Job Description

1. Quality Audit: Creation of Quarterly Quality Audit Report which will evaluate the lead servicing parameters of every agents. 2. Reporting and Process Adherence: Sending Daily Reports & Maintaining Site Visit Data and Adhere to processes defined. 3. Site Visit: To Generate Site Visits for existing projects. 4. Lead to Site Visit: To achieve the Lead to Site Visit at a conversion. 5. Lead Creation & Lead Management: To ensure that all leads generated are serviced according to the process defined and new leads of CP and Referral are been created in accordance with the company policy 6. Business contribution across SOA: To ensure that against Sales Target, generated from Channel Partner & comes from Existing Customers Referrals. 7. Pre-Sales experience with Premium / Super Premium Category. 8. Candidate should have good Communications & convincing skills 9. Excellent conversational and customer service.