Job Description

Dear Candidate, Below is the job description for Project Administrator role for our Pune office location. Job Title : Project Administrator/Co-ordinator Job Type: 5 day/week Location: Pune, MH NOTE: We require someone with excellent communication. Role Details: Position: Project Administrator Shift: Night Shift (8:30 AM EST 5:00 PM EST) 6.00 PM to 2.30 AM IST (May change according to daylight savings time) Work Mode: Work From Home (WFH) Exp: 01 to 3yrs Job Summary: We are looking for a detail-oriented and proactive Project Administrator to support our ITeS operations. This role involves coordinating with vendors and technicians, handling calls, and ensuring timely updates in portals. The ideal candidate should have excellent communication and organizational skills, with the ability to work efficiently in a remote setup during night shifts. Key Responsibilities: Vendor & Technician Coordination: Communicate with vendors and technicians to schedule, follow up, and resolve service requests. Calling & Follow-Ups: Make and receive calls related to coordinate tasks, address concerns, and ensure timely completion of work. Portal Updates: Maintain and update project-related data on internal portals, ensuring accuracy and timely reporting. Query & Issue Resolution: Address client and internal team queries, troubleshoot issues, and escalate matters as required. Documentation & Reporting: Maintain detailed records of interactions, project updates, and issue resolutions for tracking and reporting purposes. Process Adherence: Ensure all tasks comply with company policies and standard operating procedures. Required Skills & Qualifications: Any Graduate Prior experience (min 1 to 3yrs) in a BPO/Operations role is preferred. Strong communication skills (verbal and written) in English. Please feel free to reach me in case you have any further questions. Looking forward to your support in closing these positions on time. Regards , Saurav Singh Saisystems Technology Pvt. Ltd. Cell: 8287915301