Program Coordinator - Operations

Job Description

Job Description A program is like a train. It needs someone to plan the route, prepare the track, and make sure every station is ready. That someone is you. As our Program Coordinator - Operations, you will take charge of everything that makes our training programs run smoothly. From identifying venues, planning session dates and getting the venues ready, to coordinating volunteers and solving last-minute issues, you will handle it all across various locations where program happens. You will be the bridge between students, volunteers, and event partners. If you are someone who loves planning, organizing, and making sure everything goes well — this role is for you. What You Will Do? Planning and Execution Plan Program Schedules: Finalize dates for sessions and create a session calendar. Set Up the Venue: Make sure the event location is ready with all required logistics before the session. Fix Locations: Allocate students and volunteers to their respective event venues. Coordinate Trainers: Help volunteer trainers reach the venue on time and clarify travel-related queries. Visit Venues: Personally visit colleges or corporate spaces where sessions happen to ensure things are in place. Capture Key Moments: Ensure photos, videos, and feedback recordings are taken during some of the sessions. Communication and Coordination Cross-Team Coordination: Work with recruitment and orientation teams to ensure all students and volunteers are ready. Get Confirmations: Follow up with volunteers and confirm their attendance before every session. Send Session Info: Share session details with students, volunteers, and venue partners on time. Track Attendance: Make sure attendance is recorded accurately for every session. Solve Queries: Respond to any questions or concerns from students, volunteers, or venue partners before or during the sessions. Capture Data: Collect and maintain key program-related data for reporting and analysis. Requirements What We are Looking For? Education: Any graduate degree Skills Required For Job: Strong Coordination Skills: You must manage multiple stakeholders and ensure everyone stays informed. Execution Mindset: You should love planning and making sure things happen as scheduled. Problem-Solving: Ability to stay calm and fix things quickly when unexpected issues arise. Communication Skills: Must be able to talk clearly and confidently with students, volunteers, and venue partners. Organizational Skills: Ability to track session details, attendance, logistics, and confirmations without missing anything. Work Ethic: You should love learning, work hard, and take ownership of your work independently and with a team. What Makes You a Perfect Fit? A person who is Honest. A person who gives importance to Values. Someone who looks forward to coming to the office because they love what they do. In short, a person with passion and love for the work they do. A person who is ready to work in a non-profit organization to create a positive impact in the community. A person who is ready to work in a Team Environment. A gentle and friendly person who our teammates will love to work with. A person who is open to Learn and Unlearn. In short, you should be coachable. Someone who is ready to try new things and not afraid of failures. Someone who is ready to acknowledge mistakes when they know they are wrong. Someone who is committed and ready to take accountability. Someone who delivers on time when a responsibility is given to them Benefits Why You Should Join Us? An Ocean of Learning: Learning never stops at Team Everest. It’s good for you and your career. Fun & Supportive Team: Fun is integral to our work culture. You will never feel alone at Team Everest. You will always find a helping hand for any of your work-related queries. Diverse Team: Work with teammates from across India. Learn new languages and make friends from different states. Challenging Opportunities: We believe taking challenging opportunities helps a person grow faster. We are ready to challenge you if you are ready for it! Generalists, not just specialists: You will learn multiple skills in addition to your specialization, helping you to strengthen your career and reduce future career risk. Use Technology for Good: Learn & Use advanced tech tools and stay on top. Use AI: AI will not replace you. But a person who uses AI might replace you. You will learn various AI tools while working with us. Be up to date. Annual Team Outings: We go on a yearly team outing to build strong bonds. Weekly Cricket Fun: Join weekly turf cricket sessions if you love Cricket. About Team Everest Team Everest is a non-profit organization founded and headed by Karthee Vidya from 2006. Our primary focus area is promoting volunteering and providing education. We are a team that is crazy about volunteering. Team Everest believes in the power of every person's endless love and wants to tap that potential to make a difference in this world. Office Address: Our head office is in Chennai, and we operate in 12 cities across India - Chennai, Bengaluru, Madurai, Coimbatore, Kochi, Hyderabad, Mumbai, Pune, Kolkata, Delhi, Gurgaon & Noida. Website - https://www.teameverest.ngo Team Everest is a certified ‘Great Place to work’ for the Financial Year 2023-2024. Ready to Apply? If you have always wanted to help others with your time and skills, Team Everest is your place! Requirements Strong Coordination Skills: You must manage multiple stakeholders and ensure everyone stays informed. 2. Execution Mindset: You should love planning and making sure things happen as scheduled. 3. Problem-Solving: Ability to stay calm and fix things quickly when unexpected issues arise. 4. Communication Skills: Must be able to talk clearly and confidently with students, volunteers, and venue partners. 5. Organizational Skills: Ability to track session details, attendance, logistics, and confirmations without missing anything. 6. Work Ethic: You should love learning, work hard, and take ownership of your work independently and with a team. Show more Show less