We are currently looking for a Sales Account Executive to join our team. As a Sales Account Executive, you will be responsible for managing and expanding our client base by implementing effective sales strategies. You will be responsible for building strong relationships with clients and ensuring their satisfaction with our services. Responsibilities: - Develop and execute effective sales strategies to meet and exceed sales targets. - Build and maintain strong relationships with clients. - Identify new business opportunities and develop strategies to capitalize on them. - Negotiate contracts and agreements with clients. - Provide exceptional customer service and ensure client satisfaction. - Maintain accurate records of all sales activities and customer interactions in CRM software. - Collaborate with other teams to ensure seamless delivery of services to clients. - Stay up-to-date with industry trends and developments. Requirements - Bachelors degree in Business Administration or related field. - At least 0-1 year of experience in sales or account management. - Excellent communication and negotiation skills. - Proficiency in CRM software. - Strong time management skills. - Sales skills and ability to close deals. - Knowledge of B2B marketing strategies. Benefits - Health insurance coverage for self , spouse and kids. - Retirement savings plan with employer matching contributions. - Opportunities for professional development and advancement within the organization.

Job_Description":" We are looking for a highly skilled and experienced professional with primary expertise in Application Packaging and Microsoft Intune to join our team. The ideal candidate will possess a strong technical background and can troubleshoot, package, and deploy applications efficiently in a dynamic environment. The role requires hands-on experience with Intune, Win32 app packaging, and PowerShell scripting. Key Responsibilities: Expertise in Application Packaging and deployment for both internal and external applications. Hands-on experience with Microsoft Intune, including the creation and testing of profiles and policies. Proficiency in Win32 app packaging for deployment through Intune. Troubleshoot and resolve issues related to application deployment and policy enforcement in Intune. Strong PowerShell scripting skills for automating tasks within Intune and enhancing deployment processes. Collaborate with the team to identify and resolve technical challenges related to application deployment and management. Requirements 6+ years of experience in Application Packaging and Intune. Deep technical knowledge of Microsoft Intune, including experience in profile creation, app deployment, and policy management. Proficiency with Win32 app packaging and the deployment of Windows applications. Strong troubleshooting skills, particularly in resolving issues related to application deployment and Intune configurations. Advanced skills in PowerShell scripting to automate tasks and improve deployment processes. Excellent communication skills and the ability to work effectively in a remote, global team. This position requires the candidate to work permanent night shifts from 06:00 PM to 03:00 AM IST. Benefits - Health insurance coverage for self , spouse and kids. - Retirement savings plan with employer matching contributions. - Opportunities for professional development and advancement within the organization. ","

Job_Description":" The Order Fulfillment Specialist manages the entire order fulfillment process, ensuring accurate and timely delivery of customer orders. This role involves coordinating with vendors, internal teams, and customers to ensure smooth execution of all orders, from purchase order creation to invoicing and stock management. Key Responsibilities: Releasing Purchase Orders (PO) to Vendors : Generate and release accurate purchase orders (PO) to vendors based on inventory requirements and customer orders. Follow up with vendors to confirm order receipt and ensure timely processing and delivery. Loading Bills : Input and process billing details into the system to ensure accurate record keeping for customer orders. Reconcile billing information with purchase orders and shipment receipts to ensure accuracy before processing. Vendor Follow-Up : Regularly follow up with vendors to ensure on-time delivery and manage any delays or issues. Communicate clearly with vendors regarding order status, and track any discrepancies or changes in delivery timelines. Customer Updates : Provide timely and clear updates to customers on the status of their orders, including shipping and delivery information. Address customer inquiries, resolve issues, and proactively manage any potential order delays or concerns. Cross-Functional Department Coordination : Collaborate with sales, logistics, and inventory teams to ensure that all customer orders are processed efficiently and on time. Serve as a point of contact between departments to resolve issues, align on priorities, and ensure customer satisfaction. Invoicing Customers as per Customer PO : Create and send invoices based on customer purchase orders, ensuring that all pricing and quantities are accurate. Resolve any discrepancies in invoicing by coordinating with the finance and sales teams to ensure proper billing and payment collection. Creation of Non-Returnable Delivery Challans (DC) : Generate and issue non-returnable delivery challans (DC) for shipments dispatched to customers, ensuring correct details on the document. Maintain accurate records of all delivery challans for tracking, auditing, and compliance purposes. Maintain Customer Stock Sheet : Update and maintain customer stock sheets, monitoring inventory levels and tracking product movements. Provide customers with up-to-date stock information and assist with inventory planning and replenishment as needed. Requirements Proven experience in order fulfillment, logistics, or supply chain management. Excellent written and verbal communication skills to interact with vendors, customers, and internal teams. High attention to detail, particularly when processing orders, invoices, and inventory records. Proficient in Microsoft Office Suite and experienced with Order Management Systems (OMS) or Enterprise Resource Planning (ERP) software, Zoho. Bachelors degree in Business Administration, Supply Chain Management, or related field (preferred). Benefits Health insurance coverage for self, spouse, and kids. Long-term benefit plan with employer matching contributions. Opportunities for professional development and advancement within the organization. ","

