Welcome & Greet Guest, Check -in, Check-out, Handle inquiries & requests etc.Responsibilities:Guest Reception and Assistance:Welcome and greet guests and clients in a warm and professional manner.Provide information and assistance to guests regarding services, facilities, and local attractions.Address and resolve guest inquiries and complaints promptly and professionally.Check-in and Check-out Procedures:Manage the check-in and check-out processes efficiently and accurately.Verify guest information and process payments.Issue and manage room keys or access cards.Inquiry and Request Handling:Respond to phone calls, emails, and in-person inquiries.Handle guest requests for services, such as reservations, transportation, and room service.Coordinate with other departments to fulfill guest requests.Administrative Support:Maintain accurate records of guest information and transactions.Assist with administrative tasks, such as filing, photocopying, and data entry.Manage incoming and outgoing mail and deliveries.Handle cash and credit card transactions.Maintain a clean and organized front desk area.Reservation Management:Process reservations, changes and cancellations.Monitor room availability.