R K GLOBAL SHARES SECURITIES LIMITED is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey. Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients and customers in person or via phone Forming reports based on customer satisfaction statistics and helping their team to develop new skills Fixing appointments based on the availability of customers and clients Interacting with customers to ensure they have a desirable and shareable experience

R K GLOBAL SHARES SECURITIES LIMITED is looking for Dealer to join our dynamic team and embark on a rewarding career journey. Dealer is responsible for overseeing and optimizing dealer operations. This role involves strategic planning, team coordination, and execution of tasks to ensure efficiency and productivity. The incumbent will collaborate with stakeholders to align operations with business goals. Duties include monitoring performance, ensuring compliance with policies, and implementing best practices. Additionally, they will manage resources, resolve operational challenges, and contribute to continuous improvement initiatives. Strong analytical skills, leadership abilities, and industry knowledge are essential for success in this role.

R K GLOBAL SHARES SECURITIES LIMITED is looking for Marketing to join our dynamic team and embark on a rewarding career journey. Responsible for planning and executing marketing campaigns to promote a company's products or services. Conduct market research, identify target audiences, and develop strategies to reach those audiences. Creating and managing marketing materials, such as advertisements, email campaigns, and social media content. Analyze data and track the results of marketing initiatives to make adjustments and improvements. Work with cross-functional teams, including sales, product development, and creative professionals, to ensure the success of marketing initiatives.

R K GLOBAL SHARES SECURITIES LIMITED is looking for Accounts Professional to join our dynamic team and embark on a rewarding career journey. Creating and processing invoicesCross-checking invoices with payments and expenses to ensure accuracy. Managing a companys accounts payable and receivableSending bills and invoices to clientsTracking organization expensesProcessing refunds Working with collection agencies on overdue paymentsCommunicating with clients regarding billing and payments. Excellent communication skills.

R K GLOBAL SHARES SECURITIES LIMITED is looking for Telecalling Professional to join our dynamic team and embark on a rewarding career journey. Telecalling is responsible for overseeing and optimizing telecalling operations. This role involves strategic planning, team coordination, and execution of tasks to ensure efficiency and productivity. The incumbent will collaborate with stakeholders to align operations with business goals. Duties include monitoring performance, ensuring compliance with policies, and implementing best practices. Additionally, they will manage resources, resolve operational challenges, and contribute to continuous improvement initiatives. Strong analytical skills, leadership abilities, and industry knowledge are essential for success in this role.

R K GLOBAL SHARES SECURITIES LIMITED is looking for Operations Professional to join our dynamic team and embark on a rewarding career journey. An Operations Executive is responsible for overseeing the day-to-day operations of a company or organization and ensuring that all operational activities are running smoothly and efficiently. Responsibilities : 1. Oversee the day-to-day operations of the company or organization. 2. Monitor and evaluate the performance of operational processes and systems. 3. Identify and resolve operational problems and inefficiencies. 4. Stay up-to-date with industry trends and advancements in operations management. 5. Continuously assess and improve operational processes and systems to ensure they meet business requirements. Requirements : 1. Experience in operations management. 2. Strong leadership and management skills. 3. Excellent organizational and problem-solving skills. 4. Strong analytical skills and the ability to make data-driven decisions. 5. Excellent communication and interpersonal skills. 6. Proficiency in Microsoft Office and other relevant software.

R K GLOBAL SHARES SECURITIES LIMITED is looking for Surveillance / Risk Management to join our dynamic team and embark on a rewarding career journey. Surveillance / Risk Management is responsible for overseeing and optimizing surveillance / risk management operations. This role involves strategic planning, team coordination, and execution of tasks to ensure efficiency and productivity. The incumbent will collaborate with stakeholders to align operations with business goals. Duties include monitoring performance, ensuring compliance with policies, and implementing best practices. Additionally, they will manage resources, resolve operational challenges, and contribute to continuous improvement initiatives. Strong analytical skills, leadership abilities, and industry knowledge are essential for success in this role.

R K GLOBAL SHARES SECURITIES LIMITED is looking for Compliance Professional to join our dynamic team and embark on a rewarding career journey. Regulatory Compliance : Monitor and ensure compliance with all relevant laws, regulations, and industry standards that affect the organization. Policy Development : Develop, implement, and maintain compliance policies, procedures, and programs to mitigate risks and maintain adherence to regulations. Risk Assessment : Risk Analysis : Conduct risk assessments and analyze potential compliance risks, providing recommendations for risk mitigation. Training and Education : Training Programs : Develop and deliver compliance training programs for employees to ensure awareness and understanding of compliance requirements. Reporting : Reporting : Prepare and submit compliance reports to senior management and regulatory authorities as required. Investigations : Incident Management : Investigate compliance-related incidents, violations, or concerns and recommend corrective actions. Audits : Internal Audits : Coordinate and participate in internal compliance audits to assess the effectiveness of controls and policies. Monitoring and Testing : Compliance Testing : Perform ongoing monitoring and testing to ensure adherence to compliance requirements. Compliance Culture : Promote Culture : Foster a culture of compliance within the organization, emphasizing ethical behavior and integrity. Qualifications : Bachelor's degree in Business, Law, Finance, or a related field. Advanced degree or relevant certifications (e. g. , Certified Compliance & Ethics Professional, Certified Regulatory Compliance Manager) are a plus. Proven experience in compliance, regulatory affairs, or a related field. Strong knowledge of relevant laws, regulations, and industry standards. Excellent analytical, problem-solving, and communication skills.