Job Description

Role & responsibilities Greet and welcome visitors,clients, and employees in a professional and friendly manner. Answer, screen, and forward incoming phone calls while providing relevant information when necessary. Schedule appointments,meetings, and maintain calendars for staff or management. Perform general administrative tasks, such as filing, copying, and organizing office documents. Handle and sort mail and deliveries, ensuring they are properly distributed. Manage the reception area to ensure it remains tidy and organized. Respond to inquiries via email or in person and direct visitors to the appropriate staff or department. Coordinate and arrange meetings, conferences, and events as needed. Perform other duties as required to ensure the smooth operation of the office. Preferred candidate profile High school diploma or equivalent Previous experience in a receptionist or customer service role is preferred. Strong communication skills. Proficiency in office software, such as MS Office (Word, Excel, Outlook) and phone systems. Good problem-solving skills and the ability to remain calm under pressure.