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57 Job openings at Petpooja
About Petpooja

Petpooja is a cloud-based restaurant management software that streamlines operations and enhances customer engagement for restaurants and food business operators.

Executive Retention (Field Work)

Not specified

1 - 5 years

INR 1.0 - 4.0 Lacs P.A.

Hybrid

Full Time

LAPTOP, TWO WHEELER & DRIVING LICENSE MANDATORY.Eligibility Criteria: Candidates should be comfortable in fieldwork. Candidates should know the vernacular language. Roles and Responsibilities: Conduct field visits to meet clients and strengthen relationships. Collaborate with marketing and sales teams to develop retention strategies. Analyze customer data to identify trends and areas for improvement. Proactively engage with customers in person to address concerns and gather feedback. Resolve customer issues promptly and effectively, both in person and remotely. Educate customers on product features and updates during field visits. Monitor key performance indicators (KPIs) related to retention and implement improvement strategies. Collaborate with other departments to enhance the overall customer experience.

Merchant Trainer & Technical Support (Field)

Not specified

1 - 3 years

INR 2.75 - 4.0 Lacs P.A.

Work from Office

Full Time

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can visit our Restaurant Partners in the Field Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to understand the root of the problem quickly Communicate with clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Ensure all issues are properly logged Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

Relationship Manager

Not specified

1 - 5 years

INR 2.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Eligibility Criteria: Two-Wheeler along with Driving License Laptop for Client Demo Roles and Responsibilities: Sell the PETPOOJA restaurant billing platform and other VAS. Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner. Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same. Sign contracts with restaurants along and handle the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base. Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish. To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies. Should be able to handle potential clients when on the field as the first in command. Being the face of PETPOOJA in the market and standing up for the values we believe in. Additional Qualification and Skills: Bachelor's degree is preferable. Professional experience of 1-3 years in Sales. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication

Relationship Manager

Not specified

1 - 5 years

INR 2.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Eligibility Criteria: Two-Wheeler along with Driving License Laptop for Client Demo Roles and Responsibilities: Sell the PETPOOJA restaurant billing platform and other VAS. Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner. Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same. Sign contracts with restaurants along and handle the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base. Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish. To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies. Should be able to handle potential clients when on the field as the first in command. Being the face of PETPOOJA in the market and standing up for the values we believe in. Additional Qualification and Skills: Bachelor's degree is preferable. Professional experience of 1-3 years in Sales. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication

Relationship Manager

Not specified

1 - 5 years

INR 2.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Eligibility Criteria: Two-Wheeler along with Driving License Laptop for Client Demo Roles and Responsibilities: Sell the PETPOOJA restaurant billing platform and other VAS. Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner. Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same. Sign contracts with restaurants along and handle the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base. Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish. To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies. Should be able to handle potential clients when on the field as the first in command. Being the face of PETPOOJA in the market and standing up for the values we believe in. Additional Qualification and Skills: Bachelor's degree is preferable. Professional experience of 1-3 years in Sales. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication

Relationship Manager

Not specified

1 - 5 years

INR 2.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Eligibility Criteria: Two-Wheeler along with Driving License Laptop for Client Demo Roles and Responsibilities: Sell the PETPOOJA restaurant billing platform and other VAS. Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner. Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same. Sign contracts with restaurants along and handle the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base. Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish. To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies. Should be able to handle potential clients when on the field as the first in command. Being the face of PETPOOJA in the market and standing up for the values we believe in. Additional Qualification and Skills: Bachelor's degree is preferable. Professional experience of 1-3 years in Sales. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication

Graphic Design Intern

Not specified

0 - 1 years

INR Not disclosed

Work from Office

Internship

Software Proficiency: Adobe Creative Cloud (Photoshop, Lightroom, After Effects, Premiere Pro, Audition)Job Description: We are looking for a creative and detail-oriented Image & Video Editor to join our team! Your primary responsibility will be editing food images and reels as per our brands requirements. From enhancing mouth-watering food shots to crafting engaging video content, your edits will make our audience crave more!Key Responsibilities:Edit and retouch food images for marketing and social media.Create and edit engaging food reels/videos using After Effects & Premiere Pro.Enhance audio quality for video content using Adobe Audition.Work closely with the team to align content with brand aesthetics.Email at aditi.patel@petpooja.com

Business Development Executive

Not specified

1 - 3 years

INR 2.75 - 4.0 Lacs P.A.

