When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Associate Customer Support Engineer Location(s) Mumbai Provides technical support in the development and implementation of customer applications and company products. Conducts on-site enhancements, maintenance and support for new and existing systems. Implements new product configurations/software upgrades, installs network devices and/or hardware components/peripherals. Diagnoses, troubleshoots and repairs technical problems. Knowledgeable of company and third party vendor products utilized in the customers application/systems.

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Associate Customer Service Engineer Location(s) Hyderabad Preferred Characteristics Resourceful and resilient in achieving goals, focused on achieving results. Enthusiastic Proactive mindset with strong sense of responsibility and ownership Creates and maintains effective customer relationships. Ability to communicate in a professional manner with customers on all levels, providing service information, technical data, and general help as necessary. Ability to communicate internally, orally and in writing. Negotiating and influencing skills Understanding of excellent Customer Service Responsibilities To fulfill aftersales needs of customers in the assigned territory To Maintain response time downtime as per the SLA to assigned customers. Accountable for instruments installation and Warranty service in the Field. Accountable for Billable service and promote the service contracts. Accountable for Accessories generating lead for Consumables sales. Develop and deliver a productivity strategy that contributes quarterly impacts to the business. Deliver actionable data driven insights to explore new areas of operational excellence. Ensure all in-field activities are carried out safely complying with company environmental Health Safety (EHS) guidelines and procedures. Perform field service as advised by the Group Leader, carrying out repairs, maintenance and installation of instrumentation and their accessories. Provide highly visible customer support through the performance of on-site installation, troubleshooting, service, and repair of complex equipment and systems. Develop Junior Engineers on handling equipment s and customers. Execute preventive maintenance calls as scheduled. Align personal working practices with the department s performance targets. Actively demonstrate compliance with all team targets. Maintain personal service spares issued and inventory records to the highest standard. Ensure all anomalies are quickly and effectively reported and resolved. Ensure that all tools and test equipment is adequate to perform service required, and that all test equipment issued is calibrated at the times specified. Make returns of all fully completed service documentation, Service Reports, Expenses Claims, daily. To ensure that quality standards are maintained while servicing the equipment. To maintain good communication at all relevant levels of customer organization. In case, customer gives poor rating while taking feedback about our services, necessary support must be taken from colleagues and ensure that customer complaint is resolved. Knowledge Management To continuously update the technical knowledge of products. To develop applications knowledge. To develop soft skills related to communication, selling and customer management. Cross functional support To support all colleagues as and when necessary, aligning to objectives of organization growth. To help Service Sales by following up on contract status, Account Receivables and promoting Upgrades / Accessories / Consumables. Basic Qualifications Education: Any graduate/postgraduate preferably Science Required work experience: Should have more than 3-5 years of experience in the relevant field. Experience in a Customer Service Environment Background in Electronics preferably gained in a high technology service. environment, with an understanding of analytical or clinical instrument applications. Competency Required: Strategic Perspective: Provides innovative growth ideas. Collaborates well across PKI. Develop Service coverage and sales plan (customers) Leadership Provides inspirational leadership. Strong communication/presentation skills Attracts/develops/retains high potential/ performing teams. Collaborates well with all PKI organizations

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Customer Service Engineer Location(s) Hyderabad Preferred Characteristics Resourceful and resilient in achieving goals, focused on achieving results. Enthusiastic Proactive mindset with strong sense of responsibility and ownership Creates and maintains effective customer relationships. Ability to communicate in a professional manner with customers on all levels, providing service information, technical data, and general help as necessary. Ability to communicate internally, orally and in writing. Negotiating and influencing skills Understanding of excellent Customer Service Responsibilities To fulfill aftersales needs of customers in the assigned territory To Maintain response time downtime as per the SLA to assigned customers. Accountable for instruments installation and Warranty service in the Field. Accountable for Billable service and promote the service contracts. Accountable for Accessories generating lead for Consumables sales. Develop and deliver a productivity strategy that contributes quarterly impacts to the business. Deliver actionable data driven insights to explore new areas of operational excellence. Ensure all in-field activities are carried out safely complying with company environmental Health Safety (EHS) guidelines and procedures. Perform field service as advised by the Group Leader, carrying out repairs, maintenance and installation of instrumentation and their accessories. Provide highly visible customer support through the performance of on-site installation, troubleshooting, service, and repair of complex equipment and systems. Develop Junior Engineers on handling equipment s and customers. Execute preventive maintenance calls as scheduled. Align personal working practices with the department s performance targets. Actively demonstrate compliance with all team targets. Maintain personal service spares issued and inventory records to the highest standard. Ensure all anomalies are quickly and effectively reported and resolved. Ensure that all tools and test equipment is adequate to perform service required, and that all test equipment issued is calibrated at the times specified. Make returns of all fully completed service documentation, Service Reports, Expenses Claims, daily. To ensure that quality standards are maintained while servicing the equipment. To maintain good communication at all relevant levels of customer organization. In case, customer gives poor rating while taking feedback about our services, necessary support must be taken from colleagues and ensure that customer complaint is resolved. Knowledge Management To continuously update the technical knowledge of products. To develop applications knowledge. To develop soft skills related to communication, selling and customer management. Cross functional support To support all colleagues as and when necessary, aligning to objectives of organization growth. To help Service Sales by following up on contract status, Account Receivables and promoting Upgrades / Accessories / Consumables. Basic Qualifications Education: Any graduate/postgraduate preferably Science Required work experience: Should have more than 6-8 years of experience in the relevant field. Experience in a Customer Service Environment Background in Electronics preferably gained in a high technology service. environment, with an understanding of analytical or clinical instrument applications. Competency Required: Strategic Perspective: Provides innovative growth ideas. Collaborates well across PKI. Develop Service coverage and sales plan (customers) Leadership Provides inspirational leadership. Strong communication/presentation skills Attracts/develops/retains high potential/ performing teams. Collaborates well with all PKI organizations

