Title : Technical Support Executive - Operations ( Tamil/Malayalam Language )Expected Qualification : Any GraduateExperience : Fresher or 1+ Years ExperienceWork Mode : Work From HomeRoles and Responsibilities :As a technical support associate, you will be an ambassador to our customers, own overall relation with assigned customers, which includes: Increasing product adoption, ensuring retention, client satisfaction.You will be responsible for smooth and swift on-boarding of the distributor, helping on the integration of the software so that the application/ product works smoothly.Providing help to the distributor over phone or email for resolving his day-to-day semi-technical issues by issue identification, analysis and by involving Level-2 support as required.You will be coordinating with internal teams such as Sales team and technical team as and when required for quick resolution of issues.You should be able to see emerging issues and bring back in quick scalable resolution for such issues. Our ideal candidate will have :Highly customer centric.High adaptation to technology enabled environment and ability to understand change in technology. Desired skills :Impeccable and customer friendly communication both spoken and writtenShould be fluent in English & Hindi. Knowledge of additional regional languages will be an added advantage.Basic knowledge of MS-Office (MS-Word/Excel).Candidate should be flexible with working hours and weekly offs Reporting hierarchy : Manager Distributor Support Why Pharmarack : We love living the enthusiastic life and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty, your unique contributions will make a difference Our culture blends our different backgrounds, experiences, and perspectives. Here, it isnt about fitting into our culture, its about adding to it - and we cant wait to see what youll bringWe believe in Open door policy and trust our employees. Our flexible working schedules help employees to be innovative and come out with best solutions for all assigned tasks

Title : Senior .Net Developer Expected qualification : Graduation / Post Graduation Bachelor / Masters in EngineeringExperience : 5 to 8 YearsRoles and Responsibilities : As a Technical Lead, the person will be responsible for Client Interaction, Team Management, Task Allocation, and Code review.Analyze, design, develop, test and deploy phases of .NET development projects or products.Translate application storyboards and use cases into functional applications.Integrate data storage solutions.Participate in requirements analysis.Collaborate with internal teams to produce software design and architecture.Write clean, scalable code using .NET programming languages.Test and deploy applications and systems.Revise, update, refactor and debug code.Improve existing software.Develop documentation throughout the software development life cycle (SDLC).Serve as an expert on applications and provide technical support.Ensure the best possible performance, quality, and responsiveness of applications.Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues. Our ideal candidate will have :Proven experience as a .NET/.Net core Developer or Application Developer.ASP.Net Web Applications, MVC, C#, AngularJS/Backbone, Web API, WCF, Web Services, IIS, HTML5 , Jquery, and Javascript knowledge is a must.SQL Server 2012 and above, ability to write SP/Functions/Indexes, SQL performance tuning.Hands-on in Coding and Testing and Deployment Builds to QA.Must understand the business service deliveries linkage to Technical components and L2 Support and Lead team, client interaction and help the team technically.Design and develop new features and/or maintain existing applications developed on ASP.NETWork on web application performance and security aspects.Work in a team environment to develop, test and deploy software changes.Provide operational support when necessary.Work on the product backlog of features and bugs.Provide input on new designs and architecture as needed.Develop a well-tested, high performance, scalable web application.Keep abreast with all the new technologies and best practices. Desired skills :Knowledge of Mobile Software Development iOS and/or Android is an added advantage.Knowledge of AWS services like EC2, S3, SES, etc is an added advantage.Business / performance driven.Eagerness to learn, Meticulous in work.Open to communicate / build relationships.