Presales

Job Description

*This Position is on Third Party Payroll* Job Objective: Looking for a Pre Sales representative to help with tasks such as greet our guests, schedule appointments, handle queries, distributing walk-ins and complaints. Role & responsibilities: 1. Customer Handling Greet and welcome guests as soon as they arrive at the office. Scheduling meetings and appointments. Intimate Facility team to ask Tea/Coffee & snacks with making customer comfortable. Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g., pens, forms, brochures). 2. Client Interaction: Provide basic and accurate information in person. Assist clients in scheduling appointments with Sales or CRM team. Handle inquiries and seek information about property, service for which customer/prospect has arrived. Entering Lead in system & filling enquiry form if visitor is potential prospect. 3. Administrative Support; Receive, sort, and distribute Walk-inns to available Sales Team if direct customer OR route to Sales person if client is with Channel Partner. Perform other Front-end duties such as collecting cheques from Visitors once demand is raised . Entering details in daily collection sheet with sharing it in day end & monthly MIS in month end. Sharing walk-inns detail to Sales Head for the day & monthly MIS in month end. Support marketing and promotional activities by assisting in organizing events, display of marketing materials in premises, etc. Manage incoming and outgoing correspondence, physical mail and parcels. Educational Qualification and Experience: • Diploma in Hospitality/Hotel Management/Any Bachelors degree • Minimum 2 Years of Experience as Air Hostess or in 3/4 Star Hospitality Establishment. • Knowledge of Microsoft Office Suite (Word, Excel, Outlook). • Professional attitude and appearance.