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Sales Specialist Location(s) Mumbai Preferred Characteristics Strong closing skills. Prior attendance at formal sales training courses a plus. Organizational skills for proper territory planning/management. Working knowledge of healthcare, and environmental market segments within assigned territory. Demonstrated record of achievement in prior sales position. Excellent oral, written and telephone skills. Strong interpersonal skills. Ability to learn and retain product specific information as it pertains to the position. Computer literate with knowledge of word processing applications and Excel spreadsheets. Strong intrapersonal skills. Exceptional written and verbal communication skills. Familiarity with data analysis and reporting. Hardworking, persistent, and dependable. Positive and enthusiastic. Responsibilities Increase sales volumes, achieve, and possibly overachieve the sales targets on his/her territory in respect of PKI strategy. Sell the company s products or services directly to end-users. Provides quality service to PerkinElmer s internal and external. Customers in all assigned tasks, while always upholding PerkinElmer s Values. Develops and maintains territory coverage plan with designated territory team. Sell the company s products or services directly to end-users. Reviews his own sales performance, aiming to meet or exceed targets. Attends team meeting and shares best practice with colleagues. Provides quality service to PerkinElmer s internal and external customers in all assigned tasks, while always upholding PerkinElmer s Values. Achieves assigned sales quotas by maximizing promotion and sales activity of PerkinElmer s products. Consultative sales and promotion of products within customer segments in assigned territory. Develops and maintains territory coverage plan with designated territory. Sets targets and review for all direct reporters in consultation with DGM Sales. Succession planning of directs. Communicates regularly with all members of assigned territory team. Market development activities: Focus on development and maintenance of key accounts, regional reference sites Frequents market feedback on products, competition, and market conditions to Product Marketing Develops and maintains territory specific information relative to competitors and distributors in the market mix. Actively probes for all PerkinElmer s products and refer leads to the appropriate sales representative. Generates ideas that contribute to territory, business unit, company mission and profitability. Close sales opportunities and regularly updating Sales Force Dot Com. Develops and implements the business plan in region. .Basic Qualifications Education: Any graduate/postgraduate preferably Science Required work experience related to position: 6-10 years. Competency Required: Financial Acumen Accurate forecasting capability Develops a strong, realistic sales pipeline. Supports business development deals (deal model, diligence, integration, etc.) Lead an indirect spend initiative. Market Focus Deep market knowledge in specific areas Strong PKI product/application knowledge Help prepare competitive analysis & strategies. Manages sales function/process. Builds strong relationships with customers. Business Planning Present plans/results to BE Leadership Provides accurately sales forecasts. Effectively manages key projects. Executes key projects for sales function. Works on sales force effectiveness projects

Job Title Senior Contracts Administrator Location(s) Mumbai Review and analyze formal Requests for Proposal (RFP) within assigned territory: identify contract requirements, prerequisites, areas of liability and cost concerns, and discuss contract provisions as needed with other corporate functions. Facilitate completion of RFP responses. Review and negotiate variations to the Company s standard terms and conditions offered by customers. Communicate and coordinate with, as well as provide guidance to, the Company s sales and service teams to conclude commercial transactions. Communicate and coordinate with legal, finance and other functions as needed to support the contract process. Administer complex contract relationships (e.g., governmental, educational, major account, etc.). Work collaboratively and supportively with other members of the Contracts team. Communicate the Company s established policies and/or contracting guidelines. Ensure that the Company s contracts serve the best interests of the Company and minimize the Company s risk within the practical constraints of the individual transaction. Research and interpret requests and questions from Government customers. Manage the contract database and related files in accordance with Company s contract compliance requirements. This is a US shift based role. Basic Qualifications: Fluent in English. 6+ years of contract drafting / negotiation / administration experience required. BA/BS degree or equivalent from a recognized university. MS Word, PDF, and XLS skills. SAP, SharePoint, Spotfire and/or data warehouse experience a plus. United States FAR Clause experience a plus. Preferred Characteristics: Prior experience collaborating with U.S. or similar global team advantageous. Solid understanding of basic contract law principles and provisions, such as indemnification, limitations of liability, warranty, and intellectual property. Ability to effectively negotiate, persuade and offer creative solutions to reach mutually acceptable compromise positions. Customer-focused and solutions-oriented approach to delivering contract management services to internal and external customers. Strong oral and written communication skills, with an ability to craft and deliver clear and concise communications. Ability to analyze and develop strategies and tactics to achieve positive results; deconstruct proffered negotiation positions to understand motivations and possible alternative solutions. Ability to make cost effective time management decisions to enable prioritization of highest value work. Ability to work independently; a self-starter with good problem-solving skills and a client service focus. Possess excellent attention to detail to recognize discrepancies in contracts.

