Program Manager - Client Engagements

Job Description

Unstop is hiring Program Manager - Client Engagements! Responsibilities of the Candidate: Collaborate with the operations team to maintain a healthy delivery pipeline and ensure the timely delivery of client requirements within the agreed SLA Manage corporate campaigns, projects and engagements for brands like Tata, Reliance, L'Oréal, Flipkart, HUL, Uber and others Manage Projects, Engagements, User Acquisition Campaigns, etc. Take ownership of an account and ensure that the team delivers in a timely manner Resolve any issues faced by the client, ensure redressal for complaints within the shortest span of time Liaise between the client and internal teams Interact and coordinate with all departments working on the same account Be the primary point of contact and build long-term relationships with clients Update clients through email, phone and online presentations Assist with challenging client requests or issue escalations as needed Requirements: Candidates should hold an undergraduate degree with 0-3 years of experience and brownie points for someone with an MBA degree Must have demonstrated skill of getting things done, i.e., strong execution skills Ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level Brownie point for someone with experience in program/project and client management or understanding of HR-Tech space Great interpersonal skills, excellent communication, attention to detail, quick thinker, self-starter and a multitasker Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Health insurance Schedule: Day shift Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you a Fresher ? On a scale of 1 to 10, where would you rate your communication skills ?