Technical Support Engineer Bangalore, IN, 560001 Mid-senior level Engineering Science Travel Required: 0%-10% 30-Apr-2025 An Amazing Career Opportunity for Senior Technical Support Engineer Location: Bangalore, India (Hybrid) Job ID: 35743 Profile Summary: As a Technical Support Engineer III in the Technical Support department your primary objectives of the role are to troubleshoot, reproduce and resolve technical customer issues reported by HID Global customers. Communication skills, both technical and social, are highly important in this role. You will be expected to communicate effectively with senior level technical and managerial people both inside the company and at the customer company. Complex customer environments must be meticulously reproduced and problems vetted before logging bugs with our Quality and Engineering teams. Other stakeholders such as Sales or Professional Services may also be involved in some issues, and it is the Support Engineer who owns the case and keeps everyone on the same page. This position will support the HID Global - SAFE Business Segment. Who are we HID powers the trusted identities of the world s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out: and LinkedIn: About HID Global, Bangalore At HID Global, we are a bunch of passionate Engineers working on a product that helps integrating multiple physical access controls and logical access systems for Identities. Our product provides a common way of provisioning cards and access to identities across the organisation. We work on exciting integration and design problems using latest Microsoft Technologies in an inclusive environment. It is a great place to make a career, learn and have fun.We develop best-in-class access control and authentication solutions that help governments and organizations stay ahead of an ever-changing threat landscape. Most of our products are supported on both on premise and cloud environments. Our products protect more than 85 million user identities and issued more than 50 million credentials to date. It is a great place to become security domain expert and work on latest technologies. Identity and Access Management Solutions (IAMS) HID Global IAM products protect more than 85 million user identities. HID Global Identity and Access Management Solutions products protect more than 85 million user identities. At HID Global, we understand that no person, device, or workplace can go unprotected. This philosophy of Zero Trust drives us to create new advances in risk-based multi-factor authentication, leads us to secure user identities in converged access environments and drives the need to expand implementations with our industry-leading digital certificates and PKIaaS solution to manage them at scale. Duties and Responsibilities include the following. Other duties may be assigned. Troubleshooting technical problems reported by HID Global customers. Advise Senior level technical and management personnel at the customer site, independently negotiating resolution to issues that may span both the business and technical realm. Complex customer environments are meticulously reproduced and problems vetted before logging bugs with our Engineering teams. Frequently advise the Engineering team on the true nature of the issue. Delivering timely and detailed communication to all parties is critical while case ownership and Driving issues to resolution through the customer and other departments is required. Skills and Abilities Experience in supporting .Net Full stack applications. Efficient, effective communication both with customers and within internal departments Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems, reproducing issues in a local environment, and testing proposed fixes from engineering Common sense and organizational skills to address challenging and complex questions in an adaptive, high-tech environment Multi-tasking and time-management to prioritize and switch between varied tasks Technical writing skills to create and maintain Knowledge Base articles The ability to work both independently and collaboratively Motivation, curiosity, ambition, and the ability to hit the ground running Qualifications:- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Operating system experience (Windows), including familiarity with enterprise software environments and client-server architecture. MS SQL Database experience Directory experience (preferred) Programming and-or scripting experience (preferred) Web Authoring environment experience (preferred) Customer service soft skills such as customer empathy, diplomacy, and problem ownership Ability to effectively communicate technical concepts to a variety of audiences with different levels of technical expertise Comprehend and triage issues encountered during deployments or initial testing Education and Experience: - 5+ years of experience in a progressively more responsible technical role BS in Computer Science or related degree, or equivalent education plus relevant work experience. Why apply Empowerment: You ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don t need to check all the boxes. If you have most of the skills and experience, we want you to apply. Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers. Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted. This opportunity may be open to flexible working arrangements.

