through change, fostering adaptability and high performance while balancing business needs with team well-being.Youve been a key driver in building high-performing teams ready for the futurePega Offers YouA rapidly growing yet well-established businessA culture of openness and the autonomy to leadOpportunity to grow and develop your career with the support and mentorship of senior leadersThe chance to solve complex business problems for Fortune 500 companies in a variety of industriesThe worlds most innovative organizations as referenceable clientsThe ability to move seamlessly between different customer audiences and collaborate to build an appropriate and successful experience visionA balanced role that lets you impact both people development and project success

Cloud Service Engineer at Pega is bright, technically-minded, and have strong analytical skills. In the fast-paced, collaborative environment that the PAM area offers, you are able to apply innovative ideas to solve complex problems, presenting strong SaaS thinking.What You'll Do At Pega80% Software Engineering Be involved in building highly available, scalable and performant applications using Pega PlatformWork as part of a collaborative agile team and take ownership of small tasksDevelop understandable, well-documented code, which meets teams coding and design standards10% Application Design Design and execute basic unit, integration, and API testUnderstand Product features design and assist more senior colleagues and Product Owners in documenting them10% Application DevOps Assist our operations team with basic operations along the entire service lifecycleAutomate basic operations activities leveraging DevOps tools and CI/CD pipelinesWho You AreYou are a passionate developer with sufficient experience to drive chunks of work to completion solelyYou understand the basis of DevOps culture, and you want to grow yourself to be a technically versatile personWhat You've AccomplishedYou are a Pega developer having experience in building applications in Pega Platform and passionate about exploring and applying this to help solve real business problems.2-4 years of software development experience, preferably in a product development company.Bachelors/Masters degree in computer science or related field.Design & Development of highly scalable and performant features using Pega PlatformHave a very good knowledge on Pega platform with minimum CSSA certifiedStrong knowledge in User Interface & Case Management (Case Design, Data Designs and class structure)Strong knowledge in Pega security features (Access groups, Access roles, RBAC and ABAC)Strong knowledge in REST services with OAuthStrong knowledge in ReactGood Knowledge in using Pega Units and Performance tools like PALGood Knowledge in Reporting, Agents and Queue ProcessorsAgile/Scrum development methodology knowledge/experienceGood to have skills: Core Java, Java Script and engineering tools (Eclipse, Git, Gradle).

What You've Accomplished: CI/CD Automation & DevOps Engineering 5+ years of hands-on experience in designing, implementing, and optimizing CI/CD pipelines/workflows using GitHub Actions, Artifactory, Git for automated builds, testing, and deployments.Cloud Infrastructure & Container Orchestration Strong expertise in AWS Cloud, managing infrastructure and deployments in Kubernetes (EKS) using GitOps practices with ArgoCD.Scripting & Automation Strong proficiency in Python, AWS SDK, and REST APIs to automate DevOps workflows, enhance governance, and improve operational efficiency.Performance & Cost Optimization – Skilled in improving CI/CD efficiency using caching, parallel workflows, and matrix builds to reduce execution time and cost.Monitoring & Security – Experience in setting up observability and security best practices in cloud-native environments using Grafana, Splunk, and AWS CloudWatch.Cross-Functional Collaboration – Worked effectively with developers, SREs, stakeholders, and vendors to support CI/CD operations and resolve critical production issues.Technical Leadership & Mentorship – Provided guidance and mentorship to junior engineers, leading discussions and knowledge-sharing sessions.Familiarity with Gradle and Java for build automation and dependency management and Certified Kubernetes Administrator (CKA) and Kubernetes Developer (CKAD) credentials are a plus. What You'll Do at Pega: Manage & Optimize CI/CD Infrastructure Evaluate, set up, maintain, and upgrade CI/CD tools across on-premise, AWS Cloud, and Kubernetes environments.Automate Software Delivery Design and implement GitHub Actions workflows for build, test, and deployment automation with a focus on scalability and cost efficiency, using Jfrog Artifactory for artifact management.Develop Custom GitHub Apps – Build and manage GitHub Apps to enhance pipeline automation, governance, and compliance.Deploy & Manage Kubernetes Workloads – Oversee containerized applications in EKS, implementing GitOps best practices using ArgoCD for automated deployments.Enhance CI/CD Performance & Cost Efficiency – Optimize workflow execution through caching, parallel processing, and matrix builds to reduce runtime and costs.Improve Security & Observability – Strengthen security, monitoring, and performance in Kubernetes environments using tools like Grafana, Splunk, and AWS CloudWatch.Provide Technical Leadership – Mentor junior engineers, share best practices, and drive automation improvements within the team.Support & Troubleshoot CI/CD Operations – Collaborate with cross-functional teams to diagnose, perform RCAs and resolve issues critical to SDLC tooling and CI/CD pipelines.Innovate & Automate Processes – Continuously improve SDLC DevOps workflows, automation scripts, and infrastructure stability to boost team productivity.Maintain Documentation & Best Practices – Create and maintain runbooks/admin guides, troubleshooting guides, and operational documentation for CI/CD tools and infrastructure.