Work from Office

Full Time

Roles and Responsibilities:Respond promptly to inbound leads and inquiries.Conduct initial contact with potential customers via phone and email.Schedule and arrange online demo sessions with customers, ensuring the use of effective screen sharing tools.Conduct comprehensive and engaging product demonstrations tailored to the client's needs.Understand customer requirements and address their questions and concerns effectively.Build strong and lasting relationships with potential clients.Guide customers through the sales process, providing consistent follow-up and support.Collaborate with the sales and marketing teams to ensure a seamless handover of leads.Achieve and exceed sales targets and performance metrics.Maintain accurate records of interactions and sales activities in the CRM system.Additional Qualification and Skills:Exceptional interpersonal skills with the ability to build rapport quickly.Excellent verbal and written communication skills.Ability to understand and address customer needs effectively.Proficiency in using virtual meeting and screen sharing tools.Strong organizational and time management skills.Goal-oriented with a passion for sales and business development.Ability to work independently and as part of a team.Email: aditi.patel@petpooja.com

Customer Support Executive

Not specified

1 - 5 years

INR 2.25 - 3.5 Lacs P.A.

Work from Office

Full Time

Roles and Responsibilities:Responding to customer queries via voice calls ensures direct communication, essential for a voice process role.Researching and troubleshooting technical issues aligns with the technical support aspect of the role.Diagnosing account setup and network configuration issues highlights the technical problem-solving skills required.Asking targeted questions reflects the analytical approach needed to identify the root cause quickly.Collaborating with internal teams for escalation addresses the need for teamwork in resolving complex issues.Documenting interactions and resolutions supports maintaining accurate records for quality assurance and process improvement.Building positive relationships focuses on ensuring client satisfaction, which is crucial for both technical and customer support roles.The ability to communicate in multiple languages, including English, Hindi, and a vernacular language, is critical for effective voice-based customer interaction in diverse regions.Willingness to work in rotational shifts, including weekends and public holidays, shows the role's alignment with customer support demands.The need for step-by-step guidance capability highlights the candidates instructional and troubleshooting skills.The preference for experience in a technical role (e.g., IT Help Desk Technician) ensures that candidates have the technical knowledge to support customers effectively.

Embedded Hardware Engineer

Not specified

1 - 4 years

INR 2.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Roles and Responsibilities:Research & Development: Investigate and identify the best technologies for specific tasks in the development of embedded systems.Hardware Design: Design and review schematic diagrams, PCB layouts, and hardware prototypes, ensuring compliance with design specifications and industry standards.Soldering: Perform through-hole and SMD soldering during the testing phase.Testing & Debugging: Conduct performance analysis, testing and debugging of hardware systems to identify and resolve issues.Collaboration: Coordinate PCB layout with mechanical design engineers, considering circuit-level, mechanical, and design-for-manufacturability constraints.Technical Leadership: Provide guidance and mentorship to junior engineers, promoting best practices and industry standards.Compliance: Ensure that hardware systems meet all relevant compliance, standards, and regulatory requirements.Additional Qualification and Skills:Technical Proficiency: Expertise in DFMEA, procedure generation, BOM management, and documentation for hardware development projects. Experience with PCB CAD tools (PADs Professional preferred, Eagle knowledge is a plus).Test Equipment: Familiarity with testing and measuring equipment like DMM, DSO, etc.Communication Protocols: Knowledge of inter and intra communication protocols like RS485, UART, and CAN.Firmware Development: Competency in developing test code for hardware and writing firmware in embedded C/C++.Obsolescence Management: Experience with strategies to mitigate risks associated with obsolete components.

Client Relationship Executive

Not specified

1 - 3 years

INR 3.0 - 4.25 Lacs P.A.

