Product/Business Analyst

Job Description

Role Responsibilities : Provide M365 (SharePoint online, Teams, OneDrive, Yammer, copilot etc.) subject matter expert support to the project implementation team Research product functionality and provide recommendations and guidance to the Digital Collaboration Delivery Studio team, other internal teams and leadership Monitor emerging technology trends within assigned product /technology areas to make recommendations Work with architecture, development and UI designers to design product features/solutions to meet the business requirements Perform Proof of Concept activities pertaining to SharePoint, SharePoint Online and M365 Recommend product change, modification and customization for Client OnLine utilizing SharePoint Responsible for developing product specific standards Work with deployment and support teams and functional representatives to educate clients on best practices for using M365 products Participate in subject matter guidance/troubleshooting for escalated support tickets and application issues Required Education, Qualifications, and Experience Settings : Minimum 3 6 years of experience in large technology environments Minimum 3 – 6 years Business analysis/Product Owner experience with Microsoft SharePoint, x1 Online, M365, Microsoft Teams An understanding of Microsoft 365 Copilot is preferred Familiarity with Agile/SAFe Agile is preferred Demonstrates ability to work with vendors and internal Client teams to influence product roadmap(s) Ability to provide key input into solutions that meet and often exceed client needs Demonstrates awareness of major external technology vendors and understands critical information about future-oriented collaboration technologies Ability to contribute to operational user and functional requirements within a structured system development lifecycle methodology Strong background in identifying issues and defining a solution for those issues Ability to apply technical skills with effective and clear verbal and written communication Ability to function and interact across teams in a large matrix organization to execute multiple tasks/assignments simultaneously with input from several resources.