Job Description

Job Title: Product Manager Are you a data-driven, detail-oriented professional with 3+ years of experience in product management or analytics? Swivl is looking for an ** Product Manager** to join our fast-growing team in Bangalore. If youre passionate about optimizing user experiences, leveraging data for product innovation, and working in a high-impact role, this is an exciting opportunity to make a difference! About Us At Swivl, we are revolutionizing the Field Service Management (FSM) industry for small and midsize businesses (SMBs). Our powerful FSM platform helps businesses in plumbing, electrical, landscaping, roofing, and other service industries streamline operations and maximize profitability. With nearly a decade of real-world validation, we are now scaling our technology, enhancing our UI/UX, and introducing new innovations to disrupt the FSM landscape. As a Product Manager, you will play a crucial role in shaping our product roadmap, enhancing user experiences, and ensuring data-driven decision-making. Key Responsibilities As a Product Manager at Swivl, you will: Own the product lifecycle : Define, prioritize, and deliver features that align with our vision and market needs. Deeply understand the user : Collaborate with customers, sales, support, and research teams to identify pain points and translate them into product opportunities. Drive discovery and delivery : Lead product discovery efforts, including user interviews, competitor analysis, and prototype validation. Translate findings into actionable requirements. Create clear specs : Write detailed product requirements (PRDs), including user stories, workflows, edge cases, and permission logic. Collaborate cross-functionally : Work closely with Design, Engineering, and GTM teams to ensure smooth and timely delivery of features. Measure success : Define KPIs and success metrics for product features. Analyze usage data to inform future iterations. Champion the roadmap : Contribute to Swivl s product strategy and maintain a customer-first roadmap aligned with business goals. Required Skills 3+ years of product management experience, preferably in B2B SaaS. Strong understanding of field service workflows (CRM, scheduling, estimating, invoicing, etc.) or a passion to learn them quickly. Ability to write detailed product specs and user stories with edge case and permission handling. Excellent communication skills and the ability to collaborate across teams. Proven ability to ship and iterate on products with measurable results. Strong sense of ownership and a bias toward action. Experience working at a SaaS startup or with SMB customers. Familiarity with AI/ML-powered features or integrations. Exposure to ERP, FSM, or vertical SaaS platforms. Technical fluency or ability to work closely with engineers on API/integration-heavy projects What We Offer A dynamic, fast-paced environment where you ll work on high-impact projects from day one. Growth opportunities in a product-driven, technology-focused company. Exposure to cutting-edge technologies and the opportunity to shape the future of FSM software. Competitive salary and benefits package, including health insurance, paid time off, and more. A chance to be part of a mission-driven team that values innovation, ownership, and problem-solving. Interview Process Product Interview (90 min): A deep dive into your problem-solving approach, analytical skills, and product mindset. Managerial Interview (30 ): Understanding collaboration, communication and management skills HR Discussion: Cultural alignment, career aspirations, and compensation details (for selected candidates). If you re passionate about building great products, optimizing user experiences, and making data-driven decisions, we d love to hear from you! Apply Now!