Product Owner Digital Product

Job Description

Job Summary : Define and prioritize digital product roadmap features Collaborate with stakeholders to align requirements Manage product development and delivery timelines Ensure optimal product functionality and processes Monitor metrics to drive product improvements People Leadership : Scrum Master Technical Lead UI/UX Specialists Quality Assurance Specialists Developers General Responsibilities: Product Roadmap and Stakeholder Collaboration: Define and execute the product vision and roadmap, ensuring alignment with business goals and market needs Partner with sales teams, customers, and other stakeholders to drive adoption of the digital products and maximize value across markets Facilitate cross-functional collaboration to ensure product initiatives address user requirements and deliver a consistent global presence Customer Relationship Management (CRM) Management: Drive end-to-end management and development of Salesforce CRM platform, by ensuring a seamless functionalities and experience for Sales Managers, Sales Support, Marketing, and Operations Collaborate with product team and other stakeholders to deliver sales cycle and pipeline management features, process automations, and integrations with internal systems (SAP and eCommerce) and external platforms Ensure platform scalability and alignment with global and regional requirements to support diverse market needs Continuously optimize the platform s performance by analyzing user behavior, monitoring outcomes, and implementing improvements Maintain regular communication and transparency with stakeholders via sprint demos, progress updates, and actionable insights Agile Product Management: Manage backlog grooming, sprint planning, and review ceremonies to ensure high-quality, customer-centric deliverables Collaborate with Agile teams to prioritize features, resolve blockers, and deliver incremental value aligned with business priorities Own the product backlog, refinement, and prioritization of user stories based on evolving business needs and market opportunities Functional Skills and Knowledge: Problem Solving: Analytical and problem-solving skills with an operational mindset and execution Platform Proficiency: Salesforce Sales Cloud, Service Cloud, Pardot, PIM systems, UI/UX design, JIRA, and sales productivity solutions Product Architecture: Solution Design, System Integrations, and Automations & Workflows Development Methodologies & Tools: Agile, Lean, Waterfall, JIRA, Salesforce (SAP ERP & Hybris is a plus) Technology Insight: Emerging technologies, solutions, and tools Data & Analytics: Handl e , interpret, and manag e data to obtain insights Qualification and Experience: Bachelors degree in Business, Marketing, Computer Science, Engineering, or related field (Master s degree is a plus) Minimum 5 years working experience, with 2-3 years in CRM management, business analysis, and software delivery, preferably with experience in managing or being part of Sales Operations or Sales Enablement teams Experience in understanding business context and processes, and collaborating with teams in delivering value to business users and customers Experience working in Agile environments, managing product backlogs, and alignment with cross-functional teams