Key Responsibilities:SQL Expertise:Develop, optimize, and maintain complex SQL queries for data extraction, manipulation, and reporting.Perform database troubleshooting and resolve issues related to SQL performance and integrity.Collaborate with ops teams to understand data requirements and provide appropriate SQL solutions.Ensure data consistency and integrity by adhering to best practices in database management.Advanced Excel Skills:Proficient in Excel formulas and functions such as VLOOKUP, INDEX-MATCH, SUMIF, and array formulas.Design and implement PivotTables to summarize and analyze data.Apply advanced data validation techniques to ensure accuracy and consistency in data.Use conditional formatting and complex data analysis tools to derive actionable insights.Power BI (Basic Understanding):Support the creation of Power BI reports and dashboards, ensuring data is accurately represented.Assist in connecting various data sources to Power BI for analysis and visualization.Provide basic Power BI troubleshooting and assistance to team members.Communication:Clearly communicate technical concepts, data findings, and insights to non-technical stakeholders.Present reports, findings, and progress updates in a clear, concise, and impactful manner.

A successful candidate should be possessing strong knowledge of SAP SD/MM Module / CRM, such as S/he should be a team player and s/he should collaborate with different departments or teams. S/he would have strong communication, time management and presentation skills.Customer-focused individual responsible for managing business operations and delivering fulfilment operations excellence with sales across the pan India regionIn-depth knowledge of order fulfilment process including order entry, administration, order management, Back order management and shipping and delivery of orders to the customerWork closely with the factory/warehouse/transporter/Sales and Business partners to ensure target order fill rates are being met for daily customer ordersSound knowledge & exposure to SAP SD/MM Module / CRM / Global complianceIdentify appropriate solutions to address customer queries based on sales or customer management knowledgeGood analytical and interpretation skills are required, as are advanced Excel and Power BI skills.Strong communication, interpersonal and organizational skills with ability to handle changing priorities and use of good judgment in stressful situationsIn-depth knowledge of order fulfillment process including order entry, administration, order management, Back order management and shipping and delivery of orders to the customerResponsibilities include communicating with customers during the order fulfilment process systematic and logical, the individual is required to assist customers in fulfilling orders and understand customer needsWork closely with the factory/warehouse/transporter/Sales and Business partners to ensure target order fill rates are being met for daily customer ordersEnsures adequate inventory levels are maintained to maximize customer satisfaction at minimal costMake stock allocation planning, scheduling based on target inventory levels, order fill rates and demand variablesSound knowledge in advance excel & exposure to SAP SD/MM Module / CRM & Tax structureIn-depth knowledge on compliance of statutory norms: (e.g. Road Permit, sales tax, Customs etc.)Execute logistics services that meet customer requirementsIdentify appropriate solutions to address customer queries based on sales or customer management knowledgeStrong communication, interpersonal and organizational skills with ability to handle changing priorities and use of good judgment in stressful situations