Job_Description":" Job Summary We are seeking a highly motivated individual to join our team as an EUC Corporate Hardware Coordinator and Customer Support Specialist. In this role, you will be responsible for managing hardware activities for all GEO regions, including coordination of hardware returns, shipments, replacements, etc. Additionally, you will provide customer support and service request enhancements with a main focus on providing access and permissions to systems and applications. Responsibilities: First point of contact for IT-related queries and hardware issues. Provide basic troubleshooting for laptops, desktops, printers, scanners, and other IT peripherals. Handle software installations, updates, and basic configuration (e.g., MS Office, Outlook, VPN clients, Antivirus). Respond to incidents and service requests logged via the ticketing system, ensuring timely acknowledgment and resolution within SLAs. Diagnose and troubleshoot hardware failures (RAM, HDD, Motherboard, Network Adapters, etc.). Assist in setting up and maintaining IT equipment, including desktops, laptops, monitors, docking stations, etc.. Perform asset tagging, inventory management, and hardware audits. Coordinate with vendors for hardware repairs and warranty claims. Support with password resets, account lockouts, and profile configurations in Active Directory/Azure AD. Assist with user onboarding/offboarding processes configuring new joiner systems, creating accounts, and decommissioning old hardware. Basic troubleshooting of LAN, WiFi connectivity issues. Coordinate with the Network Team for escalations if required. Ensure proper configuration of IP, DNS, and Proxy settings on user systems. Maintain incident logs, issue tracking sheets, and resolution documents. Contribute to the knowledge base by documenting fixes for recurring issues. Provide regular reports to team leads on ticket volumes, resolution times, and common issues. Requirements Basic understanding of Windows OS, Mac OS (if applicable), and common applications. Good knowledge of desktop/laptop hardware components. Familiarity with Active Directory and basic user administration. Basic understanding of LAN/WAN, IP addressing, DNS, and VPN. Strong communication and interpersonal skills for remote and on-site support. Ability to work under pressure and manage multiple tickets simultaneously. Experience with ITSM tools (ServiceNow, Jira, etc.) Basic troubleshooting of printers, scanners, and conferencing equipment. Awareness of ITIL processes (Incident Management, Request Fulfillment). Knowledge of remote support tools (AnyDesk, TeamViewer, SCCM, Intune). Diploma / Bachelors degree in IT, Computer Science, or related field. CompTIA A+ , ITIL v4 Foundation Benefits Health insurance coverage for self, spouse and kids. Retirement savings plan with employer matching contributions. Opportunities for professional development and advancement within the organization. ","

Job_Description":" In this role, you will manage and oversee the overall Cloud infrastructure across AWS, GCP, and Azure.You will also be responsible for facilitating application upgrades, conduct monitoring, and providesupport to Dev and QA teams for Cloud projects. Additionally, you will also be accountable foradministering Atlassian tools like JIRA and Confluence. Build, configure, deploy, and monitor applications infrastructure in AWS and Azure Cloud. Implement tools and automation for build, configuration management, continuous integration(CI), static and dynamic code analysis, deployment, and application server monitoring. Managing and supporting Cloud infra, networking and storage. Technically support the team on all DevOps tools and applications. Debugging issues and working with teams across organization. Providing ideas and implementing DevOps/SRE best practices. Administer and configure Atlassian tools like JIRA, Confluence Work on Azure DevOps tool administration. Work on Cost optimization recommendations and techniques across cloud platform. Work on tools like Power Automate to automate the flows. Automation using Boto3 Python, Terraform for multi cloud environments. Requirements Proficiency in Cloud Platforms - AWS, Azure, and GCP. Hands on experience in Programming Languages: Python, Bash and/or Shell scripting. Expertise in tools such as Atlassian Jira, Confluence or Azure DevOps, Azure Artifact, Jenkins,Gen-AI/ Conversational AI and IAC. Expertise in OS: Unix /Linux windows OS Administration. Good understanding of Tech Domain: Compute, networking, and storage architectures. Experience with Databases: PostgreSQL, MySQL, MSSQL. Good written and verbal communication skills. Benefits Health insurance coverage for self, spouse and kids. Long-term benefit savings plan with employer matching contributions. Opportunities for professional development and advancement within the organization. ","

