Project Coordinator

Job Description

Job Title: Project Coordinator - Telecalling Location: Gurugram Company: Satin Creditcare Network Limited About the Company: Satin Creditcare Network Limited (SCNL) is one of India's leading microfinance institutions, committed to empowering underserved communities through financial inclusion. With a strong presence across the country, SCNL provides responsible and customer-centric financial services. Job Description: We are looking for a Project Coordinator who will primarily handle tele-calling responsibilities related to client engagement and recovery of overdue payments . The role requires strong communication skills and a customer-first approach. Key Responsibilities: Engage with clients through tele-calling to follow up on overdue payments. Maintain and update records of client communication and recovery status. Handle queries and concerns from clients in a professional and empathetic manner. Coordinate with internal teams to streamline the recovery process. Requirements: Proficiency in Tamil and Kannada is highly preferred . In case a candidate fluent in both languages is unavailable, preference will be given to those fluent in Tamil. Excellent communication and interpersonal skills. Ability to work independently and manage time effectively. Prior experience in tele-calling, recovery, or customer service will be an added advantage. Basic computer proficiency (MS Excel, etc.) for record-keeping and reporting. Eligibility: Graduate in any discipline. 1-2 years of experience in a similar role (Freshers with language proficiency may also apply). Work Location: Gurugram, Haryana Interested candidates can send their resume to Pooja.jain@satincreditcare.com