Work from Office

Full Time

Eligibility Criteria:Employee Shift time is 2:00 PM to 11:00 PM.Must have a 2 wheelerMust have a laptopRoles and Responsibilities:As a primary POC for the client, the Account Manager is responsible for the overall health of the portfolio assignedInfluence key performance metrics of the portfolio- Usage Metrics, MRR (Monthly Recurring Revenue), NPS (Net Promoter Score) & RetentionUse a consultative approach to help clients grow their business using Petpooja products & servicesEnsure timely renewals of products & servicesDo a need/opportunity analysis to Up-sell/Cross-sell the relevant productsCollaborate with Internal Teams to ensure top-notch service & supportGive market insights/feedback of the product to the Tech team to enhance the product offeringsGenerate referral leads from your existing portfolio of clientsRequires exceptional presentation & people skills to navigate different customer challenges.Additional Qualification and Skills:Ability to plan, manage & report on business metrics

Relationship Manager

Not specified

1 - 6 years

INR 2.0 - 4.25 Lacs P.A.

Hybrid

Full Time

Eligiblity Criteria :You must have a vehicle & laptop with youRoles and Responsibilities:Sell the PETPOOJA restaurant billing Platform and other VAS.Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner.Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same.Sign contracts with restaurants along and handling the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base.Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies.Should be able to handle potential clients when on the field as the first in command.Being the face of PETPOOJA in the market and standing up for the values we believe in.Qualification and Skills:Bachelor's degree is preferable.Professional experience of 1-2 years in Sales. Problem-solving attitudeCustomer-oriented mindsetKnowledge of customer relationship management (CRM) practicesInfluencing Skills Presentability is required Fluent in communication

Client Relationship Executive

Not specified

1 - 3 years

INR 3.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Roles and Responsibilities:As a primary POC for the client, the Account Manager is responsible for the overall health of the portfolio assignedInfluence key performance metrics of the portfolio- Usage Metrics, MRR (Monthly Recurring Revenue), NPS (Net Promoter Score) & RetentionUse a consultative approach to help clients grow their business using Petpooja products & servicesEnsure timely renewals of products & servicesDo a need/opportunity analysis to Up-sell/Cross-sell the relevant productsCollaborate with Internal Teams to ensure top-notch service & supportGive market insights/feedback of the product to the Tech team to enhance the product offeringsGenerate referral leads from your existing portfolio of clientsRequires exceptional presentation & people skills to navigate different customer challenges.Additional Qualification and Skills:Ability to plan, manage & report on business metrics

Business Development Executive

Not specified

1 - 3 years

INR 3.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Respond promptly to inbound leads and inquiries.Conduct initial contact with potential customers via phone and email.Schedule and arrange online demo sessions with customers, ensuring the use of effective screen sharing tools.Conduct comprehensive and engaging product demonstrations tailored to the client's needs.Understand customer requirements and address their questions and concerns effectively.Build strong and lasting relationships with potential clients.Guide customers through the sales process, providing consistent follow-up and support.Collaborate with the sales and marketing teams to ensure a seamless handover of leads.Achieve and exceed sales targets and performance metrics.Maintain accurate records of interactions and sales activities in the CRM system.Preferred candidate profile Exceptional interpersonal skills with the ability to build rapport quickly.Excellent verbal and written communication skills.Ability to understand and address customer needs effectively.Proficiency in using virtual meeting and screen sharing tools.Strong organizational and time management skills.Goal-oriented with a passion for sales and business development.Ability to work independently and as part of a team.

Merchant Trainer & Technical Support (Field)

Not specified

1 - 3 years

INR 2.75 - 3.5 Lacs P.A.

Work from Office

Full Time

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can visit our Restaurant Partners in the Field Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to understand the root of the problem quickly Communicate with clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Ensure all issues are properly logged Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

Merchant Trainer & Technical Support (Field)

Not specified

1 - 3 years

INR 2.75 - 4.0 Lacs P.A.

Work from Office

Full Time

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can visit our Restaurant Partners in the Field Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to understand the root of the problem quickly Communicate with clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Ensure all issues are properly logged Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

Business Development Executive

Not specified

0 - 1 years

INR 2.25 - 3.5 Lacs P.A.

