Product Delivery Manager

Job Description

Responsibilities and Duties Understands the phases of SDLC - Software Development Life Cycle Requirement Gathering - Owned by Product Manager/BA Design Phase Estimations/Roadmap - Owned by PDM Implementation - Run by PDM with Tech lead Testing + Delivery - Owned by PDM Maintenance Stakeholder Management Had experience with US/ European Client - Interactions, Weekly or Daily Scrum Manage software product development projects and take accountability for delivery in scope, on budget, and on schedule. Setting the vision with the customer for their product(s), understanding how it connects to the organizations goals. Building products with world-class customer experiences in mind, understanding the entire lifecycle of a customer. Defining, prioritizing, and communicating short, mid, and long-term goals of the product. Ensuring high engagement in the UX domain to deliver a great customer experience. Support analysis and formalization of business requirements and define project objectives and scope. Establish project plans and roadmaps using tools like Smartsheet and Monday.com. Be an evangelist for the team, communicating with stakeholders and helping the team bridge any gaps in understanding between the team and the rest of the company. Set and track milestones and deliverables. Identify project risks and issues and propose mitigation actions. Manage unforeseen situations/delays, realign schedule and expectations as needed. Adherence to security policies and standards set by the Global IT PMO. Proficient with Agile project methodology and tools (e.g., Jira, Confluence, Smartsheet). Establish and implement project communication plans and provide status updates to stakeholders. Assess business impacts of IT projects, organize change management, and manage internal and external stakeholders. Organize meetings, coordinate tasks, and assign responsibilities to project members. Use project management tools to track project performance and progress. Requirements Overall 8+ years of program management experience English fluency is a MUST. Agile Certifications (Scrum master, SAFE, etc) Thorough understanding of Project Management processes, principles, strategies, and methods. Experience with lean and agile product delivery approaches. Excellent time management and organizational skills. Excellent analytical, logical thinking, and problem-solving skills. Excellent verbal and written communication skills. Proven success working with all levels of management, including C-Suite. Experience managing large budgeting and forecasting projects. Excellent presentation skills. Proficient with, or able to quickly become proficient with, a range of general and specialized applications and software used in the organization and the industry Proficient with Microsoft Office Suite. Experience with Project Management tools. Experience in working in a complex international environment. Ability to motivate people to complete a project in a timely manner. Bachelor's degree in Computer Science, Business Administration, or other related fields.