Job Description

Role Purpose Statement (Write a brief statement regarding the objective of the position and why it exists): Facilitator of Lean Projects across the BBS Centers Main Accountabilities (List 6-8 major areas of responsibilities in order of importance, and purpose of these activities: Own, manage and track Lean implementation plan (both short term during the Lean project but also long term for continuous improvement) Drive the assigned Lean projects independently with zero conflicts by utilizing change management and project management skills Must be mentoring the Lean projects independently Ensure appropriate centre resources are involved and trained during the Lean project and ensure sustenance Circulate the Lean project tracker periodically Independently manage IDEA generation program from generation until implementation and ensure sustenance Perform root cause analysis and resolve problems Identify business improvement opportunities within the organization Measure the teams performance through Balanced Team Score Card on quarterly and annually Track the Lean Six Sigma training DNA for the entire BBS and circulating the report periodically Coordinating BQC meetings across the BBS centres Coordinating Monthly Process Performance Dash Board Meetings for KPIs monitoring Facilitating the Lean Six Sigma Trainings, Assessments and Certifications across the BBS centres Facilitating the Visual Management for CI on the floor at BBS Mohali Impact/Dimensions (Describe the strategic impact of the role / Using dollars and/or numbers, list the pertinent statistics of the position which clarify major areas of impact. Examples are: # of employees supervised, annual budget, annual sales/revenue): 10 FTEs through Lean Six Sigma process improvement initiatives Key Performance Indicators (KPIs) (Measurable outcomes that the position contributes to): Headcount Productivity BBS P&L Savings Major Opportunities and Decisions (Describe the more difficult and/or complex challenges or opportunities and decisions faced in doing work, improving processes or meeting customer needs. Where must position focus to be successful?): Lean projects facilitation Mentoring CI initiatives Management/Leadership (Describe the level of management and leadership skills required for the role. Identify key specialties, technical and knowledge areas necessary to accomplish responsibilities and desired results): Effective Communication Skills Lean Management Key Relationships, Stakeholders & Interfaces (External & Internal): Stakeholders relationship is key to the success of this role as it includes stupendous amount of stakeholders engagement with various parties both Internal and external. SDLs All employees of BBS Knowledge and Technical Competencies (Identify knowledge and specific technical competencies to accomplish the desired end results. Some examples are licenses & certifications and knowledge and abilities): Lean certification from a reputed institution. Lean Six Sigma Yellow Belt from a reputed organization is mandatory and Lean Six Sigma Green Belt is preferred.