Job_Description":" We are seeking a highly experienced Lead Network Engineer - Implementation Expert to manage and execute advanced IT networking and security projects. This role involves designing, implementing, and managing network solutions that meet client needs while ensuring robust security measures. The ideal candidate will have a strong background in network engineering, proven project management skills, and the ability to deliver high-quality solutions in diverse client environments. Key Responsibilities: Client Engagement: Travel to client sites to assess network requirements, design appropriate solutions, and carry out implementations. Perform thorough evaluations of existing infrastructure to identify client needs. Network Design and Implementation: Design: Develop network architectures and solutions tailored to client needs. Implementation: Deploy network systems and components, including routers, switches, firewalls, and wireless access points. Configuration and Optimization: Routers: Configure and optimize routing protocols and settings. Switches: Set up and manage LAN switches, including VLAN configuration. Firewalls: Implement and configure firewalls to secure network perimeters. Wireless Access Points: Install and configure to provide secure Wi-Fi connectivity. Load Balancers: Deploy and manage load balancing solutions for optimal traffic distribution. Testing and Validation: Conduct rigorous testing and validation of network setups to confirm functionality, performance, and alignment with client requirements. Troubleshooting and Support: Diagnose and resolve network issues encountered during and after implementation. Provide ongoing support to maintain system stability and client satisfaction. Documentation: Develop and maintain detailed documentation of network configurations, installation processes, and client-specific instructions. Ensure all changes and updates are accurately recorded. Compliance and Standards: Ensure all network implementations adhere to industry standards, best practices, and regulatory requirements. Project Coordination: Collaborate with project managers and other stakeholders to ensure timely delivery of network solutions, within budget, and according to project specifications. Requirements Bachelordegree in Computer Science, Information Technology, Network Engineering, or a related field. CCNA (Cisco Certified Network Associate) certification is required; additional certifications (e.g., CCNP, CCIE) are preferred. Minimum of 6+ years of experience in network engineering, with at least 3 years focusing on network implementation and client-facing roles. Extensive experience in configuring and managing various network components and technologies. Proficiency in network protocols, routing, switching, and security practices. Familiarity with network management and monitoring tools. Willingness to travel to client sites as necessary. Proven ability to manage projects, adhere to deadlines, and work collaboratively with various teams and stakeholders. Benefits Health insurance coverage for self, spouse and kids. Long-term benefit savings plan with employer matching contributions Opportunities for professional development and advancement within the organization ","

Job_Description":" We are seeking a skilled L1 Network Engineer to support IT networking and security projects. This role involves assisting in the design, implementation, and management of network solutions while ensuring security and operational efficiency. The ideal candidate should have a foundational understanding of network engineering, troubleshooting skills, and the ability to work in client environments. Key Responsibilities: Client Engagement: Assist in on-site assessments of network requirements and implementation support. Conduct basic evaluations of existing infrastructure to help identify client needs. Network Implementation Configuration: Support the deployment of network components, including routers, switches, firewalls, and wireless access points. Assist in configuring and optimizing: Routers: Basic routing configurations and monitoring. Switches: VLAN setup and switch management. Firewalls: Basic firewall rule implementation. Wireless Access Points: Assisting in setup and troubleshooting. Load Balancers: Supporting configuration and monitoring. Testing Troubleshooting: Conduct basic testing to validate network performance and functionality. Assist in diagnosing and resolving network issues under supervision. Documentation: Maintain records of network configurations and updates. Assist in preparing reports on network health and performance. Compliance Standards: Ensure implementations follow industry standards, security protocols, and best practices. Project Coordination: Work closely with senior engineers and project managers to ensure timely project execution. Assist in monitoring project progress and documenting key updates. Requirements Bachelordegree in Computer Science, Information Technology, Network Engineering, or a related field. CCNA (Cisco Certified Network Associate) certification is required; additional certifications (e.g., CCNP, CCIE) are preferred. Minimum of 2+ years of experience in network engineering. Experience in configuring and managing various network components and technologies. Proficiency in network protocols, routing, switching, and security practices. Familiarity with network management and monitoring tools. Willingness to travel to client sites as necessary. Benefits Health insurance coverage for self, spouse and kids. Long-term benefit savings plan with employer matching contributions. Opportunities for professional development and advancement within the organization. ","

