Product Configuration Specialist-1

Job Description

Job Description Performs the day-to-day delivery of Configuration Management services to the organization with minimal direction focusing work on prioritized tasks. Specific responsibilities include: Performs operational activities as defined by Configuration Management policies and procedures Work to fulfill Configuration Management Service Requests as assigned Engages with strategic projects to ensure Configuration Management can deliver required functionality within project timeframes Mentors the organization on Configuration Management services, concepts, policies, and procedures Oversees the design, coding, and testing of reports as needed Collects and reports metrics as required Identifies and reports non-compliance situations Performs Configuration Management audits as directed Identifies Service Improvement opportunities Resolving any cross-functional (departmental or geographical) issues Sponsoring Service Improvement initiatives Reporting on the effectiveness of Configuration Management to senior management Approving and communicating the goals and objectives of Configuration Management. Good oral and written communication skills and a highly professional attitude are essential Basic Qualifications Minimum a graduated degree with good communication skills Fair tech experience, should be good, and MS office suite Understanding of security, risk and compliance frameworks, operating systems, and networking connectivity Understanding of API and Postman tool Understanding CRM business and current campaign trends Basic understanding of digital marketing External Skills And Expertise