Work from Office

Full Time

Roles and Responsibilities:1. Connect with existing and new customers and generate leads for Petpooja Payroll2. To explain newly released features of Payroll to the existing clients.3. Explain Payroll product and convert them into positive leads and then guide them regarding the process for the same.4. Need to achieve the assigned target.5. To maintain a good relationship with customers. Required Skills - Inside Sales, Cross Selling, Up selling, Lead Generation, Customer Relationship Manager, Service Sales, Telesales, Telemarketing, Business Development.Website : https://www.petpooja.com/Location : 10th floor, Indraprastha Corporate, opp. Venus Atlantis, Chinar Bungalows, Prahlad Nagar, Ahmedabad, Gujarat 380015

Merchant Trainer & Technical Support (Field)

Not specified

1 - 3 years

INR 2.75 - 4.0 Lacs P.A.

Work from Office

Full Time

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can visit our Restaurant Partners in the Field Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to understand the root of the problem quickly Communicate with clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Ensure all issues are properly logged Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

Relationship Manager

Not specified

1 - 4 years

INR 2.5 - 4.0 Lacs P.A.

Hybrid

Full Time

Eligiblity Criteria :You must have a vehicle & laptop with youRoles and Responsibilities:Sell the PETPOOJA restaurant billing Platform and other VAS.Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner.Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same.Sign contracts with restaurants along and handling the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base.Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies.Should be able to handle potential clients when on the field as the first in command.Being the face of PETPOOJA in the market and standing up for the values we believe in.Qualification and Skills:Bachelor's degree is preferable.Professional experience of 1-2 years in Sales. Problem-solving attitudeCustomer-oriented mindsetKnowledge of customer relationship management (CRM) practicesInfluencing Skills Presentability is required Fluent in communication

Technical Support Engineer (Field)

Not specified

1 - 3 years

INR 3.0 - 3.5 Lacs P.A.

Work from Office

Full Time

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can visit our Restaurant Partners in the Field Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to understand the root of the problem quickly Communicate with clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Ensure all issues are properly logged Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

Merchant Trainer & Technical Support (Field)

Not specified

1 - 3 years

INR 2.75 - 4.0 Lacs P.A.

Work from Office

Full Time

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can visit our Restaurant Partners in the Field Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to understand the root of the problem quickly Communicate with clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Ensure all issues are properly logged Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

Trainee - Operations

Not specified

0 - 1 years

INR 0.5 - 1.75 Lacs P.A.

Work from Office

Full Time

Note: Typing Speed 18+Data Entry + Data Reviewing SkillsThis is a one-year apprenticeship. The candidate will work on weekends (Saturday and Sunday) and have a weekday off between Monday and Friday.Roles and Responsibilities:1) Utilize Petpooja Purchase software to upload invoices systematically.2) Scrutinize invoice data for accuracy and completeness.3) Identify discrepancies, errors, or inconsistencies in the provided information.4) Address and rectify any errors found during the validation process.5) Ensure accurate and consistent data entry.6) Enter data from handwritten invoices into the system accurately.7) Report any identified issues or discrepancies during the invoice review process to the reporting authority.8) Undertake additional responsibilities related to the job, as deemed necessary.Additional Qualification and Skills:1) bachelors degree in commerce or related field preferred.2) Proficient in basic Excel functionsIntersted candidate can share their resumes on : krut.shah@petpooja.com

International Business Development Executive

Not specified

2 - 4 years

INR 3.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Eligibility:Need to have atleast 2 years of experience in International Sales. Need to be fluent in English. Comfortable working the Night shift. Key Responsibilities:Conduct market research and analysis to identify international market opportunities and trends. Develop and execute sales strategies to achieve international sales targets and expand market presence. Build and maintain relationships with international clients, distributors, and partners. Generate and qualify leads, negotiate contracts, and close sales in international markets.Prepare and manage sales contracts ensuring compliance with international regulations. Develop and maintain pricing strategies to maintain competitiveness in international markets. Gather customer feedback and market insights to inform sales strategies and product development. Achieve key performance indicators (KPIs) and sales targets for international clients. Additional Qualification and Skills:Experience: Minimum 2 years in B2B software sales; F&B software sales experience is a plus.Language Proficiency: Fluency in English.Skills: Strong cold-calling abilities, sales expertise, and relationship management skills.

