Process Associate L1

Job Description

Job description: Process Associate Content Moderation/Mapping POI Role- in English Language- Non voice Role, Understanding the basic nature of the domain and relating that to the search process, Should possess a better understanding of the industry and adhere to the company policies/procedures. Competencies: Process Associate Content Moderation You will be supporting customers of the Largest Search Engine You will be Content Moderator. You will be Moderating the social media, entertainment, political contents Five-day working with 2days rotational off(Work From Home) Good communication skills in English A team player Active Watching and, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Display Ownership and accountability Quickly build trust and confidence with customer Own and resolve customer issues efficiently, effectively, and empathetically Excellent comprehension and articulation skills Excellent communication skills written. Desired Qualification/Experience: One year of experience to Maximum 4 Years Any under graduate degree, diploma Minimum typing speed of 35 words per minute with 95% accuracy Good knowledge of English Should possess good analytical and problem-solving skills. Adaptable to learn new processes, concepts, and skills. Should be willing to work in shifts. Contact Number : Naveen : 81065-98777