Quality Head

Job Description

Role & responsibilities Adopt best practices, policies, processes and procedures to deliver quality products and improve business performance. Prepare short term and long term quality improvement plan for MKU. Define annual business goals for quality function in the plant, set functional KRA/KPIs in alignment with the business goals. Prepare the annual Quality budget for all the plants (Malwan and Rooma) before the start of the financial year. Proactively assess quality risks a continuous basis and implement a system of continuous improvement throughout the organization. Assess adequacy of QMS when new projects and technology are introduced and recommend requirements for upgradation. Assess inhouse/3rd party testing of material quality, develop inhouse capability and get necessary accreditation of the laboratories. Explore opportunities of technology upgradation and new technology adoption Understand customer needs and requirements to develop effective quality control processes Lead and manage the quality function from incoming raw materials, in process quality to delivery of FGs and post-delivery support to ensure quality of the products. Review the QMS at defined frequency, report noncompliance to SOPs, WIs and closure of CAPA. Ensure internal and external audits are carried out as per plan, participate in closure meeting, review the noncompliance and action plan for improvement. Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies ( ISO 9001-2015, AS 9100 Rev. D, ISO 14001, ISO 45001, BA 9000-2016 and ISO 17065-2015.) Visit key suppliers to assess their quality system and submit recommendations to the procurement department. Review all customer complaints, repeated quality issues, lead root cause analysis of the failures and coordinate with all stakeholders for timely closure of the countermeasures. Review quality specifications of critical input materials, SFG and FG and monitor compliance and approve deviations as per SOP. Implement new quality processes and systems where appropriate. Participate in project planning, review risks related to quality and improve the processes and products to meet the customer needs. Review calibration schedule and maintenance plan for the lab equipment and ensure adherence to plan. Monitor KPIs for the quality function of the plants and review major deviation analysis and improvement plan. Assess Cost of Poor Quality (COPQ) and take up initiatives with other functions to reduce COPQ. Collaborate, negotiate and engage with key stakeholders to deliver quality products to customers. Report on Quality activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators. Coordinate with the Product Innovation team to ensure compliance to quality parameters for new product development Coach, mentor and develop direct reports and develop a quality culture of continuous improvement. Keep up to date with developments in new technologies/ production techniques by reading relevant journals, and attending seminars etc. Conduct training on QMS for HODs. Conduct goal cascading exercise to align KRA/KPIs of manufacturing team with business goal. Ensure KPI targets are set properly and goal deployment is completed as per timeline. Review half-yearly review and annual performance as per MKU policy. Proven leadership and management skills with the ability to optimize team performance and development. Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers. In depth understanding of quality control and quality assurance procedures. Knowledge and understanding on various QMS especially ISO 9001-2015, AS 9100 Rev. D, ISO 14001, ISO 45001, BA 9000-2016 and ISO 17065-2015. Excellent communication, interpersonal and influencing skills Excellent analytical and problem-solving abilities Preferred candidate profile Graduation in Engineering / M Sc. Leader Auditor Certification in ISO9001