Relationship Manager

Not specified

1 - 6 years

INR 2.0 - 4.25 Lacs P.A.

Hybrid

Full Time

Eligiblity Criteria :You must have a vehicle & laptop with youRoles and Responsibilities:Sell the PETPOOJA restaurant billing Platform and other VAS.Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner.Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same.Sign contracts with restaurants along and handling the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base.Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies.Should be able to handle potential clients when on the field as the first in command.Being the face of PETPOOJA in the market and standing up for the values we believe in.Qualification and Skills:Bachelor's degree is preferable.Professional experience of 1-2 years in Sales. Problem-solving attitudeCustomer-oriented mindsetKnowledge of customer relationship management (CRM) practicesInfluencing Skills Presentability is required Fluent in communication

Area Sales Manager

Not specified

3 - 6 years

INR 4.0 - 6.0 Lacs P.A.

Hybrid

Full Time

Two-Wheeler & Laptop is Mandatory.Roles and Responsibilities: Direct Sales-Direct sales of PETPOOJA POS & VAS to Restaurant owners. Lead Generation-Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner. Relationship Management-Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same. Promotion- Sign contracts with restaurants along and handle the inquiries from existing and new clients, conduct promotional events/marketing activities to develop new contacts and increase user base. Customer Service-Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible and advising senior management on maximizing business relationships and creating an environment where customer service can flourish. Supplier Management- Onboarding of retail suppliers on Petpooja's online platform. Our Values-Being the face of PETPOOJA in the market and standing up for the values we believe in. Team Management- Managing the team that may or may not report to you. Driving work/business with them rather than through them.Additional Qualification and Skills: Education- Graduate(minimum)/12th plus 3-year Diploma. Specialized knowledge Knowledge about software/Website (any IT Product) is an additional advantage along with convenience in using any Laptop/Tab/Smartphones. Experience Experience in the field sales, cold calling, lead generation of more than 3 years is mandatory. Additional Requirements- A Laptop (in working state) and a Two-Wheeler with valid license is mandatory. Communication- Effective communication and convincing skills needed (both English and vernacular) Reporting – Daily contact with the reporting authority must be established and all rules regarding attendance, leave etc. must be adhered. Team Player- Should be a team player, working alongside people from all walks of life. Influencer- Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach. Flexible- Flexibility Recognizes the need to adapt the changes and implement appropriate solutions. Opportunist- Be able to identify opportunities and recommend/influence the change to increase effectiveness and success on campaigns. Creativity- Demonstrate creativity & originality in your work and have the personal drive and initiative to bring about change and help to drive the business forward. Field work- As the job requires a constant field/outbound work, the applicant should be ready to travel using own/public vehicle on a daily basis. Leadership- Should be capable of leading and not dictatorship. Setting examples is important. Team handling- Working with the team is important rather than having a working team. Confident, pleasing and go-getter personality preferable.

Relationship Manager

Not specified

1 - 4 years

INR 2.5 - 4.0 Lacs P.A.

Hybrid

Full Time

Eligiblity Criteria :You must have a vehicle & laptop with youRoles and Responsibilities:Sell the PETPOOJA restaurant billing Platform and other VAS.Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner.Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same.Sign contracts with restaurants along and handling the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base.Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies.Should be able to handle potential clients when on the field as the first in command.Being the face of PETPOOJA in the market and standing up for the values we believe in.Qualification and Skills:Bachelor's degree is preferable.Professional experience of 1-2 years in Sales. Problem-solving attitudeCustomer-oriented mindsetKnowledge of customer relationship management (CRM) practicesInfluencing Skills Presentability is required Fluent in communication

Relationship Manager

Not specified

2 - 7 years

INR 4.0 - 6.0 Lacs P.A.

