Job Description

About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Please read Zeta’s manifesto here. Zeta sells modern, cloud-native, API-first, horizontally scalable (microservices-based), reliable, and complex, omni-stack financial software for Issuers. One of these is our flagship SaaS processing platform - Tachyon which has been built grounds-up in the last seven years. We work with a number of Issuers and fintechs in India and the US and so far 15M+ cards have been issued on Tachyon globally. While Tachyon is our SaaS product offered to Enterprises, it is internally powered by our comprehensive, compute and operations platform for building and operating cloud-native, multi-cloud, secure, distributed, multi-tenant SaaS platform - Olympus. Olympus allows us to build a versatile, decoupled, agile, antifragile, and horizontally scalable SaaS offering such as Tachyon. Besides, it also allows us to productify common concerns such as identity, access and secrets management, change management, observability, operability, SLA adherence, data governance, caching, pub-sub, etc. If Tachyon is the Airbus/Boeing aircraft that is sold to Financial Institutions, Olympus is the Rolls-Royce engine that powers that aircraft. As we speak, we are working with the fourth largest bank in the world, by market capitalization- HDFC Bank - with over 40 million retail Customers, to launch prepaid cards, credit cards, debit cards, deposits, loans, and all of their retail banking products. We are in advanced discussions with various top issuers in the US with combined card volumes of 25 million+ cards. Zeta has over 1800+ employees - over 70% in technology roles - across locations in the US, EMEA, and Asia. We raised $280 million at a $ 1.45 billion valuation from Softbank, Mastercard, and other investors in 2021. Our last raise of $50 million at $2 billion valuation was a strategic fundraise from Optum Financial Group. With the kind of scale and scope of products that we are envisioning, Zeta is looking for aProduct Manager for Olympus Cipher About The Role You'll be working closely with the leadership and the Olympus product team to build the next generation of identity and access management product, Cipher, for internal customers, Zeta studios and for enterprise customers. As a Product Manager (PM1 or PM2) for Cipher, you will own the end‑to‑end product vision, strategy and roadmap. You’ll spearhead features that solve the toughest IAM challenges in banking—zero trust, regulatory compliance, extensibility—and partner closely with engineering, design, sales/pre-sales, GTM teams, compliance, and customer success to deliver world‑class enterprise security. Responsibilities Product Strategy & Roadmap Define and evolve Cipher’s long‑term vision and multi‑quarter roadmap to address complex banking IAM use cases (branch‑level auth, function‑based access, transaction‑risk policies). Prioritize features by business impact, customer feedback, regulatory requirements, and competitive/strategic gaps. Customer & Market Insights Engage with CISOs, IAM architects, and compliance officers at top tier banks to uncover unmet needs and refine product positioning. Conduct competitive analyses against Okta, Microsoft Entra, ForgeRock, and emerging identity‑as‑code players. Product Execution Write clear PRDs, user stories, and acceptance criteria for OBAC‑driven policy engine enhancements, sandbox abstractions, API integrations, and audit reporting. Work closely with engineering and design on architecture trade‑offs, security controls, and user experience flows across web, mobile, and branch portals. Compliance & Security Maintain pre‑certified compliance bundles (PCI DSS 4.0, ISO 27001, SOC 2 Type II, 3DS 1.0). Facilitate audits, penetration tests, and gap analyses to ensure ongoing regulatory adherence. Go‑to‑Market & Evangelism Partner with sales and marketing to craft verticalized messaging, ROI calculators (fraud reduction, audit time savings), and customer‑success playbooks. Evangelise launch plans, beta programs, webinars/industry events, if any. Metrics & Growth Define and track KPIs: feature adoption, time‑to‑grant access, audit cycle reduction, net retention. Use data‑driven insights to iterate product features and pricing models (seat‑based, usage‑based). Leadership & Collaboration Mentor/junior PMs and coordinate cross‑functional teams in agile ceremonies. Work with senior stakeholders from VPs to CXOs Align stakeholders—from VPs, program, customer success to engineering managers—on scope, timelines, and deliverables. Skills Demonstrated experience launching IAM or zero‑trust solutions, with a deep understanding of authentication flows (OAuth2, SAML, OpenID Connect, MFA). Strong grasp of regulatory frameworks (PCI DSS, ISO 27001, SOC 2, regional banking compliance). Experience integrating with core banking systems (CBS, LOS) and ecosystem partners (Finacle, Temenos). Familiarity with emerging identity‑as‑code platforms (AuthZed, Oso). Experience And Qualifications You have 5+ years in product management for enterprise SaaS, security, or identity products (RBAC/ABAC/OBAC). Or if you don’t come from a Product background, you have had past development experience in a technology-first role, love coding but have a passion towards product management. Technical fluency in API‑first architectures, policy‑as‑code, and event‑driven systems. You’ve had a past exposure of building & shipping high quality Enterprise or SaaS products with high levels of ownership An engineering / technical background that will allow you to reason about product trade-offs and make good choices with minimal inputs from engineers. Excellent communication (written and verbal), interpersonal and stakeholder management skills A high-agency, can do positive attitude with a high Emotional Quotient (EQ) An ability to adapt to complex situations with an aim to achieve business goals You conceive possibilities, think big picture, but deliver on the details Proven track record interfacing with C‑level stakeholders at large banks or regulated enterprises. Equal Opportunity Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success. 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