Lead Software Engineer Chennai, IN, 600 032 Mid-senior level Engineering Science Travel Required: 0%-10% 31-Mar-2025 An Amazing Career Opportunity for Lead Software Engineer Location: Chennai, India (Hybrid) Job ID: 35889 Profile Summary: Lead software Engineer with experience in building enterprise grade web applications. Candidates should be familiar with The Twelve Factor App , continuous delivery concepts and Cloud Native Applications . About HID Global HID Global powers the trusted identities of the world s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and over 2 billion things are connected through HID. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses, and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID Global has over 4500 employees worldwide and operates international offices that support more than 100 countries. HID Global is an ASSA ABLOY Group brand. HID Global has is the trusted source for secure identity solutions for millions of customers and users around the world. In India, we have two Engineering Centre (Bangalore and Chennai). Global Engineering Team is based in Chennai and one of the Business Unit Engineering team is based in Bangalore. Check us out: and LinkedIn: Physical Access Control Solutions (PACS): HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. This is more than just a job it s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions. Are you ready to make a differenceJoin us and help shape the future of security. Are You Ready to Join the Team Our company is committed to finding the best and the brightest talent to help us reach the top. If you are a dynamic, highly skilled, experienced Cloud engineer and technology enthusiast, and you enjoy working in a rapid pace within a rapidly growing business environment, then you will want to consider this position. If you excel at communication, collaboration, and unrelenting innovation, we want to talk to you. And if you bring dedication, positive energy and integrity to the table, you just might be the right fit for our team. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Roles Responsibilities (Other duties may be assigned) Assume responsibility for the full lifecycle of your code, from implementation to testing to user acceptance to deployment Build and own applications for Amazon AWS Developing pure cloud, and-or hybrid cloud solutions Write test-driven, maintainable code and follow industry standards and web development best practices Gather requirements and create technical specifications as needed Work with architects and other engineers to assure accurate timelines and deliverables Collaborate with fellow engineers to find elegant, long-term solutions as well as creative quick fixes to problems Develop Java code using Spring frameworks Document code and create high-level interaction diagrams Be comfortable working with source control branching strategies Working in high-velocity, agile team Leading the team in deliverables while ensuring adherence to engineering best practices Technical Requirements: Experience with AWS Cloud platform Expert level experience with Java 8, Spring boot, Spring cloud Demonstrate the ability to reduce complex ideas and problems into clear concepts and solutions Must have experience developing Software-as-a-Service (SaaS) applications Experience with relational and NOSQL databases Familiarity with container technologies (Docker) Possess a passion for new technology and innovation Experience and/or Education Qualification: An undergraduate degree in Information Technology, Computer Science, Engineering, or a related field required, with a graduate degree preferred 7+ years of overall experience in Application/Solution Development domain Experience building Cloud Native Applications Expert hands-on proficiency in Developing Applications using one or more technology stacks Strong hands-on understanding of scalability, security, high availability, and operational requirements Experience with full product lifecycle Experience with Atlassian suite: Jira, Confluence, etc. Expert level experience with Java 8, Spring boot, Spring cloud Excellent verbal and written communication skills Why apply Empowerment: You ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don t need to check all the boxes. If you have most of the skills and experience, we want you to apply. Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers. Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves to feel appreciated and accepted. This opportunity may be open to flexible working arrangements.