Hybrid

Full Time

Eligibility Criteria: Two-Wheeler & Laptop is Mandatory. Roles and Responsibilities: Sell the PETPOOJA restaurant billing platform and other VAS. Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner. Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same. Sign contracts with restaurants along and handle the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base. Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish. To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies. Should be able to handle potential clients when on the field as the first in command. Being the face of PETPOOJA in the market and standing up for the values we believe in. Additional Qualification and Skills: Bachelor's degree is preferable. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication

Relationship Manager

Not specified

2 - 7 years

INR 4.0 - 6.0 Lacs P.A.

Hybrid

Full Time

Eligibility Criteria: Two-Wheeler & Laptop is Mandatory. Roles and Responsibilities: Sell the PETPOOJA restaurant billing platform and other VAS. Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner. Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same. Sign contracts with restaurants along and handle the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base. Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish. To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies. Should be able to handle potential clients when on the field as the first in command. Being the face of PETPOOJA in the market and standing up for the values we believe in. Additional Qualification and Skills: Bachelor's degree is preferable. Problem-solving attitude Customer-oriented mindset Knowledge of customer relationship management (CRM) practices Influencing Skills Presentability is required Fluent in communication

Relationship Manager

Not specified

1 - 5 years

INR 2.0 - 4.0 Lacs P.A.

Hybrid

Full Time

Eligibility Criteria:Two-Wheeler & Laptop is Mandatory.Roles and Responsibilities:Sell the PETPOOJA restaurant billing Platform and other VAS.Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner.Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same.Sign contracts with restaurants along and handle the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base.Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies.Should be able to handle potential clients when on the field as the first in command.Being the face of PETPOOJA in the market and standing up for the values we believe in.Additional Qualification and Skills:Bachelor's degree is preferable.Professional experience of 1-5 years in Sales.Problem-solving attitudeCustomer-oriented mindsetKnowledge of customer relationship management (CRM) practicesInfluencing SkillsPresentability is requiredFluent in communication

Relationship Manager

Not specified

1 - 5 years

INR 2.0 - 4.0 Lacs P.A.

Hybrid

Full Time

Eligibility Criteria:Two-Wheeler & Laptop is Mandatory.Roles and Responsibilities:Sell the PETPOOJA restaurant billing Platform and other VAS.Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner.Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same.Sign contracts with restaurants along and handle the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base.Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies.Should be able to handle potential clients when on the field as the first in command.Being the face of PETPOOJA in the market and standing up for the values we believe in.Additional Qualification and Skills:Bachelor's degree is preferable.Professional experience of 1-5 years in Sales.Problem-solving attitudeCustomer-oriented mindsetKnowledge of customer relationship management (CRM) practicesInfluencing SkillsPresentability is requiredFluent in communication

Talent Acquisition Executive

Not specified

1 - 4 years

INR 2.0 - 4.25 Lacs P.A.

Work from Office

Full Time

Roles and Responsibilities:Collaborate with leadership to understand the hiring needs and requirements for different regions. Post job openings on various job boards, company websites, and relevant platforms to attract a diverse pool of qualified candidates. Screen incoming applications and resumes to identify potential candidates aligned with the sales team's requirements. Conduct interviews to evaluate candidates' skills, experience, and cultural fit within the organization. Schedule and coordinate interviews with hiring managers and other stakeholders, ensuring a seamless and efficient interview process. Engage in salary negotiations with selected candidates, while adhering to company guidelines and industry standards. Maintain accurate and up-to-date records of candidate interactions, feedback, and progress in the recruitment pipeline. Collaborate with the HR team to facilitate the onboarding process for successfully hired candidates. Contribute to the continuous improvement of the recruitment process by providing insights, suggestions, and innovative ideas. Assist in strategizing and executing initiatives to expand the sales team and attract top-tier talent. Additional Qualification and Skills:Master's degree in Human Resources, Business Administration, or a related field (or equivalent experience). Proven experience in recruitment or talent acquisition, preferably in sales or related domains. Strong understanding of the end-to-end recruitment life cycle and best practices. Excellent communication and interpersonal skills, with the ability to interact effectively with candidates and internal stakeholders. Proficient in using various job boards, social media platforms, and applicant tracking systems. Detail-oriented and organized approach to candidate management and documentation.

