Job Description

Role & responsibilities We are seeking a dynamic and passionate Process Trainer to join our Integrated Resource Training Unit at the National Head Office, Hyderabad. The role involves delivering structured weekly training sessions across key operational functions. The trainer will facilitate sessions on process workflows, proprietary business applications, and behavioural skills such as communication, empathy, accountability, and collaboration. Responsibilities include managing training logistics, conducting assessments, maintaining records, and reporting feedback and learning outcomes. The ideal candidate should have strong facilitation skills, a learning mindset, and the ability to simplify complex processes. Experience in behavioural training, content development, and adult learning principles is desirable. Proficiency in English and Hindi is essential. Must be willing to travel.