Process Audit Manager

Job Description

Role Summary: The Process Audit Manager will be responsible for enhancing the efficiency, compliance, and effectiveness of business processes and dealer operations. This role requires strategic planning, strong analytical capabilities, and cross-functional collaboration to drive operational excellence and ensure adherence to company policies and regulatory standards. Key Responsibilities: Audit Planning & Strategy: Develop and implement a comprehensive audit strategy and annual audit plan for dealer operations. Align audit activities with corporate objectives and regulatory requirements. Audit Execution: Oversee and conduct complex audits of business processes and dealer operations. Assess adherence to internal policies, operational effectiveness, and industry compliance. Risk Identification & Process Improvement: Identify risks, inefficiencies, and non-compliance in business and dealer processes. Provide clear, actionable recommendations to address audit findings. Cross-functional Collaboration: Collaborate with cross-functional teams and senior management to support business objectives. Ensure effective implementation of corrective actions by engaging with process owners and dealership stakeholders. Performance Monitoring: Regularly review dealer performance metrics, customer satisfaction, internal controls, and brand compliance. Ensure consistency and sustainability of operations in line with business goals. Reporting & Communication: Deliver periodic reports to senior management on audit outcomes, key risks, and improvement initiatives. Maintain transparency and drive accountability throughout the audit lifecycle. Qualifications & Requirements: Professional Qualification – CA/ CMA. Minimum [9] years of experience in process auditing or internal audit. Strong understanding of business operations, risk management, and regulatory compliance. Excellent analytical, leadership, and interpersonal skills. Proficiency in audit tools, data analytics, and reporting software.