Relationship Manager

Not specified

1 - 5 years

INR 2.0 - 4.0 Lacs P.A.

Hybrid

Full Time

Eligibility Criteria:Two-Wheeler & Laptop is Mandatory.Roles and Responsibilities:Sell the PETPOOJA restaurant billing Platform and other VAS.Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner.Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same.Sign contracts with restaurants along and handle the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base.Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies.Should be able to handle potential clients when on the field as the first in command.Being the face of PETPOOJA in the market and standing up for the values we believe in.Additional Qualification and Skills:Bachelor's degree is preferable.Professional experience of 1-5 years in Sales.Problem-solving attitudeCustomer-oriented mindsetKnowledge of customer relationship management (CRM) practicesInfluencing SkillsPresentability is requiredFluent in communication

Relationship Manager

Not specified

1 - 5 years

INR 2.0 - 4.0 Lacs P.A.

Hybrid

Full Time

Eligibility Criteria:Two-Wheeler & Laptop is Mandatory.Roles and Responsibilities:Sell the PETPOOJA restaurant billing Platform and other VAS.Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner.Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same.Sign contracts with restaurants along and handle the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base.Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies.Should be able to handle potential clients when on the field as the first in command.Being the face of PETPOOJA in the market and standing up for the values we believe in.Additional Qualification and Skills:Bachelor's degree is preferable.Professional experience of 1-5 years in Sales.Problem-solving attitudeCustomer-oriented mindsetKnowledge of customer relationship management (CRM) practicesInfluencing SkillsPresentability is requiredFluent in communication

Trainee - Operations

Not specified

0 - 1 years

INR 0.5 - 1.75 Lacs P.A.

Work from Office

Full Time

Trainee - Operations:Job Description:Requirements:1) Typing speed of at least 18 words per minute2) Skills in data entry and reviewing3) One-year apprenticeship4) Work on weekends (Saturday and Sunday) with one week off on rotationResponsibilities:1) Upload invoices using Petpooja Purchase software2) Check invoices for mistakes or missing details3) Spot any errors or mismatches in the data4) Correct errors during the review process5) Enter data accurately and consistently6) Add handwritten invoice details into the system7) Report any issues to your supervisor8) Handle other tasks as neededPreferred Qualifications:1) Bachelors degree in commerce or a related field2) Basic knowledge of Excel Bring your updated resume to the interview.

Product Manager

Not specified

2 - 5 years

INR 5.0 - 10.0 Lacs P.A.

Work from Office

Full Time

We seek an enthusiastic and technically adept Product Manager to join our dynamic team. This role is ideal for candidates who have successfully managed or led products, with a strong ability to navigate technical landscapes and engage effectively with diverse stakeholders. If youre from a product-based company background or have led a product previously, we would love to meet you!- Product Vision & Roadmap: - Collaborate with leadership to define and refine the product vision and roadmap based on market trends, business goals, and user needs.- Translate business requirements into clear, actionable product plans.- Stakeholder Management:- Engage and coordinate with cross-functional stakeholders, including engineering, marketing, design, and customer support, to ensure alignment and timely delivery of product goals.- Communicate progress, changes, and upcoming plans to stakeholders and resolve conflicts effectively.- Technical Understanding:- Work closely with the engineering team to understand technical challenges, trade-offs, and requirements, ensuring product feasibility.- Maintain a good understanding of the technical stack, architecture, and dependencies, supporting technical discussions and decision-making.- Product Development Lifecycle:- Own the end-to-end product development lifecycle from ideation to launch, iterating based on user feedback and data insights.- Develop and maintain detailed user stories, requirements, and acceptance criteria to guide development.- Data-Driven Decision Making:- Analyze product performance and user data to inform decision-making, optimize product features, and prioritize future enhancements.- Leverage data analytics to identify trends, user behaviors, and areas for improvement.- Customer-Centric Focus:- Act as the voice of the customer, prioritizing user needs and ensuring products deliver exceptional user experiences.- Conduct user research, gather feedback, and validate assumptions to refine product features and roadmap.Nice-to-Have:- Experience with product management tools like JIRA, Confluence, and Balsamiq.- Familiarity with A/B testing, product analytics tools, and user feedback mechanisms.- A background in B2B products, preferably in a tech-driven environment.

