Quality and Compliance Specialist

Job Description

Greetings from Edstellar Job Title: Quality and Compliance Specialist Industry: Learning & Development Employment Type: Full-Time Location: Bangalore Experience Required: 6+ Years Reports To: Quality & Delivery Manager Role Summary: Edstellar is seeking a meticulous and process-driven Quality and Compliance Specialist to ensure that all training engagements consistently meet internal quality benchmarks and adhere to client compliance standards. The role is critical in upholding training delivery excellence and ensuring alignment with regulatory and contractual obligations. Key Responsibilities: Define, implement, and monitor quality metrics for training delivery across various formats and geographies. Review and validate trainer credentials, certifications, and maintain up-to-date compliance checklists. Audit pre-training and post-training documentation for accuracy, completeness, and alignment with client requirements. Analyze participant and client feedback to identify patterns, escalate quality concerns, and support continuous improvement. Collaborate with internal teams (Sales, Delivery, Operations) to ensure quality compliance across the training lifecycle. Support internal audits and process enhancements aligned with industry standards. Qualifications & Requirements: Minimum 5 years of experience in quality assurance, compliance, or a similar role within L&D, EdTech, Consulting or professional services. Strong documentation, analytical, and process orientation skills. Hands-on experience with compliance standards such as ISO, GDPR , or other relevant regulatory frameworks is a plus. Familiarity with Learning Management Systems (LMS), training documentation, and audit workflows. Excellent communication skills and attention to detail. Preferred Attributes: Experience working in a fast-paced, client-centric environment. Exposure to corporate training or workforce development programs. Ability to multitask, prioritize, and independently manage quality initiatives. Why Join Edstellar? At Edstellar, you'lll be part of a global team transforming corporate learning through innovation, quality, and operational excellence. Join us to contribute to high-impact projects, collaborate with top talent, and grow your career in a purpose-driven environment.