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Senior Credit Collection Specialist Location(s) Mumbai Key Responsibilities: Responsible for undertaking collection from customer accounts including short/long term remedial action to resolve past dues and delinquencies in conjunction with sales input and meeting target deadlines Reason codes update in SAP regularly Regular Verification of Customers Balance of Accounts Investigation of Reasons for Unpaid Invoices, Sending Out of Demand Letters for Payment Phone and Email Communication with Clients in English Collection Cycle and Reduce Past Due Receivables Improvement DCD releases after customer review and hold for deviations Performing Credit Assessment and Setting Credit Lines Per Customer Support Bad Debt Reserve and Write Off Processes Processing of the Clearing of Invoices with Payments or Credit Notes Using SAP Liaison With Treasury Department to Gather Information of Remittances with Insufficient Data, Cooperation with Other Internal Departments of PerkinElmer as: Customer Service, Procurement, General Ledger, Digital Transactions and More Coordinates with sales and customer service actions to resolve disputes and discrepancies with AR Basic Qualifications: Graduate in Accounting, Finance MBA with minimum 6-8 years of Work Experience Proficiency knowledge of MS Office (Excel, PowerPoint, Word, Outlook, SharePoint) Essential: General knowledge of SAP Essential: English: Fluent written and spoken Preferred Characteristics: Deliver to promise Negotiation Skills Financial Analysis Team Player

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Sr. Sales Specialist Location(s) Mumbai Preferred Characteristics Strong closing skills. Prior attendance at formal sales training courses a plus. Organizational skills for proper territory planning/management. Working knowledge of healthcare, and environmental market segments within assigned territory. Demonstrated record of achievement in prior sales position. Excellent oral, written and telephone skills. Strong interpersonal skills. Ability to learn and retain product specific information as it pertains to the position. Computer literate with knowledge of word processing applications and Excel spreadsheets. Strong intrapersonal skills. Exceptional written and verbal communication skills. Familiarity with data analysis and reporting. Hardworking, persistent, and dependable. Positive and enthusiastic. Responsibilities Increase sales volumes, achieve, and possibly overachieve the sales targets on his/her territory in respect of PKI strategy. Sell the company s products or services directly to end-users. Provides quality service to PerkinElmer s internal and external. Customers in all assigned tasks, while always upholding PerkinElmer s Values. Develops and maintains territory coverage plan with designated territory team. Sell the company s products or services directly to end-users. Reviews his own sales performance, aiming to meet or exceed targets. Attends team meeting and shares best practice with colleagues. Provides quality service to PerkinElmer s internal and external customers in all assigned tasks, while always upholding PerkinElmer s Values. Achieves assigned sales quotas by maximizing promotion and sales activity of PerkinElmer s products. Consultative sales and promotion of products within customer segments in assigned territory. Develops and maintains territory coverage plan with designated territory. Sets targets and review for all direct reporters in consultation with DGM Sales. Succession planning of directs. Communicates regularly with all members of assigned territory team. Market development activities: Focus on development and maintenance of key accounts, regional reference sites Frequents market feedback on products, competition, and market conditions to Product Marketing Develops and maintains territory specific information relative to competitors and distributors in the market mix. Actively probes for all PerkinElmer s products and refer leads to the appropriate sales representative. Generates ideas that contribute to territory, business unit, company mission and profitability. Close sales opportunities and regularly updating Sales Force Dot Com. Develops and implements the business plan in region. .Basic Qualifications Education: Any graduate/postgraduate preferably Science Required work experience related to position: 10-15 years. Competency Required: Financial Acumen Accurate forecasting capability Develops a strong, realistic sales pipeline. Supports business development deals (deal model, diligence, integration, etc.) Lead an indirect spend initiative. Market Focus Deep market knowledge in specific areas Strong PKI product/application knowledge Help prepare competitive analysis strategies. Manages sales function/process. Builds strong relationships with customers. Business Planning Present plans/results to BE Leadership Provides accurately sales forecasts. Effectively manages key projects. Executes key projects for sales function. Works on sales force effectiveness projects