Reach is a digital marketing agency that specializes in connecting brands with their audiences through innovative and data-driven strategies. They help businesses grow by enhancing their online presence, improving customer engagement, and streamlining their marketing efforts.
Not specified
INR 20.0 - 30.0 Lacs P.A.
Work from Office
Full Time
About the Job:We are looking for a skilled react.js developer to join our front-end development team. In thisrole, you will be responsible for leading, developing and implementing user interfacecomponents using React.js concepts and workflows such as Redux, Gatsby. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.About your skills:1. Bachelors or Masters in Computer Science/Computer Engineering.2. Excellent computer science fundamentals with regards to data structures, algorithms,time complexity etc.3. Firm grasp of the JavaScript and TypeScript language and its nuances, including ES6+syntax4. 8-10 years experience in ReactJS, Redux, HTML, CSS, and front-end languages.5. Have prior experience of working with Firebase (Firebase Auth, Hosting, Realtime DB).6. Understanding of REST APIs, the document request model7. Have experience of leading a team.8. Rock solid at working with third-party dependencies and debugging dependencyconflicts9. Experience with Agile methodologyExperience: 8-10 YearsLocation: BangaloreAbout you:1. Have a positive outlook and great attitude in problem solving. Willing to dig into problems to find root causes and solutions.2. You are persistent when faced with roadblocks. You look for out-of-the box solutions.3. You enjoy solving challenging problems under time and resource constraints
Not specified
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Job Title: Operations Specialist About Us: At Reach, we're transforming the telecom landscape with our SOC2-compliant, cloud-native platform. Originally developed to overcome the complexities of launching a mobile service, our platform now empowers businesses to create and manage subscription-based services across various networksincluding wireless, fiber, cable, DSL, satellite, and private LTE. By seamlessly integrating essential modules with value-added features, we deliver exceptional experiences for both customers and client agents. Our mission is to simplify connectivity, enabling our partners to innovate and scale rapidly. For more, visit Job Overview: We are looking for a detail-oriented Operations Specialist to drive efficiency, streamline workflows, and enhance service delivery. You will manage ticket resolution, cross-functional coordination, and process optimization, ensuring seamless operations. Leveraging data analysis and dashboard creation, you will track key metrics, identify trends, and provide actionable insights to support business decisions. If you thrive in a fast-paced environment and enjoy solving complex operational challenges, this role is for you! Job Location: Bangalore Key Responsibilities: Ticket & Workflow Management Oversee and resolve operational tickets using the CRM system, ensuring timely resolution. Prioritize requests based on urgency and business impact, minimizing disruptions. Process Monitoring & Optimization Continuously track active workflows to ensure efficiency and adherence to SLAs. Identify bottlenecks, inefficiencies, and areas for process automation or enhancement. Operations Improvement & Strategy Analyse operational workflows and recommend improvements to enhance productivity. Drive initiatives that streamline internal processes, improving scalability. Cross-Functional Coordination Act as the central link between departments, ensuring seamless collaboration. Align teams to shared goals, facilitating smooth information flow and execution. Escalation & Issue Resolution Proactively escalate unresolved issues to the appropriate teams and track resolution. Ensure high-priority matters are addressed efficiently to maintain service quality. Data Analysis & Reporting Generate performance reports, analyze trends, and provide actionable insights. Create and maintain operational dashboards for real-time visibility. Compliance & Quality Assurance Ensure all operations adhere to company policies and regulatory standards. Conduct quality checks to maintain consistency and high performance. Documentation & Knowledge Management Maintain accurate records of processes, workflows, and operational guidelines. Build and manage a centralized knowledge base for continuous learning. Training & Team Enablement Assist in onboarding and training team members on operational best practices. Provide ongoing support to ensure the team is equipped to perform efficiently. Qualifications and Desired Skills: Bachelor’s degree relevant to operations or related field. 2-4 years of relevant experience in an operations role, preferably within a tech or telecom environment. Understanding of CRM systems, ticket management, and processes. Organizational, multitasking, and problem-solving skills Data analytics skills with the ability to extract insights Good communication and interpersonal skills Ability to work collaboratively with cross-functional teams. Ability to thrive in a fast-paced and dynamic work environment.
Not specified
INR 18.0 - 25.0 Lacs P.A.
Work from Office
Full Time
About the Job:As a DevOps Engineer, you will be a key member of a team responsible for worldwide DevOps. You will be responsible for the deployment, security, monitoring, and support of our products to the private and public datacenters worldwide. You will be working closely with the Reach technical team as well as the DevOps teams of our customers.About your skills:Good experience with API gateways, Lambda, Dynamo DB, SQS, EventBridge, S3 triggersStrong knowledge of serverless frameworkCI / CD of serverless technology stackStrong knowledge of IaaS using TerraformStrong Linux and networking backgroundStrong python scripting experience (or one other language like shell )Strong security conceptsMust have experience in TerraformExtensive AWS backgroundConfiguration management (puppet, chef, docker)Programming skills in nodejs is a plusHave the ability to write test scripts to reproduce problems.Good scripting skills.Qualification: Degree in Computer Science or related fieldExperience:3-5 Years Location: Bangalore About you:1. Have a positive outlook and great attitude in problem solving. Willing to dig into problems to find root causes and solutions.2. You are persistent when faced with roadblocks. You look for out-of-the box solutions.3. You enjoy solving challenging problems under time and resource constraints
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