Job Description

Customer Adoption & Guidance: Guide customers through their ARIS adoption journey, leveraging deep expertise in ARIS, APG (ARIS Process Governance), and GRC (Governance, Risk, and Compliance) to help them maximize value and navigate challenges. End-to-End Delivery Ownership: Manage the delivery of ARIS, APG, and GRC services, ensuring high-quality, on-time implementations for both new and existing customers. Solution Design and Implementation: Lead the design, configuration, and deployment of ARIS, APG, and GRC solutions tailored to client needs, ensuring alignment with industry best practices. Project Management: Oversee project timelines, resources, and deliverables, ensuring successful and timely completion of ARIS, APG, and GRC projects. Training and Support: Conduct training sessions for client teams on ARIS, APG, and GRC functionalities and provide ongoing support to address any post- implementation issues. Continuous Improvement: Stay abreast of the latest developments in ARIS, APG, GRC, and BPM methodologies, proactively recommending enhancements to clients. Skills and Competencies: ARIS, APG, and GRC Expertise: In-depth knowledge of ARIS, APG, and GRC products, delivery methodologies, and commercial models. Proven ability to lead ARIS product implementations for customers and integrate APG and GRC functionalities effectively. Customer Relationship Management: Skilled at managing challenging customer situations, de-escalating issues, and consistently focusing on customer success. End-to-End Project Experience: Proven experience in leading and executing at least two full-cycle ARIS implementations, including integration of APG and GRC components, ensuring successful customer outcomes. Executive Engagement: Experience in engaging with C-level executives, delivering compelling value propositions, and navigating high-stakes conversations. Change Management: Ability to drive a mindset shift, encouraging customers to embrace the full potential of ARIS, APG, and GRC products for improved business outcomes. Analytical & Problem-Solving Skills: Strong analytical abilities and problem-solving skills, with a focus on delivering solutions that meet customer needs. Collaboration & Commitment: A team-oriented mindset with a strong personal commitment to achieving organizational goals in a collaborative setting. Proposal Management: Proficient in creating and managing deliverables for fixed- price proposals. Qualifications: Education: Bachelors or Masters degree in Computer Science, Information Technology, Business Administration, or a related field. Experience: 4-5 years of hands-on experience with Software AG ARIS, including at least two full-cycle ARIS implementations, ARIS enhancement projects, as well as APG and GRC integration. Certifications: Relevant ARIS or BPM certifications, BPM framework certification, and certifications in APG and GRC methodologies are advantageous.