Receptionist cum telecaller

Job Description

Key Responsibilities: Greet and assist visitors, students, and parents at the front desk. Make outbound cold calls to prospective students to promote courses and generate leads. Provide accurate information about courses, admission process, eligibility, and college facilities. Coordinate and schedule counseling sessions between students, parents, and academic counselors. Follow up on inquiries through phone, email, and WhatsApp to ensure conversions. Maintain proper records of inquiries, follow-ups, and student admission data in Excel or CRM. Support the admissions team in day-to-day administrative and clerical tasks. Handle incoming calls and route them appropriately. Qualifications: Minimum 12th pass or graduate in any stream. Prior experience in telecalling, reception, or front office roles preferred. Good communication skills in English and Hindi (or local language). Basic computer knowledge and proficiency in MS Excel. Pleasant personality, patience, and good interpersonal skills. Preferred Skills: Confidence in handling guest and visitors. Confidence in handling calls and walk-ins. Coordination with management team for additional roles and responsibilities. Ability to multitask and manage time effectively. Experience in the education sector is a plus. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Weekend availability Supplemental Pay: Commission pay Performance bonus Ability to commute/relocate: Bais Godam, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): female candidates only. Education: Diploma (Required) Language: Hindi (Preferred) English (Required) Work Location: In person