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Posted:1 week ago| Platform: 
On-site
Full Time
This role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries) , understanding how they run their business & helping them setup our product to make them successful Recording and segregating technical issues and product requests from customers and routing them to product team Understanding roadblocks in product activation by watching videos of customers using the product and passing UI/UX suggestions to product team Job Type: Full-time Pay: ₹450,000.00 - ₹700,000.00 per year Schedule: Day shift Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Live chat: 1 year (Required) International voice process: 1 year (Required) Customer support: 1 year (Required) Work Location: In person
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