Design, develop, and maintain web applications using PHP Collaborate with cross-functional teams to ensure efficient, secure, and scalable solutions Develop APIs, integrate front-end components, manage databases, and optimize performance Use version control (Git) and perform testing to ensure high-quality application development

We are looking for an IT Support professional with experience in Linux servers (Ubuntu), network management, and firewalls The ideal candidate should have hands-on experience with networking devices and tools, along with basic knowledge of dialer servers (Asterisk and FreePBX) Strong troubleshooting skills and the ability to ensure system security and performance are essential

PolicyX.com is looking for IT Support Professional to join our dynamic team and embark on a rewarding career journey Provide technical support: Respond to user inquiries, diagnose and resolve hardware, software, and network problems This includes troubleshooting issues related to desktops, laptops, printers, mobile devices, and other IT peripherals Help desk support: Receive and respond to user help desk requests via phone, email, or ticketing system Prioritize and manage multiple issues simultaneously, ensuring timely resolution and excellent customer service Install and configure systems: Set up new computer systems, install operating systems, software applications, and hardware components Ensure that systems are properly configured and optimized for performance User training and guidance: Educate end-users on basic computer operations, software usage, and best practices Provide guidance and assistance in utilizing IT resources effectively and securely Network troubleshooting: Troubleshoot network connectivity issues, including LAN, WAN, and internet connectivity Collaborate with network administrators and service providers to resolve complex network problems Data backup and recovery: Perform regular data backups, ensuring the integrity and availability of critical information Assist users in data recovery and restoration in case of system failures or data loss incidents IT documentation: Maintain accurate documentation of support activities, including ticket resolutions, troubleshooting steps, and knowledge base articles Contribute to the development and maintenance of IT policies, procedures, and user manuals System upgrades and maintenance: Assist in the deployment of software updates, patches, and system upgrades Conduct routine maintenance tasks, such as system monitoring, performance tuning, and preventive maintenance activities Security and antivirus management: Implement and enforce security measures to protect computer systems and data from unauthorized access, malware, and other security threats Update antivirus software and ensure systems are protected against known vulnerabilities Collaborate with IT team: Work closely with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues and contribute to IT projects and initiatives