Job Description

Being able to analyze and benchmark customer s data-set to drive insights for ongoing operations. Experience in end-user computing common issues and proper ways to solve them for enterprises. Maintain Nexthinks healthy operations in terms of product upgrades and healthy consoles. Analyze customer needs, goals, strategic plans, and constraints in order to advise on the best possible use of Nexthink. Provide actionable insights to customers and automation opportunities Be a part of the customer s internal process. Support customers initiatives on Nexthink areas of operations. Build content based on customers requirements and collaborate with specialized teams for advanced content build Provide new insights to integrate Nexthink with existing solutions and internal processes. Work against a set of Service Levels (SLs). Stay current on product development/releases to a level required for the above activities. Be able to travel up to 10% of the working time to headquarters for training purposes. BA/BS preferred in computer science and computer engineering. Minimum of 3+ years of experience in technical consulting, analytics & automation. History of data analysis and drive to actionable insights and automation.