Job_Description":" We are seeking a highly motivated and experienced Salesforce Test Analyst with Salesforce administration skills & strong testing experience, to join our SUSE Salesforce Team. This role will help us to create a dedicated testing function within our existing Salesforce support and development team. Responsibilities: Testing and Quality Assurance: Develop and execute test plans, test cases, and test scripts to ensure that software meets defined requirements and quality standards. Perform various types of testing, including functional, integration, regression, and performance testing. Assist with UAT best practices and assisting the Salesforce business team to help coordinate business testing. Configuration Management: Configure and maintain SUSE Salesforce and related software components, ensuring optimal performance and stability. This may include configuring operating systems, applications, and network settings. Collaboration and Communication: Effectively communicate with cross-functional teams, including product managers, developers, testers, and stakeholders. Facilitate meetings, workshops, and presentations to share information and gather feedback. Documentation: Create and maintain comprehensive documentation, including requirements specifications, test plans, test cases, user manuals, and release notes. Process Improvement: Identify opportunities for process improvement and contribute to the optimization of development and testing methodologies. Problem Solving: Analyze and troubleshoot issues, working with development teams to identify root causes and implement effective solutions. Staying Current: Stay up-to-date with the latest Salesforce technologies and industry best practices. Requirements Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field. Strong understanding of software development lifecycle (SDLC) methodologies, such as Agile and Waterfall. Hands-on experience with Salesforce configuration Sales Cloud, Service Cloud, Experience Cloud. Strong knowledge of testing methodologies and experience with various testing techniques. Experience with setting up and maintaining automated testing would be preferred. Excellent analytical, problem-solving, and communication skills (written and verbal). Ability to work independently and as part of a team. Strong attention to detail and a commitment to quality. Relevant Salesforce certifications would be an advantage Benefits Health insurance coverage for self, spouse and kids. Long-term benefit savings plan with employer matching contributions. Opportunities for professional development and advancement within the organization. ","

As a Service Delivery Manager, your role is to oversee and manage the service delivery operations and activities related to the deployment and support of resident engineers at client sites. You will be responsible for ensuring the successful delivery of services, meeting client expectations, and driving customer satisfaction. This position requires a combination of technical expertise, leadership skills, and customer relationship management. Key Responsibilities: Service Delivery Management: Oversee the end-to-end service delivery process for resident engineer services. Ensure adherence to service level agreements (SLAs) and client requirements. Monitor service performance, identify areas for improvement, and implement corrective actions as necessary. Collaborate with cross-functional teams to ensure seamless service delivery. Team Management: Manage a team of resident engineers responsible for providing technical support and assistance to clients. Recruit, train, and develop a skilled workforce. Ensure adequate staffing levels, manage resource allocation, and optimize workforce utilization. Foster a positive work environment that promotes teamwork, productivity, and employee growth. Client Relationship Management: Establish and maintain strong relationships with key client stakeholders. Conduct regular meetings and communication to understand client needs, address concerns, and provide updates on service delivery. Act as the primary point of contact for escalations and conflict resolution. Proactively identify opportunities to enhance customer satisfaction and exceed client expectations. Technical Expertise: Possess a deep understanding of the system-integrated companys products, solutions, and services. Stay up-to-date with the latest industry trends, technologies, and best practices. Provide technical guidance and support to resident engineers as needed. Collaborate with technical teams to ensure timely resolution of technical issues and escalations. Performance Monitoring and Reporting: Develop and implement mechanisms to monitor and measure the performance of resident engineers. Establish key performance indicators (KPIs) and metrics to assess service quality, customer satisfaction, and team performance. Prepare regular reports and presentations to provide insights and recommendations for improvement. Process Improvement: Continuously evaluate and improve service delivery processes and workflows. Identify opportunities for automation, standardization, and efficiency enhancements. Collaborate with relevant stakeholders to implement process improvements and drive operational excellence. Contract Management: Collaborate with the sales and legal teams to ensure proper contract management for resident engineer services. Review and negotiate contract terms, service level agreements, and pricing structures. Ensure compliance with contractual obligations and terms. Financial Management: Monitor financial performance related to resident engineer services. Analyze revenue and cost data, identify areas for cost optimization, and make strategic recommendations to maximize profitability. Requirements Bachelors degree in a relevant technical field such as computer science, information technology, or engineering. Additional certifications or advanced degrees are a plus. 4+ yrs of Proven experience in a service delivery management role, preferably in a system-integrated company or IT services provider. Strong technical background and understanding of system integration, networking, and IT infrastructure. Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team of resident engineers. Exceptional communication and interpersonal skills, with the ability to build strong client relationships and effectively communicate technical concepts to non-technical stakeholders. The customer-centric mindset with a focus on delivering exceptional service and exceeding client expectations. Strong problem-solving and decision-making abilities, with a track record of resolving complex customer issues. Proficiency in performance monitoring, data analysis, and reporting tools. Knowledge of project management methodologies and best practices. Ability to work under pressure, meet deadlines, and adapt to a fast-paced and dynamic environment.