Professional Service Engineer

Job Description

Role & responsibilities - Install, configure, and test hardware and software systems based on client requirements. - Implement network and infrastructure solutions, ensuring compatibility and performance optimization. - Act as the primary technical point of contact for clients during project implementations. - Build strong relationships by understanding client needs and delivering customized solutions. - Provide post-implementation support, troubleshooting issues, and resolving technical challenges. - Diagnose and resolve software, hardware, and network-related problems. - Provide 24x7 technical support to ensure uninterrupted service delivery and rapid issue resolution. - Plan, organize, and execute service engagements within defined timelines and budgets. - Collaborate with cross-functional teams to ensure smooth project delivery. - Prepare post-project reports and recommendations. - Conduct training sessions and workshops for clients on deployed solutions. - Provide internal knowledge-sharing sessions to enhance team expertise. Skills - Strong knowledge of networking, server administration, and system integration. - Proficiency in technologies such as cloud services, cybersecurity solutions, and virtualization. - Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7x365 uptime service - Ability to diagnose and resolve complex technical issues. - Excellent communication and interpersonal skills to manage client relationships effectively. - Experience managing technical projects from inception to completion. - Strong technical writing skills for creating detailed documentation. Interested candidates can share there resumes at shreya.dave@accordsynergy.com or can call /watsapp at +91-9327047280