Project Manager- Non IT

Job Description

Job Title: Operations Project Manager Location: Noida Department: Operations About the Role: We are seeking an experienced Operations Project Manager to lead and drive cross-functional projects that support the growth and scalability of our business. This includes managing initiatives such as product launches, customer support projects, and a range of strategic operational improvements. You will work closely with teams across Fulfilment & Packaging, Governance, Legal, Customer Support, and Marketing, as well as external partners including suppliers and customers. Key Responsibilities: Work with the Operations Leadership Team to identify, scope, and launch projects aligned with business growth objectives. Lead cross-functional initiatives across departments and external partners to execute projects from concept to completion. Develop and manage detailed project plans, including tasks, timelines, resources, ownership, and budgets. Coordinate internal and external resources for effective project execution, including collaboration with suppliers and contract manufacturers. Ensure alignment across teams including Fulfilment, Packaging, Legal, Governance, Customer Support, and Marketing. Proactively remove obstacles, manage escalations, and help teams balance competing priorities. Review, optimize, and document the processes & transactional workflows. Actively contribute to the enhancement of project management tools, templates, and processes. Track and report on project metrics: scope, schedule, risks, resource allocations, budget, and customer impact. Ensure projects are executed without impacting customer delivery or quality. Required Qualifications: MBA from a reputed business school. PMP certification will be a plus. Minimum 10 years of experience in project or operations management within cross-functional and fast-paced environments. Demonstrated experience in stakeholder management, project scoping, and process improvement. Strong command of Microsoft Office (especially Excel, Word, Outlook) and project tools such as Jira, Asana, MS Project, or Zoho. Proven track record of leading projects that span internal departments and external partners. Expertise in project planning and execution with a focus on timely, cost-effective, and high-quality delivery. Excellent communication skills with experience presenting to senior leadership. Proficiency with project management tools. Strong analytical and organizational capabilities with attention to detail. Additional Information: We are an equal opportunity workplace and an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status and we do not discriminate on the basis of such characteristics or on the basis of any other status that is protected by the laws or regulations in the locations where we work. EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and need reasonable accommodation to complete the process, please contact us at ecchr@eccouncil.org and let us know how we may assist you. To be eligible to apply for this job, you must be able provide proof that you are either a citizen of the country or have legal authorization to work in the country where this job is posted and must be residing in the same country. Our Privacy Policy outlines how we collect, use, and protect your personal data during the recruitment process. Please review it to understand our practices: Privacy policy