Job Description

We want to shape the future with vision and innovation. Be part of it and develop your full potential! As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 12,000 employees in more than 30 countries, we design, implement, and develop custom-fit SAP solutions for our global customers. Would you like to take the next step in your career and be part of our highly qualified team? Then support our customers remotely as a valued contact person through the optimal and stable operation of complex SAP applications! Are you ready to break new ground? Convince us with your potential: Job Title: Process Quality Consultant - (L2) Experience: 2 - 4 Years Job Location: Hyderabad Mode of work: Work from office Job Summary: We are seeking a Process Quality Consultant (Level 2) to support and implement quality improvement initiatives across business processes. This role involves conducting process analyses, identifying inefficiencies, and ensuring adherence to industry standards and compliance requirements. The ideal candidate has some prior experience in process quality management, a strong analytical mindset, and familiarity with methodologies such as CMMI and Lean or Six Sigma. Key Responsibilities: Analyze existing workflows and recommend process optimization strategies. Assist in designing and implementing process improvement initiatives. Support root cause analysis and corrective action planning. Ensure business processes align with quality standards such as ISO 9001, Six Sigma, or Lean methodologies and CMMI Level 3. Participate in internal audits and regulatory compliance checks. Support documentation of Standard Operating Procedures (SOPs). Collect and interpret quality data to assess process performance. Develop reports, dashboards, and presentations to communicate findings. Provide insights based on trend analysis to drive continuous improvement. Assist in conducting training sessions on quality best practices. Act as a connection between different departments to ensure smooth process execution. Support initiatives that enhance customer satisfaction and operational effectiveness Required Skills & Qualifications: Experience: 2 - 4 years of experience in process quality, business process improvement, or a similar role. Education: Bachelors degree, Engineering, Quality Management, or a related field. Certifications (Preferred but not required): Six Sigma (Yellow/Green Belt), Lean, ISO 9001, or other relevant quality certifications. Get empowered by NTT DATA Business Solutions! Are you the person we're looking for? If yes, we look forward to receiving your application for this vacancy. Write to Satyendra.TVNR@nttdata.com;