Client Relationship Executive

Not specified

1 - 3 years

INR 2.5 - 3.5 Lacs P.A.

Work from Office

Full Time

Roles and Responsibilities: Build and maintain strong client relationships. Analyze customer data to identify trends and areas for improvement. Proactively engage with customers to address concerns and gather feedback. Resolve customer issues promptly and effectively. Educate customers on product features and updates. Monitor key performance indicators (KPIs) related to retention and implement improvement strategies. Collaborate with other departments to enhance the overall customer experience.

International Technical Support Engineer

Not specified

1 - 5 years

INR 3.0 - 4.5 Lacs P.A.

Work from Office

Full Time

Eligibility Criteria:Good written and verbal communication.Customer-service focus.Work Experience in helpdesk support, tech support, non-tech support, and software supportwould be required.Candidates should be ready for rotational shifts, rotating days off, and working on public holidaysRoles and Responsibilities: Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve theirqueries Build positive relationships with customers Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and networkconfiguration Ask customers targeted questions to understand the root of the problem quickly Communicate with clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Ensure all issues are properly logged.

Customer Service Executive

Not specified

1 - 5 years

INR 2.75 - 3.5 Lacs P.A.

Work from Office

Full Time

Roles and Responsibilities:To call the maximum number of existing customers and provide them with training for the new launches.To explain newly released features to them.Need to maintain data regarding customer interaction and share reports on time.To maintain good rapport with customers.Resolve customer queries. Additional Qualification and Skills:Customer Handling and TrainingSoftware TrainingClient CoordinationGood Communication SkillBasic knowledge of MS Office

Trainee-Lead Generation

Not specified

0 - 1 years

INR 0.5 - 1.0 Lacs P.A.

Work from Office

Full Time

Roles and Responsibilities: Handle inbound and outbound calls to assess customer needs and generate leads. Qualify leads through cold calling and visit data to identify potential opportunities. Present product features, address customer inquiries, and overcome objections. Maintain accurate customer data and resolve complaints while building long-termrelationships. Meet sales quotas, schedule meetings, and ensure customer satisfaction. Regularly share product updates with clients. Gather customer feedback and collaborate with internal teams to enhance product offerings. Prepare and submit daily, weekly, and monthly demo reports. Track and record lead generation activities, deal progress, and call data. Provide constructive feedback on negative demos to improve future performance. Validate and track deals closed, ensuring data accuracy and lead status. Conduct follow-up calls with potential clients and arrange demos. Coordinate with the sales team to track lead progress and encourage conversion. Maintain relationships with existing customers to promote additional products aftersoftware expiry. Assign leads from event data, internal departments, and previous months data to the sales team. Follow up with team members to monitor closure status of assigned leads.

Relationship Manager

Not specified

1 - 5 years

INR 2.0 - 4.0 Lacs P.A.

Hybrid

Full Time

Eligibility Criteria:Two-Wheeler & Laptop is Mandatory.Roles and Responsibilities:Sell the PETPOOJA restaurant billing Platform and other VAS.Gather sales lead from the market and approach restaurants actively and get them on board with PETPOOJA as a partner.Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same.Sign contracts with restaurants along and handle the inquiries from existing and new clients, Conduct promotional events/marketing activities to develop new contacts and increase the user base.Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.To achieve sales & customer acquisition targets also Planning and execution of sales promotional strategies.Should be able to handle potential clients when on the field as the first in command.Being the face of PETPOOJA in the market and standing up for the values we believe in.Additional Qualification and Skills:Bachelor's degree is preferable.Professional experience of 1-5 years in Sales.Problem-solving attitudeCustomer-oriented mindsetKnowledge of customer relationship management (CRM) practicesInfluencing SkillsPresentability is requiredFluent in communication

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Petpooja

Petpooja

Petpooja

Hospitality/Technology

Ahmedabad
cta

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