Presales Engineer

Job Description

Key Responsibilities: Technical Expertise: Provide technical support and expertise to the sales team and customers during the presales process. Solution Design: Design and develop innovative AV solutions that meet customer requirements and align with industry standards. Proposal Development: Create detailed proposals, including technical specifications, system designs, and cost estimates. Client Engagement: Engage with clients to understand their needs, conduct site surveys, and present AV solutions. Collaboration: Work closely with sales, engineering, and project management teams to ensure seamless project delivery. Product Knowledge: Stay updated on the latest AV technologies, products, and trends, with a focus on LED signage solutions. Training: Provide training and support to sales and technical teams on AV solutions and technologies. Documentation: Maintain accurate and up-to-date documentation of designs, proposals, and customer interactions. Qualifications: Education: Bachelor’s degree in Engineering, Information Technology, or a related field. Relevant certifications in AV technologies are a plus. Experience: Minimum of 2 years of experience in AV system design and presales support. Technical Skills: Strong knowledge of AV systems, including audio, video, control systems, and networking. Experience with LED signage is highly desirable. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences. Problem-Solving: Strong analytical and problem-solving skills with a keen attention to detail. Customer Focus: Ability to build and maintain strong relationships with clients and deliver exceptional customer service. Team Player: Ability to work effectively in a collaborative team environment. Show more Show less