Public Cloud Analyst

Job Description

We are seeking a highly organized and tech-savvy Analyst to lead and manage the start-up and enablement processes for Public Cloud projects. This role is designed to address key challenges in project initiation, streamline resource allocation, and ensure smooth onboarding for clients and project teams. The Analyst will serve as a central point of coordination, bridging the gap between clients, SAP, and the internal project team. Responsibilities Coordination & Leadership Oversee and manage all start-up activities for Public Cloud projects. Act as the primary point of contact for initial enablement processes, ensuring all tasks are tracked and delivered on time. Coordinate between clients, Lead Architects, Project Managers, Basis, and Security teams to reduce resource bottlenecks and routine task burdens. Ensure all enablement processes adhere to a standardized checklist of tasks, both client-facing and internal. Client Enablement Train clients and project teams on SAP tools and processes, including SAP CALM (Cloud ALM). Prepare, coordinate, and track client self-enablement initiatives. Provide guidance to customers post-SOW (Statement of Work) signature, clarifying processes and reducing confusion. Technical Enablement Ensure access to essential SAP systems and tools, including: SAP for Me SAP Learning Hub SAP Activate Community SAP Central Business Configuration SAP S/4HANA Cloud SAP Business Technology Platform (BTP) SAP Analytics Cloud Set up and track initial system access, including provisioning emails and tenant configurations. Activate and set up tools such as SAP Build Entitlements, SAP Start, and SAP Mobile Start. Self-Enablement Support Guide and train customer teams on self-enablement tasks, including: Transport Management Two-Tier ERP with SAP S/4HANA Cloud Test Management and Embedded Analytics Extensibility and SAP BTP Applications Provide resources and tutorials to ensure customer success in onboarding and self-training. Qualifications Experience Experience in project management, preferably in SAP or cloud-based solutions is a plus. Experience working with SAP tools and platforms such as SAP S/4HANA and SAP BTP is beneficial. Familiarity with enablement processes and client onboarding in a public cloud environment. Skills Project management skills with the ability to manage multiple priorities. Excellent coordination and communication skills, both written and verbal. Client-facing skills with the ability to present, train, and build relationships with diverse stakeholders. Tech-savvy with the ability to quickly learn and adopt new tools and processes. Preferred Skills Previous experience with SAP CALM, SAP Activate, or SAP Analytics Cloud. Understanding of SAP provisioning processes, tenant configurations, and integrations. Familiarity with organizational change management and customer training strategies. Key Deliverables Successful coordination and execution of all start-up tasks for Public Cloud projects. Reduction in non-billable hours and resource bottlenecks during project initiation. Enhanced client satisfaction through clear communication, training, and enablement support. A consistent, standardized enablement checklist to ensure smooth project onboarding.