Job Description

The Principal Operations Engineer is a part of our Product and Engineering team who are at the forefront of ensuring reliability, scalability and availability across our products so that our customers are safe from attacks and breaches. In this role you will be focussed ensuring our products are delivering a secure, available, reliable and scalable experience. You will be working on a high impact and cross-functional team, creating end-to-end security solutions that drive customer success.You will have the opportunity to further enhance your skills surrounded by a team of incredibly smart and experienced Engineers, whilst mentoring others. In this role, you will: Collaborate with multiple operations/SRE and development teams and other key stakeholders to identify potential risks to availability/reliability . Establish patterns and standards around testing and operations to improve reliability, quality, and time-to-market of our suite of software solutions Design and establish methods for how teams should execute comprehensive test plans to identify software defects across functional, performance, usability, and regression testing areas Be involved in the creation, design and planning of upcoming testing strategies, operational improvements and decisions around tooling and frameworks relating to SRE/Operations Regularly monitor our applications/infrastructure and identify opportunities for improving efficiencies or MTTR Deeply understand our products and make high impact decisions to support our customers The skills you'll bring include: A minimum of 10 years experience in testing, operations and software development using java, python, go, terraform, ansible, spinnaker, jenkins or other equivalent programming languages/frameworks Excited by technology, curious and eager to learn, with the ability to mentor more junior members of the team The attitude and ability to thrive in a high-growth, evolving environment Collaborative team player who has the ability to partner with others and drive toward solutions Strong creative problem solving skills Solid communicator with excellent written and verbal communications skills both within the team and cross functionally and strong attention to detail Demonstrable experience of delivering complex solutions to customers Demonstrable experience of instigating continuous delivery and continuous integration patterns