Posted:2 months ago| Platform:
Work from Office
Full Time
Picking up right samples for audit based on criteria provided. Meeting audit numbers as per teamwork agreement Auditing cases and sharing feedback on error identified (if any) and get confirmation on correction of error made on Same day Working with operations to get appropriate root cause and solutions to avoid recurrence on error identified 24 to 48 hrs. (Business days) Conducting team huddle and sharing common consensus with the team Updating the audit tracker with appropriate details with no duplications and incorrect entry Notifying reporting manager immediately when any Integrity, L1 issue identified – On Occurrence Sharing leave planner with reporting manager – 1st day of month Sharing process/system improvement ideas and best practice Identify and remedy defects within the process. Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved. Compile and analyze statistical data. Role & responsibilities Preferred candidate profile Perks and benefits
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