Senior Software Engineer Chennai, IN, 600 032 Associate Engineering Science Travel Required: 0%-10% 31-Mar-2025 An Amazing Career Opportunity for Senior Software Engineer Location: Chennai, India (Hybrid) Job ID: 35891 Profile Summary: Senior Software Engineer with experience in building enterprise grade web applications. Candidates should be familiar with The Twelve Factor App , continuous delivery concepts and Cloud Native Applications . About HID Global HID Global powers the trusted identities of the world s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and over 2 billion things are connected through HID. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses, and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID Global has over 4500 employees worldwide and operates international offices that support more than 100 countries. HID Global is an ASSA ABLOY Group brand. HID Global has is the trusted source for secure identity solutions for millions of customers and users around the world. In India, we have two Engineering Centre (Bangalore and Chennai). Global Engineering Team is based in Chennai and one of the Business Unit Engineering team is based in Bangalore. Check us out: and LinkedIn: Physical Access Control Solutions (PACS): HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. This is more than just a job it s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions. Are you ready to make a differenceJoin us and help shape the future of security. Are You Ready to Join the Team Our company is committed to finding the best and the brightest talent to help us reach the top. If you are a dynamic, highly skilled, experienced Cloud engineer and technology enthusiast, and you enjoy working in a rapid pace within a rapidly growing business environment, then you will want to consider this position. If you excel at communication, collaboration, and unrelenting innovation, we want to talk to you. And if you bring dedication, positive energy and integrity to the table, you just might be the right fit for our team. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Roles Responsibilities (Other duties may be assigned) Building new Cloud Applications Assume responsibility for the full lifecycle of your code, from implementation to testing to user acceptance to deployment Build and own applications for Amazon AWS Developing pure cloud, and-or hybrid cloud solutions Develop an application framework for manipulating form data with complex dependencies Write test-driven, maintainable code and follow industry standards and web development best practices Gather requirements and create technical specifications as needed Implement new features and maintain existing features of production pipeline Work with architects, project managers and other engineers to assure accurate timelines and deliverables Collaborate with fellow engineers to find elegant, long-term solutions as well as creative quick fixes to problems Develop and maintain microservices deployed to Amazon AWS cloud with Docker Develop Java code using Spring frameworks Work within a polyglot codebase Be comfortable working with source control branching strategies Working in high-velocity, agile team Technical Requirements: Experience with AWS Cloud platform Expert level experience with Java 8, Spring boot, Spring cloud Demonstrate the ability to reduce complex ideas and problems into clear concepts and solutions Must have experience developing Software-as-a-Service (SaaS) applications Experience with relational and NOSQL databases Familiarity with container technologies (Docker) Possess a passion for new technology and innovation Experience and/or Education Qualification: An undergraduate degree in Information Technology, Computer Science, Engineering, or a related field required, with a preferred graduate degree 5+ years of overall experience in Application/Solution Development domain Experience building Cloud Native Applications Expert hands-on proficiency in Developing Applications using one or more technology stacks Strong hands-on understanding of scalability, security, high availability, and operational requirements Experience with a full product lifecycle Experience with Atlassian suite: Jira, Confluence, etc. Expert level experience with Java 8, Spring boot, Spring cloud Excellent verbal and written communication skills Why apply Empowerment: You ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don t need to check all the boxes. If you have most of the skills and experience, we want you to apply. Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers. Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves to feel appreciated and accepted. This opportunity may be open to flexible working arrangements.

Lead Devops Engineer Chennai, IN, 600 032 Mid-senior level Engineering Science Travel Required: 11%-30% 30-May-2025 An Amazing Career Opportunity for Lead Devops Engineer Location: Chennai, India (Hybrid) Job ID: 35724 Profile Summary: A rewarding career at HID Global beckons you! We are looking for a Lead Devops Engineer with 7-10 years experience , who will be involved in the full life cycle of software application, for some of our Product Lines, to build and maintain tools for deployment, monitoring and operations, and troubleshoot and resolve issues in our dev, test, and production environments. You are accountable for delivering good technical architecture and a quality deliverable by working collaboratively with software engineering, infrastructure, and Cloud Security Teams to automate deployment and operation of our systems. You will be expected to work on complex, major, or highly visible tasks in support of multiple projects that require multiple areas of expertise. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. About HID Global HID Global powers the trusted identities of the world s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and over 2 billion things are connected through HID. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses, and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID Global has over 4500 employees worldwide and operates international offices that support more than 100 countries. HID Global is an ASSA ABLOY Group brand. HID Global has is the trusted source for secure identity solutions for millions of customers and users around the world. In India, we have two Engineering Centre (Bangalore and Chennai). Global Engineering Team is based in Chennai and one of the Business Unit Engineering team is based in Bangalore. Check us out: and LinkedIn: Identification Technologies (IDT) IDT is creating trusted identities for IoT applications through Smart Components and Enabling Services. HID s Identification Technologies powers the trusted identities of the world s people, places and things through smart components and cloud services. We make it possible for people and organizations to transact safely, work productively, and travel freely. Our contactless identification and sensing (RFID, NFC, and BLE) components and solution enabling technologies address the dynamic requirements across multiple industries to wirelessly connect, identify, collect and manage data quickly and accurately across virtually any IoT application. Are You Ready to Join the Team Our company is committed to finding the best and the brightest talent to help us reach the top. If you are a dynamic, highly skilled, experienced Cloud engineer and technology enthusiast, and you enjoy working in a rapid pace within a rapidly growing business environment, then you will want to consider this position. If you excel at communication, collaboration, and unrelenting innovation, we want to talk to you. And if you bring dedication, positive energy and integrity to the table, you just might be the right fit for our team. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Roles Responsibilities: Develop/build IT solutions to meet business requirements. Manage, evolve, build CI/CD pipeline Integrate solutions with other applications and platforms outside the framework. Design, develops, and implements reusable IaC components. Write scripts to automate build and deployments on AWS Cloud and On-Premise data centers. Automate, build and provide production systems support that may include duties such as deployment, configuration, monitoring and troubleshooting Linux/Windows servers. Automate deployment of and support Linux and Windows based infrastructure services (web, nfs, sftp, DNS, LDAP etc) Automate and deployment of and support Cloud based network services (load balancers, routers, firewalls) Orchestrate deployment of application infrastructure clusters within a Public Cloud environment utilizing a Cloud Management Platform. Performance monitoring and tuning of the Operating System and applications for most optimal operational efficiency. Document existing and new public cloud deployments using Run Books and cloud architecture diagrams. Implement processes to standardize best practices and procedures, capacity planning and risk mitigation. Collaborate with technical/business teams assessing requirements and recommend solutions. Maintain QA and Production configuration using automation tools Code and documents custom test automation frameworks. Perform script maintenance and updates due to changes in requirements or implementations. Set up and maintains the test environments for both manual and automated testing. Build automated deployments using configuration management technology. Automate deployment of new modules, upgrades, and fixes to the production environment. Document and completes knowledge transfer to production support. Work with Release Management to ensure modules are production ready. Verify the functionality of components and services and ensures deployment meets clients expectations Technical Requirements: Must have Experience working in IaC environment and applications, systems or IT operations. Experience working in an agile team environment. Experience working with public cloud, AWS is a must. Experience working with Cloud Management Platform RightScale Preferred. Experience configuring and supporting Linux and Windows based infrastructure services (web, nfs, sftp, DNS, LDAP, pgp etc) Experience with Continuous Integration tools such as team city, Jenkins preferred Experience with configuration management tools such as Chef, Ansible, Puppet a must. Experience with some aspect(s) of computer security: network security, application security, security protocols, cryptography, IAM, Active Directory, and ADFS Understanding of Load Balancers, TCP/IP, HTTP/HTTPS, SSL/TLS certificate management, DNS, and Network Routing Experience with AWS services and plugins Experience with container technologies Docker, Kubernetes is required Experience using ElasticSearch/ELK stack for application monitoring. Worked with at least 2 to 3 application servers such as JBoss, IIS weblogic Must have used scripting automation with tools such as Ruby, Python, Powershell, Javascript, Knowledge of REST/SOAP APIs. Knowledge of XML, and JSON file formats. Demonstrated ability to analyze and interpret complex problems or processes, identify and understand requirements, and develop alternate solutions. Excellent communications skills and the ability to effectively communicate findings both written and orally using both technical and non-technical terms. Preferred Qualities: Bachelor s degree in computer science, Engineering, or a related field (Masters degree preferred). Typically requires overall 7 to 10 years of analysis and programming experience. Experience with AWS services and plugins Experience configuring and supporting Linux and Windows based infrastructure services (web, nfs, sftp, DNS, LDAP, pgp etc) Must have Experience working in IaC environment and applications, systems or IT operations. Worked with at least 2 to 3 application servers such as JBoss, IIS weblogic Must have used scripting automation with tools such as Ruby, Python, Powershell, Javascript Additional Preferred Skills AWS Associate or Professional level certification is a plus Why apply Empowerment: You ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don t need to check all the boxes. If you have most of the skills and experience, we want you to apply. Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers. Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted. This opportunity may be open to flexible working arrangements.

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