Product Manager- Platform

Job Description

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description As a Product Manager, you will be responsible for leading product strategy with a focus on our key products, working with our world-class Product and Technology teams spanning Australia, Germany, Croatia, India, and the USA. Reporting to the Product leader you will be part of the India Product Team, who work closely with the Technology & Product and other key stakeholders. Our team innovates quickly and works closely with our commercial partners and customers in a very agile, high-energy environment. This is an opportunity to work in a close capacity with a highly talented team of product managers, software engineers, business analysts, data engineers, and program managers to drive forward simple and brilliant customer experiences in close partnership with customers. We are seeking a highly skilled and experienced Technical Product Manager with a strong product mindset to join our team. This individual will drive the development of our backend platform that supports API and services, focusing on speed, security, and scalability. The role will involve overseeing the product discovery process, defining strategy, and managing OKRs while driving key subdomains like login/registration, CRM, payment systems, and compliance for 100+ labels across the US, UK, and LATAM, supporting high transaction volumes. The ideal candidate will be a strategic thinker who can balance technical priorities with user and business needs. Are you ready to be part of our journey to be crowned the undisputed champions of the sports betting, gaming, and interactive entertainment industry? What You Will Do Backend Platform Management: Lead the development and continuous improvement of backend APIs and services with a primary focus on speed, security, and scalability, ensuring alignment with user and business needs.Product Discovery: Conduct product discovery sessions with stakeholders, identify customer pain points, and translate those insights into actionable product roadmaps. Leverage user research, data, and feedback to refine product direction.Subdomain Ownership: Own and manage any of these subdomains for:Login and Registration: Optimize seamless and secure user experiences across multiple regions.CRM: Oversee integration and operations for CRM systems, ensuring they effectively support 100+ labels and enhance user personalization, rewards and loyalty engagement, and support.Payment & Wallet Systems: Lead the design, optimization, and scaling of payment platforms handling high transaction volumes, Payment method and Payment provider optimization with a focus on speed, success rates and availability.Compliance & Risk Management: Ensure adherence to regulatory and compliance requirements across 30+ jurisdictions, collaborating with legal, security, and compliance product , Risk & Fraud teams to maintain a compliant system.Collaboration & Leadership: Partner with engineering, design, security, legal, compliance, and other product teams to define and prioritize the product roadmap and deliver on key milestones. Provide leadership and guidance on technical and strategic decisions.Market & Competitive Analysis: Analyze market trends, competitors, and customer feedback to inform product strategy, identify new opportunities, and prioritize features.Continuous Improvement: Drive continuous improvements to the platform by leveraging data, user feedback, and industry best practices. Foster a culture of experimentation and iteration.OKR & Strategy Management: Drive the setting, tracking, and achievement of OKRs for backend systems, ensuring these align with broader company goals and strategic objectives.Champion customer experience, ensuring a customer-centric approach in all product development stages.Support ideation, vision, strategy, and roadmap for marketing initiatives and projects.Drive product initiatives and manage the product lifecycle from concept to launch. Qualifications Experienced Product Manager with a track record of delivering excellent digital experiences.Skilled in product strategy, architecture, cross-team collaboration, and client engagement.Holds an engineering or MBA degree with experience in product management, requirement analysis, product marketing, and planning.Experienced with Customer Service Management and Enterprise tools.Proficient in customer research, competitive analysis, product requirements, and messaging.Strong negotiation, people management, and stakeholder engagement skills.Excellent English communication skills (written, verbal, and presentation) with attention to detail.Skilled in creating presentations, wireframes, and prototypes.Data-driven with the ability to analyze key KPIs and present insights.Proven ability to work with international, cross-functional teams in a dynamic industry.Strong analytical, modeling, and writing skills with an understanding of product development processes, especially in an agile environment.Ability to balance detail-oriented work with high-level aggregation and presentation. Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us you can expect to receive great benefits like: Safe home pickup and home drop (Hyderabad Office Only)Group Mediclaim policyGroup Critical Illness policyCommunication & Relocation allowanceAnnual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.