Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company At Poppulo, we re working on what s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there s no such thing as a perfect" candidate we re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. Job Summary You will bring significant design experience to the role. You can confidently pitch ideas and deliver best practice advice to clients. You take pride in delivering projects from start to finish and communicating the creative vision effectively and clearly. You will be a successful team member if you are self motivated, constantly curious, seek to understand and actively work towards the success of the team and the company. Should be flexible to work in US hours when required Responsibilities: Proactively manage your workflow and projects from start to finish via a Salesforce case queue Book screenshare design discoveries and consultations with customers as needed via a shared calendar and Microsoft Teams Have a solid understanding of designing for HTML email Create visually engaging, high quality designs based on email best practice Build, test and deliver HTML email templates within the Poppulo system that are user friendly and cross client compatible Advise customers on best practice use of the Poppulo system Candidate Expertise Required: Minimum 4+ years of experience in web design A bachelors degree in multimedia, graphic design, web design, front end programming or related field, or an equivalent combination of relevant experience, education and training Strong digital portfolio displaying creative, user friendly and clean designs Proficiency in Adobe Creative Suite Proficiency in Figma HTML CSS coding Experience with motion graphics and animation Experience with Responsive design media queries Experience in using Microsoft suite Skills and Experience Beneficial for This Role: Strong background in customer service and ability to articulate concepts and recommendations, both written and verbally in English Significant design experience demonstrating ability to stay on brief and work within deadlines Be self motivated and comfortable working independently Be a team player, establishing great working relationships with colleagues Have excellent organizational and time management skills Knowledge of industry trends and accessibility guidelines Ability to problem solve and troubleshoot known email design issues Strong focus on attention to detail Who We Are We are a values driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that s on the move. We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. Thats what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

Introduction: Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we re working on what s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there s no such thing as a perfect" candidate - we re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. Key Responsibilities: As a Senior Frontend Engineer, you will take ownership of features, modules, or products depending on the scope. You will be responsible for working with the PM team to define technical requirements and develop detailed UI/UX designs. You will write and review code based on modern frontend development best practices. Your responsibilities include unit testing, ensuring code quality, and optimizing performance. Ownership of product delivery involves product demos, ensuring error-free production deployments, and troubleshooting frontend issues. Must-Haves: 7-12 years of development experience in frontend technologies. Expertise in React.js (React 16+) and modern component-based architecture. Experience with state management libraries like Redux Toolkit, Recoil, or Zustand. Proficiency in TypeScript for scalable and maintainable frontend applications. Strong understanding of JavaScript (ES6+), HTML5, CSS3, and responsive design principles. Hands-on experience with UI frameworks such as Material UI, Tailwind CSS, or Chakra UI. Experience developing and optimizing single-page applications (SPAs). Proficiency with modern testing frameworks such as Jest, React Testing Library, Playwright, or Cypress. Experience integrating frontend applications with RESTful APIs and GraphQL. Experience with frontend build tools and module bundlers like Webpack, Vite, or ESBuild. Proficiency in version control systems (Git/GitHub/GitLab). Familiarity with CI/CD processes for frontend applications. Experience in performance improvement and scalability of frontend applications. Experience with containerization technologies (Docker, Kubernetes). Nice to Have: Experience in Angular (12+) and hybrid frontend architectures. Familiarity with design systems and component-driven development. Experience in micro-frontend architecture and module federation. Knowledge of authentication and authorization (OAuth, JWT, OpenID Connect). Experience with observability tools like Grafana, Prometheus, and Sentry. Experience in event-driven architectures using WebSockets, Kafka, or Firebase Realtime Database. Experience working with headless CMS solutions like Strapi or Contentful. Experience with internationalization (i18n) and accessibility (WCAG). Behavioral Competencies: High level of ownership of the frontend product. Experience engaging directly with customers and stakeholders. Strong problem-solving skills and ability to work in a fast-paced environment. Team-oriented and collaborative engineering culture. Passion for mentoring and sharing knowledge. Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that s on the move.We live the Poppulo values each day, as they are key to everything we do. Bring Your Best Self We show up authentically, are self-aware and always strive to be better. See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. Together We re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. Thats what makes us a team.Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.Poppulo is an equal opportunity employer. We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

We re looking for a Content Documentation Lead to manage and improve both customer-facing product content and internal process and policy documentation. This role is key in helping our customers and teams access clear, useful, and up-to-date information when they need it. You will work closely with teams across Product, Engineering, Customer Support, and Operations to write and maintain documentation that supports customer adoption and smooth internal processes. Key Responsibilities Customer-Facing Product Documentation Create and maintain customer guides, FAQs, troubleshooting articles, and release notes that help customers get the most from our product. Work with Product Managers and Engineers to understand new features and updates to ensure documentation is accurate and ready in line with product releases. Collaborate with Customer Support to understand common customer questions and challenges and develop content that helps reduce support tickets. Review and update existing product content to ensure it stays current, consistent, and easy to understand. Internal Process Policy Documentation Work with Operations, Product, and Customer teams to document internal processes, team policies, and best practices. Help ensure internal documentation is easy to access, well-structured, and regularly updated to reflect changes. Support teams in creating clear guides for internal use, including onboarding materials, workflows, and process improvements. Content Management Improvement Plan and prioritize content updates in line with product releases and business needs. Regularly review and improve both customer-facing and internal content to keep it relevant and accurate. Suggest and implement ways to make documentation easier to find and use. Track and share feedback and usage data to help improve content quality and usefulness over time. Role Requirements 6+ years experience in content creation, technical writing, product documentation, or process documentation, ideally within a B2B SaaS environment. Strong writing and editing skills able to explain complex ideas in simple, clear language. Comfortable working across teams (Product, Engineering, Support, Operations) to gather information and develop effective content. Well-organized and able to manage multiple projects and deadlines at once. Experience with tools like Salesforce, Jira, Confluence, MadCap Flare or similar platforms. A good eye for content structure and consistency. Bonus: Experience writin g API or developer documentation, or familiarity with internal knowledge systems.